{"wikiid":1405,"langid":"en","namespace":"CATEGORY","title":"PC Laptop","revisionid":2515953,"contents_raw":"== Background ==\n\nA laptop is a type of computer that is portable enough to be used while traveling. Most laptops share a similar [link|https:\/\/en.wikipedia.org\/wiki\/Clamshell_design|clamshell] form factor with the top lid of the laptop housing a display and the bottom section containing a keyboard and [link|https:\/\/en.wikipedia.org\/wiki\/Touchpad|trackpad]. The two sections are connected by a hinge and when you travel, you can fold the two halves together to protect the screen and keyboard.\n\nManufacturers have also developed several other form factors for laptops that offer different features from the \u201ctraditional laptop\u201d described above. Generic laptops usually have a screen size of about 11 inches (28 cm) to 17 inches (43 cm). Smaller, lighter laptops are available, however, and are often referred to as [link|https:\/\/en.wikipedia.org\/wiki\/Subnotebook|''subnotebooks''] or ''ultraportables''. While the hinges on most traditional laptops can only bend so far, some laptops\u2014called ''convertibles'', ''hybrids'', or ''2-in-1s''\u2014can fold all the way around. These laptops usually have a touchscreen so you can use your fingers to control the device when the keyboard is flipped onto the back. Here\u2019s an informative hybrid laptop [link|https:\/\/www.youtube.com\/watch?v=XpoqrinRwtg|comparison video from The Verge]. ''Detachable'' laptops take this concept further by allowing a user to remove the keyboard entirely. Some notable early examples include the Surface Pro and Surface Book which you can see in this [link|https:\/\/www.youtube.com\/watch?v=s3NC7AC6oSc|demo from Fstoppers].\n\nLaptops are distinct from [link|https:\/\/en.wikipedia.org\/wiki\/Desktop_computer|desktop computers] which generally stay in one place in a house or office. Compared to these larger machines, laptops generally use less power but provide less overall performance because they cannot deal with heat as well. While some laptops are upgradeable and repairable, desktop computers provide a simpler experience because parts are widely available and interchangeable.\n\nThe [parts|PC Laptop|most often replaced PC Laptop parts] include the battery, [parts|PC Laptop|screen|itemtype=screens], [parts|PC Laptop|motherboard|itemtype=motherboards], and [parts|PC Laptop|fans|itemtype=fans].\n\n== Identification ==\n\nYou can usually identify the manufacturer of a laptop by looking for their logo on the outside of the laptop, either on the back of the display, below the display, or on the bottom of the device. The name of the specific model is usually printed on the bottom of the laptop directly on the case or on an attached sticker. Failing this, you can often find the serial number\/service tag nearby. Search online for a \u201csupport\u201d or \u201ccheck warranty\u201d page for your specific manufacturer and enter the serial number for more information on your device.\n\n== Troubleshooting ==\n\nFor an explanation on what each part of the computer does, you can see the section below titled \"How a Laptop Works.\u201d\n\n=== The Laptop Will Not Turn On ===\n\nSometimes the laptop is totally dead. Sometimes it\u2019s just a simple issue. Follow the steps below for some troubleshooting ideas. [link|http:\/\/www.laptoprepair101.com\/laptop-dead-troubleshoot-the-problem\/|This page from Laptop Repair 101] has more tips.\n\n# The first issue to check for is the ***++battery++***. Does the laptop work like normal if it is plugged into the wall with a reliable charger? If so, your laptop likely has a bad battery. You can find battery replacement guides here on iFixit or elsewhere if nobody has made one yet (perhaps you can [[Info:Repair Guide|make your own guide]]). Make sure the power adapter you\u2019re using [link|https:\/\/web.archive.org\/web\/20210724015150\/https:\/\/laptopbatteryone.com\/how-choose-correct-adapter-for-laptop\/|works with your computer] and puts out enough watts to power your specific model. You don\u2019t want to be the person who goes into a store for a repair just to learn that you were using the wrong charger (I\u2019m speaking from personal experience here). Tip: give the laptop a bit of time after it is plugged in before you try turning it on.\n# Does the laptop have any ***++signs of life++***? These include spinning fans, blinking lights, or beeps. These beeps or flashing lights often correspond to a specific issue which you can fix. For example, [link|https:\/\/www.dell.com\/community\/Laptops-General-Read-Only\/My-Laptop-Makes-Beep-sound-when-I-press-power-button-and-it-wont\/td-p\/4073671|two beeps when a Dell laptop starts up] generally indicates an issue with the RAM.