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7" tall Siri-powered smart speaker, made by Apple Inc. Released February 9, 2018 in Space Gray and White. Model number A1639.

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Why isn't it connecting to my iPhone

My HomePod has power but doesn't connect to my iphone. The voice states it can't connect to the internet but given the device doesn't come up in the Home App I can't change it. Can anyone help?

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1 Answer

First make sure your room is covered by your WiFI routers signal. Next reset the HomePod back to factory and follow the instructions in setting it up the first time.

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2 Comments:

Thanks. Do you know how to reset it back to factory settings?

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@Robert Kos

here's a video that shows how to manually reset the HomePod.

View from ~2:10 minutes into the video

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Robert Kos will be eternally grateful.
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