Microsoft's third-generation Xbox game console, released November 22, 2013.

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Why won't my One turn on?

I have an Xbox One that will not turn on when I press the power button. It will make the beep-bop noise when I hit the power button, but alas, no power gets to it. I have tried everything from power cycling to changing power bricks. I have had this happen before with another console and sent it in for repair. I want to quicken the process up. Any help would be greatly appreciated.

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I am having problems as of today.This morning we had bad weather and lighting hit close to my house. now my Xbox willnot come on the adapter has a orange light on it but the power button light does not come on and it does not beep or anything for that matter. i followed the trouble shooting guide on the xbox site but still nothing. i am going to take my console to a buddy house tomarrow and use his ac adapter to see if it will work. then im off to buy a tv i blew out everything tv cable box my xbox 360 and surround sound and everything was hooked to a surge protector execpt the ac adapter because it says not to because it has it own surge protection in it.

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I plugged everything in and it still wont work dose anyone know what to do li am switched lots of HDMI1 and HDMI2 very worried that it has broke

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Dose anyone know

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I have had this issue a couple of times. First time I disconnected the power and reconnected and it started working. The other time I put a disc in and it switched on. Not sure what is causing the problem, my guess is software issues.

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I am having the same issue as well. It seem to have started sincethe weather has got cold. So i have to unplug it waite a while warm my room up and plug back in then it works.. But it may be because its getting clogged with dust.. Hope this helps abd if anyone knows the real reason let us all know please.. Thanks

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22 Answers

Chosen Solution

It might be a display issue. Check your HDMI connection. Try switching cables or ports on your TV. If the Xbox light is on in the front of the console, it won't start up unless it detects a working display.

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My Xbox One won't get pictures on tv. But the light come on

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I have the same problem. My t.v doesn't detect the hdmi port from the xbox one console. Anyone know how to fix this? Exrayz51zerowso@yahoo.com please contact me.I need help

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So does mine even Microsoft couldn't suggest anything

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My xbox won't turn on its plugged in it won't turn on some body help me plz

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i flicked my power block cable and it turned on so you may have to check the cable routing

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I had this problem a couple of weeks ago and my xbox has sat dead until last night. Nothing would work i tried everything and i have experience in being pc tablet phone laptop repairs for nearly 20 years. However. I found that my xbox didnt turn on as a result of a failed update, apparently my xbox power cycled through it which must of been when i was cleaning found this by debugging error log. If your xbox wont turn on and the power brick lights up orange to white and the xbox immediately shuts down on startup heres what to do. Unplug every lead out of the back of the console. Unplug the power brick lead from the wall then the power brick. Leave it for 2 hours or so. Plug it all back in. Try the controller, it should power up and try to connect to the xbox to turn it on but wont. While the controller is on double press eject. The console should spring back into life and connect to the controller. Job done. Hope this helps a vast amount of you that think you have a bricked xbox.

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What do you mean by ".... double press eject" On the controller, or console?

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It's not working. I have tried everything this page suggests but still nothing is happening, I don't know If the problem is in the xbox or in the brick, please help

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The problem is because your xbox is to drawing too much power from an external source such as an External Hard Drive and it is not giving it enough juice to turn it on. Unplug your external drive and try again.

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This actually solved it for me. I thought it wouldn't work since I thought it'd be absurd that this small external hard drive to hold extra space is what caused this problem. I gave it a try since I tried everything else and was about to give up and send in a perfectly working Xbox to Microsoft. This saved me time and money. Thanks so much, Steve.

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Do u have to plug it back in

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This very surprisingly actually worked, but now it wont display

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My brick is dying. Upon start up my XBox One shuts down after about 2 seconds of being on and the brick shuts down, too. I've fought with it all night trying all the tricks above. I got fed up, walked away (with a dead brick still plugged in) and came back about 20 minutes later.

I unplugged the plug from the brick (not the wall), turned the XBox One from flat to vertical, waited 10 seconds, banged the brick against my knee for good measure, put the plug in the brick, and laid the brick upside down instead of the normal position. I waited a second, said a prayer, then hit the on button on the system. It fired right up and I'm about to play CoD WWII.

I know it sounds crazy but this is exactly what I did and it worked. Don't know if it was the brick banging, turning the system vertical, or flipping the brick upside down. All I know is it's working now.

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This worked for me, followed exactly.... Thank you!!!!?

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This also worked for me Lol right when i was aboutvto give up ur steps saved me and now playing My blacks ops ||| ,Thanks

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I didn’t pray and this still worked for me. It’s not gods work, but I’m still amazed that it worked... I don’t get it

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oh my gosh you are a genius!!!!!!!

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YOU ARE THE SMARTEST PERSON ALIVE. I honestly thought this would not work. It took me a couple of tries, but after banging it on my tv stand my xbox actually turned on & the light is no longer orange. I had to comment to thank you because you just saved a life

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It is a glitch in the redundancy safety feature where the console overheats and needs to cool down. Generally this will occur after the console has been on for prolonged periods of time and has been put into sleep mode (normal off mode).

What you need to do is press and hold the power touchplate/button to turn it on for at least 5 seconds. This will not actually turn it on, as it already is on and completely unresponsive (in a coma). What this will do is do a hard power down instead.

Give it about 30 seconds, and press to turn back on. It should start up again with zero problems.