\n# Check for issues with the ***++screen++***. It\u2019s pretty easy to think your laptop isn\u2019t working even if the issue is completely due to the screen. If the screen doesn\u2019t turn on, try shining a flashlight into the screen and look for any images. If you can see dim images, the backlight in your screen is dead and you will need to replace the display. This [link|https:\/\/youtu.be\/y_mz3dgSCnk?t=136|video from Adrian Black] shows this same troubleshooting step for a TV screen. Also make sure you haven\u2019t just turned the brightness all the way down. Woops!\n# Can you get into the ***++BIOS++***? The [link|https:\/\/www.howtogeek.com\/179789\/htg-explains-what-is-bios-and-when-should-i-use-it\/|BIOS] is the basic firmware that runs when you first start your computer. You can sometimes enter the BIOS setup when the laptop starts by holding F2, F10, or the delete key on your keyboard when you press the power button. See [link|https:\/\/www.tomshardware.com\/reviews\/bios-keys-to-access-your-firmware,5732.html|this article from Tom\u2019s Hardware] for a more comprehensive list of the keys used to enter the BIOS for each brand of laptop. If you can access the BIOS but can\u2019t get any further with a regular boot (a.k.a. an attempt to turn on the computer where you don\u2019t hold the BIOS key) your laptop probably works fine, but you have an issue with the operating system. Check these extra troubleshooting guides for [link|https:\/\/neosmart.net\/wiki\/windows-wont-start\/|what to do when Windows doesn\u2019t start] (or [link|https:\/\/www.howtogeek.com\/196740\/how-to-fix-an-ubuntu-system-when-it-wont-boot|Linux] if you have that installed).\n\nIf none of these steps work, you might need to replace the motherboard or take it to a repair shop that can work on the issue with the motherboard. If the laptop has a separate power input board that is attached to the motherboard with a cable, you could try replacing that part first. Sometimes the motherboard works fine but isn\u2019t receiving any power because of a bad power port.\n\nThe general rule of thumb for troubleshooting is that you want to rule out all other issues before deciding to replace\/fix the motherboard because it is one of the more expensive components.\n\n=== The Screen Has Dead Pixels ===\n\n[link|https:\/\/en.wikipedia.org\/wiki\/Defective_pixel|Dead pixels] on a laptop screen look like dots that don\u2019t change color no matter what they \u201cshould\u201d display. Usually they are stuck fully white, black, red, green, or blue. You can sometimes ignore these screen pimples (I\u2019ve got three on my display right now), but a large group can be super distracting. Use this [link|http:\/\/lcdtech.info\/en\/tests\/dead.pixel.htm|dead-pixel checker webpage] to find a stuck pixel.\n\nThis [link|https:\/\/www.wikihow.com\/Fix-a-Stuck-Pixel-on-an-LCD-Monitor|WikiHow guide] provides some useful strategies for fixing a dead pixel, including flashing static on the screen via the [link|https:\/\/www.jscreenfix.com\/|JScreenFix] website or applying slight pressure or heat to the stuck pixel area. If none of these fixes work, you can replace your display with some guides here on iFixit.\n\n=== The Laptop Overheats ===\n\nAs explained in the \u201cHow a Laptop Works\u201d section below, a computer produces heat which it MUST vent out. If your computer is hot, it\u2019s not necessarily bad; the important statistic is the CPU temperature. If this reaches about 100 degrees Celsius, the computer will automatically shut off to protect itself. You can monitor the CPU temperature in Windows with a tool like [link|https:\/\/www.techpowerup.com\/realtemp\/|RealTemp] or on linux with the terminal command \u201c[link|https:\/\/itsfoss.com\/check-laptop-cpu-temperature-ubuntu\/|sensors].\u201d\n\nThe processor might be very hot if the heatsink or fan attached to it are clogged with dust. The best fix is to open up the computer and blow some compressed air into the fan to kick up the dust that builds up over years of use. You could also use a lint-free cloth or static-safe brush if you don\u2019t want to hurt the environment. [link|https:\/\/www.ifixit.com\/News\/29870\/cut-your-dirty-canned-air-habit-with-these-three-alternatives|This iFixit news article] explains some alternatives to compressed air (the \u201cair\u201d from a can of compressed air is really gaseous refrigerant chemicals which are pretty bad for the environment).\n\n=== The Battery Dies Quickly ===\n\nYou might need a new battery. See the replacement guides here on iFixit or elsewhere on the web for instructions on removing the battery in your laptop.\n\nAlternately, you might just be running intensive software on your laptop like a game, video editing suite, or a simulation program. These apps will eat through your battery like a teenager after a fast. You can check the current maximum capacity of your battery vs. it\u2019s original maximum capacity using the \u201cpowercfg\u201d command on Windows ([link|https:\/\/www.pcmag.com\/how-to\/how-to-check-your-laptop-battery-health-in-windows-10|guide here]) or the \u201cacpi\u201d command on Linux ([link|https:\/\/www.cyberciti.biz\/faq\/howto-check-health-of-laptop-battery\/|guide here]).