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A touchscreen smartphone made by LG released in September 2013 with the model number VS980.

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Only speakerphone works during calls, can't use normal phone mic

When I make/take a call, I can only use speakerphone to communicate. If I use the normal mic (as in holding it like a normal phone) then nobody can hear me. I believe I damaged the noise-cancelling mic when I dropped it, the one at the bottom of the phone which is used for phone calls.

LG G2 VS980

What piece would be needed to fix this issue?

Answered! View the answer I have this problem too

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23 Comments

I have this issue as well but mine also has static

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My phone only let me talk two people on speaker when i dial out i can not hear anything until i put it on speaker phone also same thing with talking on it

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I have same issue.when I place call the mic and speaker dio not work. Caller can hear me but I cannot hear them. in the old land line service we called it one-way communication.

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Try turning your phone over and pressing the area just under the camera on the back.

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I have also the same issue. Whenever i make a call other linr cannot hear me but i can hear them.

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13 Answers

Chosen Solution

jon, you will have to disassemble it. Check to make sure that it is still properly connected on CN304 and that the mic rubber is properly aligned and does not obstruct the mic. After that, you may have to consider replacing the mic. Hope this helps, good luck.

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2 Comments:

Thank you! This was very helpful. The teardown doesn't specify what would need to be looked at/replaced, so this clears things up. Thanks again!

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where can l get it fixed cheeply

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Most Helpful Answer

Hey, i know I'm super late but for anyone else having this problem, simply press your thumb gently near the top by the camera then try it.

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28 Comments:

The phone doesn't work unless you plug in handsfree or switch on speaker. I tried software changes, cleaning the holes with pin, remove battery. Nothing works. But this trick : "press your thumb gently near the top by the camera then try it" it's work for me. Thanks a lot

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Crushed Ice has the perfect solution! Thanks a million! I could not believe how perfectly and easily this worked. God bless you, Crushed Ice.

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What? Your kidding right? My camera icon is bottom center.

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WOW! Went to bed with this annoying problem last night and wanted to take the phone to the service centre this morning. Thought might as well google it.. and I saw this. WORKED! MAGIC! I cant thank you enough!'Bless you Crushed ice.. People like you are truly God sent.

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OMG! This worked perfectly!

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a very simple selution- clean the bottom left holes near the headphone jeck with a pin. worked for me.

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3 Comments:

thanks man.this is the answer i was looking for.there were dust in holes.thanks again :D

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Wow... I was gonna have to buy a phone before I read this fix... It silved my prob. Thanks

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such a simple solution yet it never crossed my mind

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Hello i kept reading and searching and this one post said to press your phone around the camera area ...really it said top. But i pressed top sides and bottom and it worked .. Wooowwww

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It solved my problem. Thanks for saving me some $$

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My girl had the same problem. We checked everything in settings and all. Tried turning it off, tried resetting it. And nothing.... Maaaan, after all that, she thinks of taking the battery out and putting it back in.. Just like that. I could hear her and she could hear me..

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Push lightly on the back camera. Apply a little pressure. Worked for me. I could now hear calls the normal way.

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What does the camera have to do with volume, sound, speakerphone, calls..? Regular phone on my Tracfhone Alcatel hear “Nothing…..” With “Speakerphone” Awful..barely hear other party.Attempting to schedule a Dentist appt. “Excuse Me” Please repeat that? What was that? What time did you say Sorry can’t hear you… This is so “Awful”..

What I do not understand when I had my Alcatel Flip Phone. I could hear everyone loud and clear. So nice… So I decide to go with a Android, and it’s the worse ever.

When I’m on a call, and I get a text message same time, it disconnects me from the caller.. I do not understand this.. Why? Then I have to start over,,, an apologize..

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Alcatel flip phone ?? I would say that's your problem

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I had the same problem and I cleaned out the little hole and now I can respond and people can hear me.

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Turn your voice enhancement on but u can't have speaker on or Bluetooth... Then look for privacy setting and uncheck the box if it's checked or vice versa.... That helped mine,,, but then I also downloaded from play store free "VOLUME BOOSTER" and just let the phone do automatic setting now it works great with music videos and calls.... Highly recommend this app 100%

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But I didn't drop mine

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Is there an app that can cause an LG 20 PLUS PHONE to only allow people to hear me when I use speakerphone but not hear me talking through the regular phone

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My lg tribute has been acting up for weeks now, there is a wierd list that runs down the entire right side of my phone in little white letters how can i do to get rid of this

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Why do I have to put the speaker on to hear my calls. If I don't they can't hear me and I can't hear them unless it's on speaker

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Maybe a new phone will settle it for me.. I dont like spy for dual mic for third party app. Im not rich. I use Meizu U20. I Convert to Google user end version latest android 6 for Meizu release Chinese version. Hate after that my mic doesn't work, must use speaker phone. Please some one helping me.. Qaindahu26@gmail.com my email for solution. Thanks.

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Clean out the mic hole on the bottom left of the red magic three. It's done this to me twice !!! Works every time ;)

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I thought that the pressing the back of the phone made it work. Whereas it was just taking it out of its case that made it work. Back in the case I have the same problem.

Out of the case I still can't hear people if I put it on speaker phone.

Is it the end of the phone or is it repairable ?

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jon will be eternally grateful.
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