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Olinda83 you rock!!!

Definitely works

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Saved my life!

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This didn't work for me the first time. I had to try it a few times and nothing seemed to help until I started also pushing the cd eject and sync buttons a few times to see if the Xbox was truly "off" after holding the power button for 5-10 seconds. I could tell the xbox was still on and comatose since it was still making chimes pushing after pushing these buttons.

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This happened to me a second time after putting my Xbox back onto a different power outlet. It looks like this troubleshooting requires all inputs from the back of the console (except for power) to be unplugged as well. Did not work for me at all until I unplugged everything.

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There is an electronic flex board that connects the front panel (the one with the lights) and the front panel board. Make sure the connection is tight and secure. If the connection is good make sure you didn't snap the flex board. Hope that helps.

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Turn off your internet turn the Xbox on after the Internet is off then once you get to the green screen turn on your controller then press the guide button then hold the lighted up X in the middle till it vibrates then quickly take out your batteries then it should work

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Try unplugging your Xbox for two ours everything connected then on the Xbox if still no results then try to hold all the wires firm to the connection and then keep pressing the switch on button then it might if not then try contacting Xbox support or try changing console or power brick

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Went through 4 360's and now my new Xbox one won't work ? &&^& Microsoft, I'm getting a ps4 !

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Try giving your Xbox a little tilt , mine has been having this issue but it ends up finally turnin on when I get mad an finally pull it from the shelf, I have relised that when I put my xbox on about a 45 it turns on . And no your disk will not spin in the Xbox , I have the original Xbox one for the record

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I has the same issue i called microsoft and they said check the wires. I did everythung nothing worked. I finally looked inside the wire that connects at the back of the xbox one( power suply cord) two holes of the input there is two pins which r inserted into the xbox one when the plug goes in..Problem was one of the pins were bent. And therefore no power so no power or power light icon. Itook a knife and made the pin straight and it worked

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Just had the exact same problem. Xbox wouldn't turn on or even show it had power going to it. What worked instantly for me was inserting a disc! It started right away just as normal :)

Hope this helped

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I also had this problem. I had just been moving my original Xbox one from a trip and plugged it back in at home. The power supply stayed orange and when I clicked the power button on the Xbox, it would make a noise but then my Xbox wouldn't start up. The disc eject button would also make a noise if pressed but would not eject a disc. I tried all the unplugging of the power supply stuff and it didn't help.

I simply repositioned my Xbox to stand vertical and then it worked when I tried to turn it on and worked when I played it down horizontal again. Must have been a loose connection somehow?

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My problem is similar. With all then component disconnected. I connect HMDI (TV OUT), connect power brick to the wall socket. In this point I get orange light. Then Connect cable to the console, I get white light (1 second later) then yellow.

In this point all seems to normal. When I startup (using controller or press xbox botton console) the xbox one, after a few seconds (2 o 3) the console shutdown itself. No light on console and no light on power brick.

It this point power brick seems to be death. I have to disconnect from wall socket wait 5 seconds and then reconnect in order to get again a orange light

I would appreciate any help you can give me

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did you find the solution?

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I have the exact same problem.

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I am getting the same problem I have tried the power supply in my sons Xbox one and it works fine on his console but when I plugs it into my console there is no life in the console what so ever no beeping sound on eject button or power it's like as if it's completely dead if any1 has found a solution can you please let me know thanks

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need help my brick has power but when a put it in the xbox it turns off is that the xbox done or the brick

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Unplug and plug back in. Just tried it.

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I am having the same problem there is no life on my Xbox one what so ever I have even taken the front plate of my sins Xbox to try in my 1 and still the same it doesn't even make the beeping noise when pressed I have tried the binding button thing and still nothing is there any other suggestions I can do

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I had an external hard drive plugged in. In plugged and the box fired right back up.

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Same issue. Wasn’t the power cord because I tested with a known working one and my xbox still would not turn on.

Disassembled my Xbox one.

Found an IC , capacitor and a plug for the touch sensor had a lot of corrosion on the contacts. Cleaned these three points of corrosion and gave the entire PCB a good rub down (top and bottom side) with isopropyl alcohol.

Put everything back together and Voilà.

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I’ve tried every possible thing I can think of and all the stuff u guys have suggested to do! But it still has no sign on turning on it shows the orange light on the battery pack, but the console just isn’t switching on! Anyone know a solution? Reply ASPAP.. Please and thank you!!

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I've replaced brick, wifi card, RF module on the front and reapplied the thermal paste to the heatsink it came with but still just the Halo-style "on" sound, I can also hear things running inside as if it were everything except the fan motor...I guess that's next but I bet it's in the hard drive and that's bullshit, based on how difficult it seems to be to format it to work on Xbox one

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When I hit the power button, it makes noise, the noise stops, and red light stays on. We had a warranty, sent it back and told them the problems. I waited three weeks and they sent it back. It is doing the exact same thing. Any suggestions? It cost me 40.00 to send it to the company my warranty is with. Now they said to send it back. Well you didn't fix it the first time.............

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I tried everything people tell me on here and YouTube this is my first time having this problem nothing seems to fix it it’s not the power brick I bought a new one i might just have to buy a new Xbox One S 1TB if no one can help me

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Chris will be eternally grateful.
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