\n\n== How a Laptop Works ==\n\nComputers aren\u2019t magic, though the power they provide is pretty magical. If you already know the ins-and-outs of computer tech, you can skip this section, but for the rest of the people out there this information might be helpful for the troubleshooting and repair tips shown in the section above. Much of this information is explained further on [link|https:\/\/computer.howstuffworks.com\/laptop.htm|HowStuffWorks].\n\n=== Screen ===\n\nLet\u2019s start on the outside of the laptop. The screen consists of an array of pixels which can each change their color individually. The resolution of the screen is measured as the number of pixels across the width and height of the display (e.g. 1920x1080 pixels). With some [link|https:\/\/www.cnet.com\/how-to\/led-lcd-vs-oled\/|exceptions], the pixels in a display do not emit any light; instead, they change the color of light emitted by a [link|https:\/\/en.wikipedia.org\/wiki\/Backlight|backlight] that sits behind the pixels. If either of these parts fails, they need to be exchanged in full.\n\n=== CPU ===\n\nOn the inside of the laptop, the [link|https:\/\/en.wikipedia.org\/wiki\/Central_processing_unit|CPU] (sometimes just called the \u201cprocessor\u201d) works as the brain of the machine. It executes all the code that comprises the programs you use everyday. The CPU generates heat which needs to be dissipated somehow\u2014otherwise the computer overheats and shuts down. Lots of laptops have a heatsink to absorb heat from the CPU and a fan which blows cool air over this heatsink and moves warm air out the back\/side of the device. If you remove the heatsink, you MUST [guide|744|apply new thermal paste] to the CPU to allow for adequate heat transfer.\n\n=== Motherboard ===\n\nWhile the CPU works as the brain of the laptop, the [link|https:\/\/en.wikipedia.org\/wiki\/Motherboard|motherboard] is the nervous system. The motherboard is the thin board that takes up most of the space in the computer and is generally the largest component. It is made from fiberglass with tiny copper lines embedded in it that criss-cross the surface. These lines, usually called \u201ctraces,\u201d allow the CPU to communicate directly with other pieces of the computer like the RAM and storage (see below). While some thick, older laptops have a socket for the CPU which allows it to be replaced, the two parts are often soldered together and cannot be replaced individually.\n\n=== RAM ===\n\nBefore it is executed, the code used by the CPU is located in a temporary storage location called [link|https:\/\/en.wikipedia.org\/wiki\/Random-access_memory|RAM]. RAM components are either soldered directly to the motherboard (this makes repairers sad) or inserted into a slot on the motherboard (this makes repairers happy). In the second scenario, you can replace RAM that has gone bad or add more RAM to your computer; RAM soldered to the motherboard cannot be easily repaired except by a professional. [link|https:\/\/www.quora.com\/Does-adding-more-RAM-make-your-computer-faster|This question on Quora] explains why adding extra RAM isn\u2019t always correlated to increased computer speed.\n\n=== Storage ===\n\nMost of your programs will be stored on a HDD(Hard Disk Drive) or SSD(Solid State Drive) both of these storage devices are considered non-volatile meaning the data is stored whether the devices have power supplied to them or not. What makes the two different is a HDD is a mechanical drive and consists of moving parts, it has spinning metal platters and an arm\/need that reads the data off of these platters. They move at very high speeds, generally a lot thicker than SSDs and more prone to permanent physical damage (i.e. Drops, bumps, magnets, etc) although they are still relevant for storing lots of data. SSDs on the other hand is what is usually used in modern home Desktops and Laptops they have a couple of advantages such as being a lot smaller than standard HDD and have a lot faster speeds in terms of read\/write scenarios. SSDs also do not have any moving parts as it's all flash memory so there is no need for any spinning platters or a arm\/needle to read the data off them it happens almost instantly which gives you a lot faster boot up times and load times on games or demanding programs. There are also NVME SSDs which are still an SSD but even faster and smaller! And you will see a lot of laptops that will say M.2 NVME SSD which stands for non-volatile memory express these are very fast storage devices that take advantage of a computers PCIe lane for increased bandwidth.