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Why is there a “muting” bar appearing on the screen?

Our 2019 Sony Bravia 65” 900F has started to display a black bar with “muting” showing, although the TV isn’t muted. We can’t seem to get rid of it. What to do?

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looks like software bug. Try 'unplug' power to tv. Wait for 5 min. With unplugged -> press powerbutton. Now try switch on.

If it does not solve. Then go and reset TV..

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Try resseting the TV, And see if the problem fixed, I think you'll find the reset option in “About TV “ section

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