Rep: 1
1
Cursor is frozen in top left of screen and picture of a mouse is displayed on the screen showing a green arrow to turn it on ( I just use the trackpad). I called Apple and they rank some tests which didn’t resolve the issue and said it was a hardware issue
2012 MacBook Air
Is this a good question?
Rep: 7.3k
32
17
34
It looks like you have a faulty trackpad connector,
try connecting a mouse and keyboard via usb
Get back to me what happens
Was this answer helpful?
worked! When i disconnect the USB mouse or keyboard the laptop trackpad and mouse don't work. What does this mean and how do I fix it?
MAYBE a new trackpad
@beanman56 - Yes! Time for a new Trackpad.
Thx so much…does ifixit also have a video on how to do the repair
@Herman Drost - I find the guides are more than enough MacBook Air 13" Mid 2012 Trackpad Replacement
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4 Comments
It could be a fault at the connector or a faulty logic gate on the motherboard...
by honakrisi
Would you recommend getting it repaired by an authorized apple dealer? The reason I ask is I'm worried the repair would cost more than what the laptop is worth (2012)
by Herman Drost
@Herman Drost Yeah they charge more than what the macbook is worth
by Ben Capehart
@Herman Drost - You can do this! It's not that hard.
by Dan