\n\n=== Battery ===\n\nThe final component I\u2019ll mention here is the battery. The battery provides power to the laptop when it is not plugged into the wall. The battery supplies this extra energy as the product of a chemical reaction that happens inside. Over time, this reaction produces unintended by-products and the battery wears out. Thus, the battery is fundamentally a consumable part and will need to be replaced after a certain amount of time. Some manufacturers glue down their batteries which (do you see a trend?) makes them harder to replace. If you\u2019re feeling up for it, you can use some [guide|116993|adhesive remover] to remove this sticky manufacturing trick.\n\n== Technical Support Lines ==\n\n* [link|https:\/\/www.dell.com\/support|Dell support]\n* [link|https:\/\/pcsupport.lenovo.com\/|Lenovo support]\n* [link|https:\/\/www.acer.com\/ac\/en\/US\/content\/support|Acer support]\n* [link|https:\/\/checkcoverage.apple.com\/|Apple warranty check]\n* [link|https:\/\/support.hp.com\/|HP support]\n* [link|https:\/\/www.asus.com\/us\/support\/warranty-status-inquiry\/|Asus warranty check]\n\n== Additional Information ==\n\n[link|https:\/\/en.wikipedia.org\/wiki\/Laptop|Laptop on Wikipedia]\n\n[link|https:\/\/en.wikipedia.org\/wiki\/Personal_computer|Personal computer on Wikipedia]\n\n[link|https:\/\/computer.howstuffworks.com\/laptop.htm|How Laptops Work on HowStuffWorks]\n\n[link|http:\/\/www.laptoprepair101.com\/laptop-dead-troubleshoot-the-problem\/|Troubleshoot a dead laptop on Laptop Repair 101]","contents_json":{"type":"doc","content":[{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Background"}]},{"type":"paragraph","content":[{"type":"text","text":"A laptop is a type of computer that is portable enough to be used while traveling. Most laptops share a similar "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/en.wikipedia.org\/wiki\/Clamshell_design","target":false}}],"text":"clamshell"},{"type":"text","text":" form factor with the top lid of the laptop housing a display and the bottom section containing a keyboard and "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/en.wikipedia.org\/wiki\/Touchpad","target":false}}],"text":"trackpad"},{"type":"text","text":". The two sections are connected by a hinge and when you travel, you can fold the two halves together to protect the screen and keyboard."}]},{"type":"paragraph","content":[{"type":"text","text":"Manufacturers have also developed several other form factors for laptops that offer different features from the \u201ctraditional laptop\u201d described above. Generic laptops usually have a screen size of about 11 inches (28 cm) to 17 inches (43 cm). Smaller, lighter laptops are available, however, and are often referred to as "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/en.wikipedia.org\/wiki\/Subnotebook","target":false}}],"text":"''subnotebooks''"},{"type":"text","text":" or "},{"type":"text","text":"ultraportables","marks":[{"type":"italic"}]},{"type":"text","text":". While the hinges on most traditional laptops can only bend so far, some laptops\u2014called "},{"type":"text","text":"convertibles","marks":[{"type":"italic"}]},{"type":"text","text":", "},{"type":"text","text":"hybrids","marks":[{"type":"italic"}]},{"type":"text","text":", or "},{"type":"text","text":"2-in-1s","marks":[{"type":"italic"}]},{"type":"text","text":"\u2014can fold all the way around. These laptops usually have a touchscreen so you can use your fingers to control the device when the keyboard is flipped onto the back. Here\u2019s an informative hybrid laptop "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.youtube.com\/watch?v=XpoqrinRwtg","target":false}}],"text":"comparison video from The Verge"},{"type":"text","text":". "},{"type":"text","text":"Detachable","marks":[{"type":"italic"}]},{"type":"text","text":" laptops take this concept further by allowing a user to remove the keyboard entirely. Some notable early examples include the Surface Pro and Surface Book which you can see in this "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.youtube.com\/watch?v=s3NC7AC6oSc","target":false}}],"text":"demo from Fstoppers"},{"type":"text","text":"."}]},{"type":"paragraph","content":[{"type":"text","text":"Laptops are distinct from "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/en.wikipedia.org\/wiki\/Desktop_computer","target":false}}],"text":"desktop computers"},{"type":"text","text":" which generally stay in one place in a house or office. Compared to these larger machines, laptops generally use less power but provide less overall performance because they cannot deal with heat as well. While some laptops are upgradeable and repairable, desktop computers provide a simpler experience because parts are widely available and interchangeable."}]},{"type":"paragraph","content":[{"type":"text","text":"The "},{"type":"text","text":"[parts|PC Laptop|most often replaced PC Laptop parts]"},{"type":"text","text":" include the battery, "},{"type":"text","text":"[parts|PC Laptop|screen|itemtype=screens]"},{"type":"text","text":", "},{"type":"text","text":"[parts|PC Laptop|motherboard|itemtype=motherboards]"},{"type":"text","text":", and "},{"type":"text","text":"[parts|PC Laptop|fans|itemtype=fans]"},{"type":"text","text":"."