Fix Your Stuff Community Store

Repair guides for the variations of the Compaq Presario CQ62 laptop. This brand was manufactured from 1993 to 2013, and was owned by HP from 2002 to 2013.

51 Questions View all

Options

My keyboard stopped working. using windows 10. please assist.

hey. im jeffrey from kenya. my keyboard stopped working abruptly and yet it is in perfect condition. what might be the problem? im currently using windows 10

Answered! View the answer I have this problem too

Is this a good question?

Yes No
Score 1
Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest
Chosen Solution

Options

Uninstalling the graphics tablet driver solved the issue. the problem was caused by a software conflict, not hardware, as i thought. Anybody using windows 10 and has the same problem should try doing the same.

Was this answer helpful?

Yes No
Score 0
Add a comment
Most Helpful Answer

Options

Hi Jeffrey,

If the keyboard has completely stopped working, disassemble the laptop and lift up the keyboard to check and see if the ribbon cable as come unplugged. I had this issue a few weeks back with a customer's laptop. Good luck!

- Jasen

Was this answer helpful?

Yes No
Score 1
Add a comment

Add your answer

jeffrey mugambi will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 5

Past 30 Days: 12

All Time: 142