{"wikiid":27645,"langid":"en","namespace":"CATEGORY","title":"Polycom Soundstation","revisionid":1166644,"contents_raw":"== Troubleshooting ==\n\nFor more information regarding common troubleshooting issues, check out the troubleshooting page [[Polycom SoundStation Troubleshooting|here]].\n\n== Background ==\n\nPolycom is a company that creates video, voice and communication technology. The first products they introduced were audio conferencing speakerphones. From there, they have extended their performance by creating content sharing and video conferencing. The first Polycom SoundStation shipped in 1992.\n\nPolycom also released a VoiceStation 100 which is an entirely different device.\n\n== Identification ==\n\nTo tell this particular device apart, you will see \"SoundStation\" written at the top. This SoundStation 100 does not have a screen, only buttons and the speakers on the top. When you flip the device over, you will see the MPN which reads: 2201-00106-001 F.\n\n== Additional Information ==\n\n[link|http:\/\/support.polycom.com\/PolycomService\/home\/home.htm|Polycom Support Page]\n\n[link|http:\/\/www.323.tv\/products\/audio-conferencing\/conference-room\/polycom-soundstation-ex\/polycom-soundstation-ex\/userguide|SoundStation User Guide]\n\n[link|http:\/\/www.323.tv\/tech-support\/technical-faqs\/polycom-soundstation|SoundStation FAQs]\n\n[link|http:\/\/www.323.tv\/products\/audio-conferencing\/conference-room\/polycom-soundstation-ex\/polycom-soundstation-ex\/datasheet|SoundStation Data Sheet]\n\n[link|https:\/\/www.amazon.com\/Polycom-2201-00106-001-Soundstation-H8\/dp\/B00C3O6C4E\/ref=sr_1_fkmr0_2?s=electronics&ie=UTF8&qid=1506661898&sr=1-2-fkmr0&keywords=Polycom+SoundStation+2201-00106-001+F|Amazon Product Page]","contents_json":{"type":"doc","content":[{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Troubleshooting"}]},{"type":"paragraph","content":[{"type":"text","text":"For more information regarding common troubleshooting issues, check out the troubleshooting page "},{"type":"text","text":"here","marks":[{"type":"wikiLink","attrs":{"target":"Polycom SoundStation Troubleshooting","tag":null,"newWindow":false,"href":"\/Wiki\/Polycom_SoundStation_Troubleshooting"}}]},{"type":"text","text":"."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Background"}]},{"type":"paragraph","content":[{"type":"text","text":"Polycom is a company that creates video, voice and communication technology. The first products they introduced were audio conferencing speakerphones. From there, they have extended their performance by creating content sharing and video conferencing. The first Polycom SoundStation shipped in 1992."}]},{"type":"paragraph","content":[{"type":"text","text":"Polycom also released a VoiceStation 100 which is an entirely different device."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Identification"}]},{"type":"paragraph","content":[{"type":"text","text":"To tell this particular device apart, you will see \"SoundStation\" written at the top. This SoundStation 100 does not have a screen, only buttons and the speakers on the top. When you flip the device over, you will see the MPN which reads: 2201-00106-001 F."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Additional Information"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"http:\/\/support.polycom.com\/PolycomService\/home\/home.htm","target":false}}],"text":"Polycom Support Page"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"http:\/\/www.323.tv\/products\/audio-conferencing\/conference-room\/polycom-soundstation-ex\/polycom-soundstation-ex\/userguide","target":false}}],"text":"SoundStation User Guide"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"http:\/\/www.323.tv\/tech-support\/technical-faqs\/polycom-soundstation","target":false}}],"text":"SoundStation FAQs"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"http:\/\/www.323.tv\/products\/audio-conferencing\/conference-room\/polycom-soundstation-ex\/polycom-soundstation-ex\/datasheet","target":false}}],"text":"SoundStation Data Sheet"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.amazon.com\/Polycom-2201-00106-001-Soundstation-H8\/dp\/B00C3O6C4E\/ref=sr_1_fkmr0_2?s=electronics&ie=UTF8&qid=1506661898&sr=1-2-fkmr0&keywords=Polycom+SoundStation+2201-00106-001+F","target":false}}],"text":"Amazon Product Page"}]}]},"contents_rendered":"<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Troubleshooting\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Troubleshooting\" class=\"header\">Troubleshooting<\/h2><\/div>\n\n<p>For more information regarding common troubleshooting issues, check out the troubleshooting page <a href=\"\/Wiki\/Polycom_SoundStation_Troubleshooting\">here<\/a>.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Background\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Background\" class=\"header\">Background<\/h2><\/div>\n\n<p>Polycom is a company that creates video, voice and communication technology. The first products they introduced were audio conferencing speakerphones. From there, they have extended their performance by creating content sharing and video conferencing. The first Polycom SoundStation shipped in 1992.