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Identification"}]},{"type":"paragraph","content":[{"type":"text","text":"You can usually identify the manufacturer of a laptop by looking for their logo on the outside of the laptop, either on the back of the display, below the display, or on the bottom of the device. The name of the specific model is usually printed on the bottom of the laptop directly on the case or on an attached sticker. Failing this, you can often find the serial number\/service tag nearby. Search online for a \u201csupport\u201d or \u201ccheck warranty\u201d page for your specific manufacturer and enter the serial number for more information on your device."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Troubleshooting"}]},{"type":"paragraph","content":[{"type":"text","text":"For an explanation on what each part of the computer does, you can see the section below titled \"How a Laptop Works.\u201d"}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"The Laptop Will Not Turn On"}]},{"type":"paragraph","content":[{"type":"text","text":"Sometimes the laptop is totally dead. Sometimes it\u2019s just a simple issue. Follow the steps below for some troubleshooting ideas. "},{"type":"text","marks":[{"type":"link","attrs":{"href":"http:\/\/www.laptoprepair101.com\/laptop-dead-troubleshoot-the-problem\/","target":false}}],"text":"This page from Laptop Repair 101"},{"type":"text","text":" has more tips."}]},{"type":"orderedList","attrs":{"order":1},"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"The first issue to check for is the "},{"type":"text","text":"battery","marks":[{"type":"underline"},{"type":"bold"}]},{"type":"text","text":". Does the laptop work like normal if it is plugged into the wall with a reliable charger? If so, your laptop likely has a bad battery. You can find battery replacement guides here on iFixit or elsewhere if nobody has made one yet (perhaps you can "},{"type":"text","text":"make your own guide","marks":[{"type":"wikiLink","attrs":{"target":"Info:Repair Guide","tag":null,"newWindow":false,"href":"\/Info\/Repair_Guide"}}]},{"type":"text","text":"). Make sure the power adapter you\u2019re using "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/web.archive.org\/web\/20210724015150\/https:\/\/laptopbatteryone.com\/how-choose-correct-adapter-for-laptop\/","target":false}}],"text":"works with your computer"},{"type":"text","text":" and puts out enough watts to power your specific model. You don\u2019t want to be the person who goes into a store for a repair just to learn that you were using the wrong charger (I\u2019m speaking from personal experience here). Tip: give the laptop a bit of time after it is plugged in before you try turning it on."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Does the laptop have any "},{"type":"text","text":"signs of life","marks":[{"type":"underline"},{"type":"bold"}]},{"type":"text","text":"? These include spinning fans, blinking lights, or beeps. These beeps or flashing lights often correspond to a specific issue which you can fix. For example, "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.dell.com\/community\/Laptops-General-Read-Only\/My-Laptop-Makes-Beep-sound-when-I-press-power-button-and-it-wont\/td-p\/4073671","target":false}}],"text":"two beeps when a Dell laptop starts up"},{"type":"text","text":" generally indicates an issue with the RAM."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Check for issues with the "},{"type":"text","text":"screen","marks":[{"type":"underline"},{"type":"bold"}]},{"type":"text","text":". It\u2019s pretty easy to think your laptop isn\u2019t working even if the issue is completely due to the screen. If the screen doesn\u2019t turn on, try shining a flashlight into the screen and look for any images. If you can see dim images, the backlight in your screen is dead and you will need to replace the display. This "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/youtu.be\/y_mz3dgSCnk?t=136","target":false}}],"text":"video from Adrian Black"},{"type":"text","text":" shows this same troubleshooting step for a TV screen. Also make sure you haven\u2019t just turned the brightness all the way down. Woops!"