Model A1238 / 80, 120, or 160 GB hard drive / black or silver metal front

924 Questions View all

red cross stop sign!

i can't access my 120gb classic it either shows the apple symbol or a red cross in a circle

please help

Answered! View the answer I have this problem too

Is this a good question?

Score 0
Add a comment

1 Answer

Chosen Solution

Jason Durkin, here is my answer to a very similar question. "Reason for the big red X is usually a bad hard drive. Try to place the iPod in diagnostic mode, follow the instructions for that from here. you can also try to place the i{Pod in disk mode and see if you can access the harddrive and try to format it. I use a Zif-to-USB adapter to check the drives, you can get those adapters for cheap on places like ebay. Ultimately, I believe that you will need a new hard drive. The guide for the repair is here.The hard drive is available at many places and not a terrible job to change it. There are those that recommend to literally "slap", hitting the iPod hard on the back. Sometimes, it loosens a frozen drive. I prefer to change it and to fix it for sure. Hope this helps, good luck.

Was this answer helpful?

Score 1


didn't fix :( i'll have to replace the hard drive then :(


Yes, sure does look that way.


Add a comment

Add your answer

Jason Durkin will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 1

All Time: 845