{"wikiid":483784,"langid":"en","namespace":"CATEGORY","title":"Wacom Intuos4","revisionid":2566122,"contents_raw":"== Troubleshooting ==\n\nTo diagnose issues with the Wacom Intuos4, checkout the [[Wacom Intuos4 Troubleshooting|Troubleshooting Page|new_window=true]].\n\n== Background ==\n\nThe Wacom Intuos4 was released 2009 as part of a long line of Wacom drawing tablets. During this time, Intuos was a strictly professional model. The touch ring was an innovation of the Intuos4, replacing the touch strips used in the Intuos4, and saw enough success that it has been present in all future professional Intuos releases. It features a larger drawing area on some editions, and doubles the pressure sensitivity of previous models.\n\nThe Intuos has since diverged into professional and standard consumer models. Following the release of the Intuos5 in 2011 is the Intuos Pro, released in 2019, continuing this lineage of professional grade hardware under the Intuos name. The Intuos S is a split from the historical brand, catering towards more standard consumer markets.\n\n== Identification ==\n\nThe Wacom Intuos4 is a drawing tablet, encased in black plastic. The model code is PTK-640 and the serial number is 0IAT003809, these should be visible somewhere on the back of the device or on the packaging. In case this can't be found, it can be distinguished from earlier Intuos models and the Intuos S by its usage of 8 express keys and one touch ring on the left side of the pad. The right side of the pad has a wide screen bezel with two LEDs on the right side. The bezel on the right side is as wide as the one on the left where the buttons are located, distinguishing it from the Intuos 5 and Pro. The north and south of the case feature a vertical curve, meaning the front facing surface of the case is not flat. The corners of the case are sharp, forming a perfect rectangle. There is a Wacom badge south of the buttons.\n\n== Technical Specifications ==\n\nWorking Area 8x12\"\n\nPressure Levels 2048\n\nBattery Free Pen\n\nTilt Support\n\nResolution 5080 LPI\n\n8 Express Keys + Touch Ring\n\nModel code: PTK-640\n\nSerial number: 0IAT003809\n\nSources: [link|https:\/\/drawyourweapon.com\/looking-at-old-wacom-drawing-tablet\/|Draw Your Weapon]\n\n== Additional Information ==\n\n[document|328057|Intuos4 Manual]\n\n[link|https:\/\/www.reddit.com\/r\/wacom\/|Wacom User Fourm]\n\n[link|https:\/\/www.wacom.com\/en-us\/support%EF%BB%BF%EF%BB%BF|Wacom Customer Support]\n\n[link|https:\/\/www.amazon.com\/Wacom-PTK640-Intuos-Intuos4-Medium\/dp\/B001TUYTZW?th=1|Wacom Intuos4 on Amazon|new_window=true]","contents_json":{"type":"doc","content":[{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Troubleshooting"}]},{"type":"paragraph","content":[{"type":"text","text":"To diagnose issues with the Wacom Intuos4, checkout the "},{"type":"text","text":"Troubleshooting Page","marks":[{"type":"wikiLink","attrs":{"target":"Wacom Intuos4 Troubleshooting","tag":null,"newWindow":true,"href":"\/Wiki\/Wacom_Intuos4_Troubleshooting"}}]},{"type":"text","text":"."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Background"}]},{"type":"paragraph","content":[{"type":"text","text":"The Wacom Intuos4 was released 2009 as part of a long line of Wacom drawing tablets. During this time, Intuos was a strictly professional model. The touch ring was an innovation of the Intuos4, replacing the touch strips used in the Intuos4, and saw enough success that it has been present in all future professional Intuos releases. It features a larger drawing area on some editions, and doubles the pressure sensitivity of previous models."}]},{"type":"paragraph","content":[{"type":"text","text":"The Intuos has since diverged into professional and standard consumer models. Following the release of the Intuos5 in 2011 is the Intuos Pro, released in 2019, continuing this lineage of professional grade hardware under the Intuos name. The Intuos S is a split from the historical brand, catering towards more standard consumer markets."