Fix Your Stuff Community Store

Released September 16th, Apple's "smaller" flagship smartphone features a 6.1" ProMotion OLED, a triple-lens rear camera system, 5G, and a newly designed "Dynamic Island" around the front-facing camera and top sensors. Successor to the iPhone 13 Pro.

22 Questions View all

Options

[OIS issue] 3x telephoto camera vibrating and buzzing in video

Hi, i have a problem with ois with my 3x telephoto camera on my iphone 14 pro. It vibrates and buzz when i enable the video mode and turn the phone to right (in portrait) or up (in landscape).

I can hear the noise by putting my ear close to the camera.

Apple told me to do a system reset (with itunes) to fix the issue, i dont know if it can work. I have the 1 year warranty until november.

Videos here [the noise is heard only with high volume]

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 1
Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

It is the stabilizer that is defective. You need a camera replacement for this issue. You can order it to apple to program to match your logic board serial number, other than that you can use after market but there will be a pop-up message "unknown parts" (it will not effect your camera operation).

Hope this helps.

Was this answer helpful?

Yes No
Score 0

1 Comment:

I ended up going to the apple store but the camera replacement didn’t fix anything and they gave me a brand new device, thanks anyway

by

Add a comment
Most Helpful Answer

Options

I see this issue happen fairly often in my repair shop and it's most likely the camera itself that needs to be replaced. Seeing as you're still in warranty, I would just have apple take care of it. If they won't you could fix it yourself or have a trusted shop perform the repairs. Not sure about other countries, but here in the US you can order an OEM camera from the self service repair store. It'll come with the parts you need and you can rent the tools. By ordering it from the self service repair store it'll allow you to reprogram the new camera. Just be aware, while this is illegal for apple to do, they may void your warranty should you, or another third party perform the repair, despite using OEM parts.

Was this answer helpful?

Yes No
Score 1
Add a comment

Add your answer

Maxsenza151 will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 7

Past 30 Days: 30

All Time: 244