Samsung Phone Troubleshooting: Fix Common Problems
The first step towards a working Samsung Phone is identifying the problem. Select one of our preferred guides below to diagnose and solve Samsung Phone common issues.
Samsung Galaxy Phone Battery Draining Fast
If your Samsung Galaxy battery draining fast, this page aims to help you identify the causes and what to do to fix them.
Battery
Samsung Phone
Samsung Phone Moisture Detected in Charging Port
Is your Samsung phone warning that you’ve got liquid in the charge port? Is it blocking you from charging your phone? Keep your port dry and try these fixes!
Error Code
Samsung Phone
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Battery compatibility between S5 vs S5 Neo
Samsung Galaxy S5 Neo
Media volume problem due to water damage
Samsung Galaxy S5 Neo
Phone super slow and overheating after dropped in salt water!
Samsung Galaxy S5 Neo
My charger cannot insert into my phone
Samsung Galaxy S5 Neo
My phone doesn’t have media sound
Samsung Galaxy S5 Neo
Phone can't find any network connections
Samsung Galaxy S5 Neo
My phone won't charge when it's plugged in
Samsung Galaxy S5 Neo
Split/Mult Screen issues after external storage upgrade.
Samsung Galaxy S5 Neo