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Can you get into the "},{"type":"text","text":"BIOS","marks":[{"type":"underline"},{"type":"bold"}]},{"type":"text","text":"? The "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.howtogeek.com\/179789\/htg-explains-what-is-bios-and-when-should-i-use-it\/","target":false}}],"text":"BIOS"},{"type":"text","text":" is the basic firmware that runs when you first start your computer. You can sometimes enter the BIOS setup when the laptop starts by holding F2, F10, or the delete key on your keyboard when you press the power button. See "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.tomshardware.com\/reviews\/bios-keys-to-access-your-firmware,5732.html","target":false}}],"text":"this article from Tom\u2019s Hardware"},{"type":"text","text":" for a more comprehensive list of the keys used to enter the BIOS for each brand of laptop. If you can access the BIOS but can\u2019t get any further with a regular boot (a.k.a. an attempt to turn on the computer where you don\u2019t hold the BIOS key) your laptop probably works fine, but you have an issue with the operating system. Check these extra troubleshooting guides for "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/neosmart.net\/wiki\/windows-wont-start\/","target":false}}],"text":"what to do when Windows doesn\u2019t start"},{"type":"text","text":" (or "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.howtogeek.com\/196740\/how-to-fix-an-ubuntu-system-when-it-wont-boot","target":false}}],"text":"Linux"},{"type":"text","text":" if you have that installed)."}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"If none of these steps work, you might need to replace the motherboard or take it to a repair shop that can work on the issue with the motherboard. If the laptop has a separate power input board that is attached to the motherboard with a cable, you could try replacing that part first. Sometimes the motherboard works fine but isn\u2019t receiving any power because of a bad power port."}]},{"type":"paragraph","content":[{"type":"text","text":"The general rule of thumb for troubleshooting is that you want to rule out all other issues before deciding to replace\/fix the motherboard because it is one of the more expensive components."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"The Screen Has Dead Pixels"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/en.wikipedia.org\/wiki\/Defective_pixel","target":false}}],"text":"Dead pixels"},{"type":"text","text":" on a laptop screen look like dots that don\u2019t change color no matter what they \u201cshould\u201d display. Usually they are stuck fully white, black, red, green, or blue. You can sometimes ignore these screen pimples (I\u2019ve got three on my display right now), but a large group can be super distracting. Use this "},{"type":"text","marks":[{"type":"link","attrs":{"href":"http:\/\/lcdtech.info\/en\/tests\/dead.pixel.htm","target":false}}],"text":"dead-pixel checker webpage"},{"type":"text","text":" to find a stuck pixel."}]},{"type":"paragraph","content":[{"type":"text","text":"This "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.wikihow.com\/Fix-a-Stuck-Pixel-on-an-LCD-Monitor","target":false}}],"text":"WikiHow guide"},{"type":"text","text":" provides some useful strategies for fixing a dead pixel, including flashing static on the screen via the "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.jscreenfix.com\/","target":false}}],"text":"JScreenFix"},{"type":"text","text":" website or applying slight pressure or heat to the stuck pixel area. If none of these fixes work, you can replace your display with some guides here on iFixit."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"The Laptop Overheats"}]},{"type":"paragraph","content":[{"type":"text","text":"As explained in the \u201cHow a Laptop Works\u201d section below, a computer produces heat which it MUST vent out. If your computer is hot, it\u2019s not necessarily bad; the important statistic is the CPU temperature. If this reaches about 100 degrees Celsius, the computer will automatically shut off to protect itself. You can monitor the CPU temperature in Windows with a tool like "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.techpowerup.com\/realtemp\/","target":false}}],"text":"RealTemp"},{"type":"text","text":" or on linux with the terminal command \u201c"},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/itsfoss.com\/check-laptop-cpu-temperature-ubuntu\/","target":false}}],"text":"sensors"},{"type":"text","text":".\u201d"}]},{"type":"paragraph","content":[{"type":"text","text":"The processor might be very hot if the heatsink or fan attached to it are clogged with dust. The best fix is to open up the computer and blow some compressed air into the fan to kick up the dust that builds up over years of use. You could also use a lint-free cloth or static-safe brush if you don\u2019t want to hurt the environment. "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.ifixit.com\/News\/29870\/cut-your-dirty-canned-air-habit-with-these-three-alternatives","target":false}}],"text":"This iFixit news article"},{"type":"text","text":" explains some alternatives to compressed air (the \u201cair\u201d from a can of compressed air is really gaseous refrigerant chemicals which are pretty bad for the environment)."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"The Battery Dies Quickly"}]},{"type":"paragraph","content":[{"type":"text","text":"You might need a new battery. See the replacement guides here on iFixit or elsewhere on the web for instructions on removing the battery in your laptop."