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G.E. Model 2-9710A is a telephone, clock, and radio, designed and manufactured by General Electric.

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How to Reset After Power Surge?

My 96 year old father is distressed because a power surge disabled his General Electric Telephone 2-9710A. His late wife (my Mom) gave it to him as a gift. The display numbers just keep flashing. I removed the 9volt battery and unplugged the item from the house 120volt AC for an hour, hoping that circuitry would reset when it was plugged back in. No joy. My Dad said, "Sue woke me up every morning for 15 years with that clock radio, even after she was gone." It is a very sentimental reminder of his wife, who died of cancer. Please, can you help?

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I'm afraid that the power surge has permanently damaged some of the insides of the phone if it still doesn't work after the steps you took. I would very carefully open it up and look for blown capacitors and other areas that look burnt. If you see any failed components, replace it with the correct size and it should work. Also look for some internal battery that may still be powering the phone and remove and replace that. Hope this helps! If all fails, you may have to buy a new mainboard.

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Richard Pinell will be eternally grateful.
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