Xbox One Wireless Controller Not Working with Computer

Xbox One Wireless Controller Not Working with Computer

Garrett George and 1 contributor
Last updated on

If your Xbox One Wireless Controller is not connecting to your PC, or if it shows that it's connected but no input is being received by your computer, use the solution(s) suggested on this page to get back to gaming.

In Windows 7 and 8.x, the Xbox One controller is known to fail automatic driver installation. This issue is well documented and is caused by the lack of drivers bundled with these operating systems. The issue is made worse by the fact that Windows Update is somewhat notorious for detection issues in some situations. The standard controller offers two driver options:

Note: Correcting the issue by manually installing the driver requires administrator permissions. Users with Standard and Limited accounts will need the admin password to fix the issue this way.

Manual fix

  • Step 1: Plug in the controller. If the automatic driver installation fails, go on to the next step.
  • Step 2: Open Device Manager and find the controller. This is typically located under Xbox Peripherals (Legacy) in Windows 7 and 8.x systems.
  • Step 3: Select the Driver tab.
  • Step 4: Click Update Driver.
  • Step 5: Try using Search automatically for updated driver software. If this doesn't work, go to Step 6.
  • Step 6: If this did not work, download the driver from Microsoft. Put this in a place you can easily find it on your computer. Once it is downloaded, select Browse my computer for driver software and manually select the driver.

If you did this correctly, your controller should now work.

Automatic install

The easiest way for inexperienced users to fix this problem is to use the .exe package that copies the required files to your PC that was released in 2012. This driver is older, but it is wrapped into a package that is easier to understand. This driver is no longer hosted by Microsoft, as the driver is now Windows Update only.

Note: This driver is older. Some games may not work correctly until it is updated in Device Manager to the new version. However, this will allow you to quickly fix the issue.

The driver can be found here: 64-bit .exe (TechSpot)

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