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Identification"}]},{"type":"paragraph","content":[{"type":"text","text":"The Wacom Intuos4 is a drawing tablet, encased in black plastic. The model code is PTK-640 and the serial number is 0IAT003809, these should be visible somewhere on the back of the device or on the packaging. In case this can't be found, it can be distinguished from earlier Intuos models and the Intuos S by its usage of 8 express keys and one touch ring on the left side of the pad. The right side of the pad has a wide screen bezel with two LEDs on the right side. The bezel on the right side is as wide as the one on the left where the buttons are located, distinguishing it from the Intuos 5 and Pro. The north and south of the case feature a vertical curve, meaning the front facing surface of the case is not flat. The corners of the case are sharp, forming a perfect rectangle. There is a Wacom badge south of the buttons."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Technical Specifications"}]},{"type":"paragraph","content":[{"type":"text","text":"Working Area 8x12\""}]},{"type":"paragraph","content":[{"type":"text","text":"Pressure Levels 2048"}]},{"type":"paragraph","content":[{"type":"text","text":"Battery Free Pen"}]},{"type":"paragraph","content":[{"type":"text","text":"Tilt Support"}]},{"type":"paragraph","content":[{"type":"text","text":"Resolution 5080 LPI"}]},{"type":"paragraph","content":[{"type":"text","text":"8 Express Keys + Touch Ring"}]},{"type":"paragraph","content":[{"type":"text","text":"Model code: PTK-640"}]},{"type":"paragraph","content":[{"type":"text","text":"Serial number: 0IAT003809"}]},{"type":"paragraph","content":[{"type":"text","text":"Sources: "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/drawyourweapon.com\/looking-at-old-wacom-drawing-tablet\/","target":false}}],"text":"Draw Your Weapon"}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Additional Information"}]},{"type":"paragraph","content":[{"type":"text","text":"Intuos4 Manual","marks":[{"type":"siteLink","attrs":{"kind":"document","id":"328057","options":"","defaultText":null,"newWindow":false,"href":"\/Document\/DPXHYaQoUcsGrNYL\/wacom-intuos4-user-manual.pdf"}}]}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.reddit.com\/r\/wacom\/","target":false}}],"text":"Wacom User Fourm"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.wacom.com\/en-us\/support%EF%BB%BF%EF%BB%BF","target":false}}],"text":"Wacom Customer Support"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.amazon.com\/Wacom-PTK640-Intuos-Intuos4-Medium\/dp\/B001TUYTZW?th=1","target":"_blank"}}],"text":"Wacom Intuos4 on Amazon"}]}]},"contents_rendered":"<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Troubleshooting\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Troubleshooting\" class=\"header\">Troubleshooting<\/h2><\/div>\n\n<p>To diagnose issues with the Wacom Intuos4, checkout the <a href=\"\/Wiki\/Wacom_Intuos4_Troubleshooting\" target=\"_blank\">Troubleshooting Page<\/a>.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Background\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Background\" class=\"header\">Background<\/h2><\/div>\n\n<p>The Wacom Intuos4 was released 2009 as part of a long line of Wacom drawing tablets. During this time, Intuos was a strictly professional model. The touch ring was an innovation of the Intuos4, replacing the touch strips used in the Intuos4, and saw enough success that it has been present in all future professional Intuos releases. It features a larger drawing area on some editions, and doubles the pressure sensitivity of previous models.<\/p>\n\n<p>The Intuos has since diverged into professional and standard consumer models. Following the release of the Intuos5 in 2011 is the Intuos Pro, released in 2019, continuing this lineage of professional grade hardware under the Intuos name. The Intuos S is a split from the historical brand, catering towards more standard consumer markets.