1
Score
adel
13
Asked
Battery died and the phone no longer charges
Hi
Background
I opened my phone for a quick look after I had dropped it. cable 2 came out and during my attempts to clip it back in it sort of half-broke the clip.
Problem
when I connect the phone to the PC or to the wall connector it does not charge. When I hold the on button after 3 secs it comes up with the battery sign but underneath it has a plug sign pointing to an electricity sign, which I assume means I need to charge the battery because it is dead.
Not sure where to go from here.
Any advice.
1
Score
Alex Jansen
2.6k
Answered
Does anything happen when you plug in the phone? Does the screen light up at all? If it doesn't I think you have a dock connector issue. If it does, you may have a battery or a logic board issue. Unfortunately the logic boards cannot be replaced.
Nice question. + for detail.
Alex Jansen,