<\/p>\n\n<p>Polycom also released a VoiceStation 100 which is an entirely different device.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Identification\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Identification\" class=\"header\">Identification<\/h2><\/div>\n\n<p>To tell this particular device apart, you will see &quot;SoundStation&quot; written at the top. This SoundStation 100 does not have a screen, only buttons and the speakers on the top. When you flip the device over, you will see the MPN which reads: 2201-00106-001 F.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Additional_Information\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Additional_Information\" class=\"header\">Additional Information<\/h2><\/div>\n\n<p><a href=\"http:\/\/support.polycom.com\/PolycomService\/home\/home.htm\" rel=\"nofollow noopener noreferrer\">Polycom Support Page<\/a><\/p>\n\n<p><a href=\"http:\/\/www.323.tv\/products\/audio-conferencing\/conference-room\/polycom-soundstation-ex\/polycom-soundstation-ex\/userguide\" rel=\"nofollow noopener noreferrer\">SoundStation User Guide<\/a><\/p>\n\n<p><a href=\"http:\/\/www.323.tv\/tech-support\/technical-faqs\/polycom-soundstation\" rel=\"nofollow noopener noreferrer\">SoundStation FAQs<\/a><\/p>\n\n<p><a href=\"http:\/\/www.323.tv\/products\/audio-conferencing\/conference-room\/polycom-soundstation-ex\/polycom-soundstation-ex\/datasheet\" rel=\"nofollow noopener noreferrer\">SoundStation Data Sheet<\/a><\/p>\n\n<p><a href=\"https:\/\/www.amazon.com\/Polycom-2201-00106-001-Soundstation-H8\/dp\/B00C3O6C4E\/ref=sr_1_fkmr0_2?s=electronics&amp;ie=UTF8&amp;qid=1506661898&amp;sr=1-2-fkmr0&amp;keywords=Polycom%2BSoundStation%2B2201-00106-001%2BF&amp;tag=ifixitam-20\" rel=\"nofollow noopener noreferrer\">Amazon Product Page<\/a><\/p>","linked_wikis":[{"wikiid":27578,"namespace":"WIKI","title":"Polycom SoundStation Troubleshooting"}],"can_edit":true,"available_langids":["en","de","es","fr","it","jp","ko","nl","pt","ru","tr","zh"],"ancestors":[{"dataType":"wiki","wikiid":1424,"langid":"en","title":"Miscellaneous Electronics","display_title":"Miscellaneous Electronics","namespace":"CATEGORY","summary":"Some things just don't quite fit in.","url":"https:\/\/www.ifixit.com\/Device\/Miscellaneous_Electronics","text":"Some things just don't quite fit 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expansive variety of repair guides for electronic gear, ranging from home and car audio to calculators.","url":"https:\/\/www.ifixit.com\/Device\/Electronics","text":"An expansive variety of repair guides for electronic gear, ranging from home and car audio to 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guides, manuals, and troubleshooting help for Root. Get everything you need to repair your Root yourself.","image":{"id":243440,"guid":"bhofAWyrmGwRFlak","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.large","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.full"},"modified_date":1705097689,"author":1}],"created_date":1412879345,"modified_date":1704824928,"is_troubleshooting":false,"authors":[{"userid":954810,"percent":42.86,"username":"Cali Nowak Credit","avatar_url":"https:\/\/assets.cdn.ifixit.com\/static\/images\/avatars\/User\/ifixit\/avatar-9.thumbnail","profile_url":"https:\/\/www.ifixit.com\/User\/954810\/Cali+Nowak+Credit"},{"userid":699092,"percent":14.29,"username":"Geoff Wacker","avatar_url":"https:\/\/guide-images.cdn.ifixit.com\/igi\/MgRhwYtbOhm6SADY.thumbnail","profile_url":"https:\/\/www.ifixit.com\/User\/699092\/Geoff+Wacker"},{"userid":1338065,"percent":14.29,"username":"Marty Rippens","avatar_url":"https:\/\/guide-images.cdn.ifixit.com\/igi\/dCvo3H5kbfUiE1Sx.thumbnail","profile_url":"https:\/\/www.ifixit.com\/User\/1338065\/Marty+Rippens"},{"userid":1893403,"percent":14.29,"username":"Richard","avatar_url":"https:\/\/guide-images.cdn.ifixit.com\/igi\/VJDvhEslPEwnHWHC.thumbnail","profile_url":"https:\/\/www.ifixit.com\/User\/1893403\/Richard"},{"userid":1,"percent":14.29,"username":"iRobot","avatar_url":"https:\/\/guide-images.cdn.ifixit.com\/igi\/AjiayMD6LWqf5FAL.thumbnail","profile_url":"https:\/\/www.ifixit.com\/User\/1\/iRobot"}],"tags":[],"unreviewed_machine_translation":false,"flags":[],"image":{"id":398084,"guid":"bEYVp2T612FrKxJa","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bEYVp2T612FrKxJa.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bEYVp2T612FrKxJa.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bEYVp2T612FrKxJa.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bEYVp2T612FrKxJa.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bEYVp2T612FrKxJa.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bEYVp2T612FrKxJa.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bEYVp2T612FrKxJa.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bEYVp2T612FrKxJa.large","huge":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bEYVp2T612FrKxJa.huge","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bEYVp2T612FrKxJa.full"},"documents":[],"author":954810,"display_title":"Polycom SoundStation","page_title":"Polycom SoundStation Repair","description":"The Polycom SoundStation 100 is commonly used in offices for conference calls. 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