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Toshiba Satellite C855-1TD won't load?

My son turned on his laptop but it won't start it just says that it's scanning and repairing drive ( c ) 0% complete.

It's been like this for a few hours now.

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claire paley, sounds like a bad hard rive. Check to see if the computer BIOS still sees the drive. It is possible that the hard drive has a bad MBR. If the BIOS detects the drive, change the boot order to optical drive and try to boot from the CD drive with a system disk. Ultimately, the error is either on or the drive itself.

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claire paley will be eternally grateful.
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