}]},{"type":"paragraph","content":[{"type":"text","text":"Alternately, you might just be running intensive software on your laptop like a game, video editing suite, or a simulation program. These apps will eat through your battery like a teenager after a fast. You can check the current maximum capacity of your battery vs. it\u2019s original maximum capacity using the \u201cpowercfg\u201d command on Windows ("},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.pcmag.com\/how-to\/how-to-check-your-laptop-battery-health-in-windows-10","target":false}}],"text":"guide here"},{"type":"text","text":") or the \u201cacpi\u201d command on Linux ("},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.cyberciti.biz\/faq\/howto-check-health-of-laptop-battery\/","target":false}}],"text":"guide here"},{"type":"text","text":")."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"How a Laptop Works"}]},{"type":"paragraph","content":[{"type":"text","text":"Computers aren\u2019t magic, though the power they provide is pretty magical. If you already know the ins-and-outs of computer tech, you can skip this section, but for the rest of the people out there this information might be helpful for the troubleshooting and repair tips shown in the section above. Much of this information is explained further on "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/computer.howstuffworks.com\/laptop.htm","target":false}}],"text":"HowStuffWorks"},{"type":"text","text":"."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Screen"}]},{"type":"paragraph","content":[{"type":"text","text":"Let\u2019s start on the outside of the laptop. The screen consists of an array of pixels which can each change their color individually. The resolution of the screen is measured as the number of pixels across the width and height of the display (e.g. 1920x1080 pixels). With some "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.cnet.com\/how-to\/led-lcd-vs-oled\/","target":false}}],"text":"exceptions"},{"type":"text","text":", the pixels in a display do not emit any light; instead, they change the color of light emitted by a "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/en.wikipedia.org\/wiki\/Backlight","target":false}}],"text":"backlight"},{"type":"text","text":" that sits behind the pixels. If either of these parts fails, they need to be exchanged in full."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"CPU"}]},{"type":"paragraph","content":[{"type":"text","text":"On the inside of the laptop, the "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/en.wikipedia.org\/wiki\/Central_processing_unit","target":false}}],"text":"CPU"},{"type":"text","text":" (sometimes just called the \u201cprocessor\u201d) works as the brain of the machine. It executes all the code that comprises the programs you use everyday. The CPU generates heat which needs to be dissipated somehow\u2014otherwise the computer overheats and shuts down. Lots of laptops have a heatsink to absorb heat from the CPU and a fan which blows cool air over this heatsink and moves warm air out the back\/side of the device. If you remove the heatsink, you MUST "},{"type":"text","text":"apply new thermal paste","marks":[{"type":"siteLink","attrs":{"kind":"guide","id":"744","options":"","defaultText":null,"newWindow":false,"href":"\/Guide\/How+to+Apply+Thermal+Paste\/744"}}]},{"type":"text","text":" to the CPU to allow for adequate heat transfer."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Motherboard"}]},{"type":"paragraph","content":[{"type":"text","text":"While the CPU works as the brain of the laptop, the "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/en.wikipedia.org\/wiki\/Motherboard","target":false}}],"text":"motherboard"},{"type":"text","text":" is the nervous system. The motherboard is the thin board that takes up most of the space in the computer and is generally the largest component. It is made from fiberglass with tiny copper lines embedded in it that criss-cross the surface. These lines, usually called \u201ctraces,\u201d allow the CPU to communicate directly with other pieces of the computer like the RAM and storage (see below). While some thick, older laptops have a socket for the CPU which allows it to be replaced, the two parts are often soldered together and cannot be replaced individually."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"RAM"}]},{"type":"paragraph","content":[{"type":"text","text":"Before it is executed, the code used by the CPU is located in a temporary storage location called "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/en.wikipedia.org\/wiki\/Random-access_memory","target":false}}],"text":"RAM"},{"type":"text","text":". RAM components are either soldered directly to the motherboard (this makes repairers sad) or inserted into a slot on the motherboard (this makes repairers happy). In the second scenario, you can replace RAM that has gone bad or add more RAM to your computer; RAM soldered to the motherboard cannot be easily repaired except by a professional. "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.quora.com\/Does-adding-more-RAM-make-your-computer-faster","target":false}}],"text":"This question on Quora"},{"type":"text","text":" explains why adding extra RAM isn\u2019t always correlated to increased computer speed."