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This phone was announced in September 2019 and released in October 2019. It was shipped with Android 9.0 and ColorOS 6.1. It was available in the colors, Mirror Black and Dazzling White.

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Why when someone calls there is no sound

When someone calls it just vibrates and there is no sound When someone calls it just vibrates and there is no sound

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Hi @melissaleasiwal

Have you checked that the ringtones are working?

Got to Settings → Sound and Vibration → Ringtone

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Melissa Leasiwal will be eternally grateful.
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