Sony Xperia TL / Model: LT30AT / Dual-core 1.5Ghz Krait / Black, White, Silver

3 Questions View all

The screen is frozen and it won't turn off or on

The screen locked and nothing is functioning. Turning the phone off does not help. The only thing that seems to work is letting the battery drain to force restart the phone. Is there an easier way around this?

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3 Answers

Most Helpful Answer

Try doing a power cycle. To do this hold the Volume Down button and then the Power key simultaneously for about 15-20 seconds. If this does not work, try holding the Volume Up button instead of the Volume Down button.

Make sure to do this while the phone is not plugged into a power source. It also might take a few tries.

If this continuously fails, the battery should be replaced. There is a guide on this page for that.

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Excellent advice worked first time. Thank you saved me sending it away.


Oh I love you


what causes this to happen?


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what causes this to happen

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thanks. it worked with mine

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