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chad
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phone will not sync with pc but will charge

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when i plug my phone into the pc all it does is charge and will not recognize my phone. I've tried re-installing the driver multiple times and still nothing. i need some help please!!!

Edited by: oldturkey03 ( ) , oldturkey03 ( )

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Nerd Squad Member
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Go to settings, press "more.." select USB Connection, press button, then plug in phone to pc.

Also go http://www.samsung.com/us/kies/ for Kies that bypasses all that. If that doesn't work then replace your cable with a "data cable". You also might be using a charging cable which doesn't have data support connecters in it.

This one will work:

http://www.ebay.com/itm/MICRO-USB-data-l...

I know it says for HTC, but its for all micro usb ports.

Why, if I have the updates I am supposed to have, my Samsung Galaxy III will still not work with Kies or Kies 3

Vicki,

Have you tried doing this on a different computer? And then a different cable? If still not then either your usb port on your phone is broke somehow or the anroid os is corrupt.

Nerd Squad Member,

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Alicia Jones
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My computer will charge my phone but will not sync. I am using the charging cable, the phone is a little over a year old, I've used that cord since the purchase of the phone and have not had a problem until about a month ago.

And Kies for whatever reason will not work either, it will not finish loading, indicating a problem with the USB and i have tried a different USB cord as well.

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andreoso
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would like to syncronize my samsung galaxy s 3 with my PC

Will not sync to my galaxy s5 ..it said USB device not recognized what do I do ? Help

Elizabeth,

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Sounds like either the cord your using is for charging only or your computer does not have the necessary drivers to talk to the phone. Try using a different cord first. Then use a different USB outlet. If still no then we got to get a little more technical.

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Steven Orndorff
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I have 3 phones that have developed this problem. I updated all 3 phones with kies. When done updating they would no longer be recognized. It was 2 s3 and 1 note 3.

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bradleyschneck
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Reboot the computer and remove battery from phone unplug usb then restart computer when it is booted back up put battery back then turn phone on then try connecting it! make sure if it asks what type of connection you select either disk drive or usb not usb tethering!

Edited by: bradleyschneck ( )

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