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Repair guides and support for external portable storage by Western Digital including the My Book series, My Passport and others.

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option to assign a letter to the HD is disabled...

Hi! We have an issue with this, as the computer recognizes it but the option to assign a letter to the HD is disabled...

Could you please help me?

Thanks!

Actualización (05/06/23)

Here you can see how is disabled!

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Hey there,

It could be a couple of things:

  1. What is the disk formatted as? NTFS, ExFat, etc?
  2. On the left side you can right click the disk. From there you should see if it is in MBR or GPT mode. Some newer OS no longer support MBR or master boot record. Changing to GPT may fix it but requires a reformat of the drive.

This explains the difference between MBR and GPT:

https://www.tutorialspoint.com/differenc....

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