Dell Inspiron, Win7, Battery not charging (62% plugged in, charging)
I have an Inspiron 15R and my battery is not charging. I have the genuine Windows 7 that came pre-installed and Windows, the battery icon in the task bar, reports a constant battery level of 62% (plugged in, charging.) The adapter is the original that came with the laptop and when I remove it, the laptop looses power and it simply dies.
I have run a diagnostic from the BIOS and it says that the battery is working fine, but even with the adapter plugged in it reported an idle state.
I saw on a windows forum that i should:
- turn off the laptop,
- remove the battery,
- start up with the adapter,
- open the device manager,
- under batteries uninstall "Microsoft ACPI-Compliant Control Method Battery"
- shut down the laptop,
- re-insert the battery,
- start up again.
Even that didn't change the state.
Any advice or help would be very much appreciated.
Is this a good question?