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Identification\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Identification\" class=\"header\">Identification<\/h2><\/div>\n\n<p>The Wacom Intuos4 is a drawing tablet, encased in black plastic. The model code is PTK-640 and the serial number is 0IAT003809, these should be visible somewhere on the back of the device or on the packaging. In case this can't be found, it can be distinguished from earlier Intuos models and the Intuos S by its usage of 8 express keys and one touch ring on the left side of the pad. The right side of the pad has a wide screen bezel with two LEDs on the right side. The bezel on the right side is as wide as the one on the left where the buttons are located, distinguishing it from the Intuos 5 and Pro. The north and south of the case feature a vertical curve, meaning the front facing surface of the case is not flat. The corners of the case are sharp, forming a perfect rectangle. There is a Wacom badge south of the buttons.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Technical_Specifications\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Technical_Specifications\" class=\"header\">Technical Specifications<\/h2><\/div>\n\n<p>Working Area 8x12&quot;<\/p>\n\n<p>Pressure Levels 2048<\/p>\n\n<p>Battery Free Pen<\/p>\n\n<p>Tilt Support<\/p>\n\n<p>Resolution 5080 LPI<\/p>\n\n<p>8 Express Keys + Touch Ring<\/p>\n\n<p>Model code: PTK-640<\/p>\n\n<p>Serial number: 0IAT003809<\/p>\n\n<p>Sources: <a href=\"https:\/\/drawyourweapon.com\/looking-at-old-wacom-drawing-tablet\/\" rel=\"nofollow noopener noreferrer\">Draw Your Weapon<\/a><\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Additional_Information\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Additional_Information\" class=\"header\">Additional Information<\/h2><\/div>\n\n<p><a href=\"\/Document\/DPXHYaQoUcsGrNYL\/wacom-intuos4-user-manual.pdf\" class=\"docLink\"><span    class=\"fa-svg-icon docLink-icon\"><svg width=\"14\" height=\"14\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 384 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M64 48l112 0 0 88c0 39.8 32.2 72 72 72l88 0 0 240c0 8.8-7.2 16-16 16L64 464c-8.8 0-16-7.2-16-16L48 64c0-8.8 7.2-16 16-16zM224 67.9l92.1 92.1-68.1 0c-13.3 0-24-10.7-24-24l0-68.1zM64 0C28.7 0 0 28.7 0 64L0 448c0 35.3 28.7 64 64 64l256 0c35.3 0 64-28.7 64-64l0-261.5c0-17-6.7-33.3-18.7-45.3L242.7 18.7C230.7 6.7 214.5 0 197.5 0L64 0zm56 256c-13.3 0-24 10.7-24 24s10.7 24 24 24l144 0c13.3 0 24-10.7 24-24s-10.7-24-24-24l-144 0zm0 96c-13.3 0-24 10.7-24 24s10.7 24 24 24l144 0c13.3 0 24-10.7 24-24s-10.7-24-24-24l-144 0z\"\/><\/svg><\/span>Intuos4 Manual<\/a><\/p>\n\n<p><a href=\"https:\/\/www.reddit.com\/r\/wacom\/\" rel=\"nofollow noopener noreferrer\">Wacom User Fourm<\/a><\/p>\n\n<p><a href=\"https:\/\/www.wacom.com\/en-us\/support%EF%BB%BF%EF%BB%BF\" rel=\"nofollow noopener noreferrer\">Wacom Customer Support<\/a><\/p>\n\n<p><a href=\"https:\/\/www.amazon.com\/Wacom-PTK640-Intuos-Intuos4-Medium\/dp\/B001TUYTZW?th=1&amp;tag=ifixitam-20\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">Wacom Intuos4 on Amazon<\/a><\/p>","linked_wikis":[{"wikiid":484395,"namespace":"WIKI","title":"Wacom Intuos4 Troubleshooting"}],"can_edit":true,"available_langids":["en","de","es","fr","it","jp","ko","nl","pt","ru","tr","zh"],"ancestors":[{"dataType":"wiki","wikiid":653807,"langid":"en","title":"Wacom Graphics Tablet","display_title":"Wacom Graphics Tablet","namespace":"CATEGORY","summary":"Everything you need to repair your Wacom Graphics Tablet. Get your repair guides, manuals, and troubleshooting help for graphic tablets and pen displays.","url":"https:\/\/www.ifixit.com\/Device\/Wacom_Graphics_Tablet","text":"Everything you need to repair your Wacom Graphics Tablet. 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