0
Score
susyq
1
Asked
How do I reset a frozen screen on my razr?
I was in a call, & when I tried to end it, my phone froze. Now it is stuck with the call display still showing, and it won't let me do anything. I can't turn it off, and with no battery to take out, I have no idea how to reset it.
0
Score
MisterDibb
135
Answered
I would suggest removing the battery for a few minutes. It's not the most difficult thing to get to.
Installing Motorola Droid RAZR Battery
You don't need to actually remove the battery, just unplug the terminal for a few minutes.
Edited by: MisterDibbles ( )
0
Score
Marita
1
Answered
My phone did the EXACT same thing. This is the fix that worked for me since the Razr doesn't allow you to take the battery out:
Hold the volume DOWN button + Power Button down at the same time for 10-15 seconds and the phone will power off. It might just restart. If it doesn't, wait 20 seconds then power it back on.
VOLUME DOWN BUTTON + POWER BUTTON held down at the same time for 10-15 seconds. This will power the phone down. Then you can turn it back on!!
