Model A1238 / 80, 120, or 160 GB hard drive / black or silver metal front

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red cross stop sign!

i can't access my 120gb classic it either shows the apple symbol or a red cross in a circle

please help

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Jason Durkin, here is my answer to a very similar question. "Reason for the big red X is usually a bad hard drive. Try to place the iPod in diagnostic mode, follow the instructions for that from here. you can also try to place the i{Pod in disk mode and see if you can access the harddrive and try to format it. I use a Zif-to-USB adapter to check the drives, you can get those adapters for cheap on places like ebay. Ultimately, I believe that you will need a new hard drive. The guide for the repair is here.The hard drive is available at many places and not a terrible job to change it. There are those that recommend to literally "slap", hitting the iPod hard on the back. Sometimes, it loosens a frozen drive. I prefer to change it and to fix it for sure. Hope this helps, good luck.

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didn't fix :( i'll have to replace the hard drive then :(

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Yes, sure does look that way.

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