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will c
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My iPod is disabled and it wont sync to itunes?

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my ipod is disabled after my younger sibling tried to break into it so on the screen it says ipod is disabled connect to itunes so i plugged it in my computer the same one it was set up on load up itune then it says itunes could not connect to the ipod because it is locked with a passcode. you must enter your passcode on the ipod before it can be used with itunes. yet on my screen on the computer or on my ipod there is nowhere to put my passcode in please help?

Edited by: mayer, rj713, osvaldo, and pollytintop ( )

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oldturkey03
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here is my answer from a similar question http://www.ifixit.com/Answers/View/46471... Apple says "If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons." Now there is a way to erase the password but I am not sure if this would work when you are already disabled. I guess you can always try and hope you have a windows computer :-) anyhow you plug in your iPod. Open My Computer (or Computer for Vista). Click on Folder options and enable to view hidden files. Next go to iPod_control and click on the folder named Device. If your iPod is locked, there will be a file _locked . Rename the file to _unlocked. Remove your iPod and it will be cleared, again not sure if it works for a disabled one. Just thought of something else. Make sure you have your library backed up.

Also check what Apple has to say about that on here http://support.apple.com/kb/HT1808

A restore on the other hand will return the phone to its default settings and YOU WILL lose all information. You should only do that as a last resort and only do it on the computer that you normally sync with. That way it should restore the last backup. Check on here for directions on how to do that.

The only other thing would be to put your iPhone in DFU and restore, again YOU WILL LOSE all data since the last backup.

DFU Mode

Connect your iPod to your computer

Turn your iPhone Off

Press and hold the power button for 3 Seconds

While continuing to hold the Power button, press the home button as well for 10 seconds

While holding down the home button, release the power button for another 10 seconds

iTunes should now detect the iPod in recovery mode, press OK, and restore your iPod. you may now release the buttons. If you have not reached this point, then you have not entered DFU Mode DFU Mode Good Luck and I hope this will help.

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jack
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my ipod is disabled and i cant type my password because it says connect to itunes. when its connected it says try again cant do anything until my passcode is entered. i cant type it in because it ios disabled itself.

Did you try to put it in DFU and try to restore? What else did you try? Any of the above work for you?

oldturkey03,

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