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Storage"}]},{"type":"paragraph","content":[{"type":"text","text":"Most of your programs will be stored on a HDD(Hard Disk Drive) or SSD(Solid State Drive) both of these storage devices are considered non-volatile meaning the data is stored whether the devices have power supplied to them or not. What makes the two different is a HDD is a mechanical drive and consists of moving parts, it has spinning metal platters and an arm\/need that reads the data off of these platters. They move at very high speeds, generally a lot thicker than SSDs and more prone to permanent physical damage (i.e. Drops, bumps, magnets, etc) although they are still relevant for storing lots of data. SSDs on the other hand is what is usually used in modern home Desktops and Laptops they have a couple of advantages such as being a lot smaller than standard HDD and have a lot faster speeds in terms of read\/write scenarios. SSDs also do not have any moving parts as it's all flash memory so there is no need for any spinning platters or a arm\/needle to read the data off them it happens almost instantly which g"},{"type":"text","text":"ives you a lot faster boot up times and load times on games or demanding programs. There are also NVME SSDs which are still an SSD but even faster and smaller! And you will see a lot of laptops that will say M.2 NVME SSD which stands for non-volatile memory express these are very fast storage devices that take advantage of a computers PCIe lane for increased bandwidth."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Battery"}]},{"type":"paragraph","content":[{"type":"text","text":"The final component I\u2019ll mention here is the battery. The battery provides power to the laptop when it is not plugged into the wall. The battery supplies this extra energy as the product of a chemical reaction that happens inside. Over time, this reaction produces unintended by-products and the battery wears out. Thus, the battery is fundamentally a consumable part and will need to be replaced after a certain amount of time. Some manufacturers glue down their batteries which (do you see a trend?) makes them harder to replace. If you\u2019re feeling up for it, you can use some "},{"type":"text","text":"adhesive remover","marks":[{"type":"siteLink","attrs":{"kind":"guide","id":"116993","options":"","defaultText":null,"newWindow":false,"href":"\/Guide\/How+to+Use+iFixit+Adhesive+Remover\/116993"}}]},{"type":"text","text":" to remove this sticky manufacturing trick."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Technical Support Lines"}]},{"type":"bulletList","attrs":[],"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.dell.com\/support","target":false}}],"text":"Dell support"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/pcsupport.lenovo.com\/","target":false}}],"text":"Lenovo support"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.acer.com\/ac\/en\/US\/content\/support","target":false}}],"text":"Acer support"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/checkcoverage.apple.com\/","target":false}}],"text":"Apple warranty check"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/support.hp.com\/","target":false}}],"text":"HP support"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.asus.com\/us\/support\/warranty-status-inquiry\/","target":false}}],"text":"Asus warranty check"}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Additional Information"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/en.wikipedia.org\/wiki\/Laptop","target":false}}],"text":"Laptop on Wikipedia"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/en.wikipedia.org\/wiki\/Personal_computer","target":false}}],"text":"Personal computer on Wikipedia"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/computer.howstuffworks.com\/laptop.htm","target":false}}],"text":"How Laptops Work on HowStuffWorks"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"http:\/\/www.laptoprepair101.com\/laptop-dead-troubleshoot-the-problem\/","target":false}}],"text":"Troubleshoot a dead laptop on Laptop Repair 101"}]}]},"contents_rendered":"<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Background\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Background\" class=\"header\">Background<\/h2><\/div>\n\n<p>A laptop is a type of computer that is portable enough to be used while traveling. Most laptops share a similar <a href=\"https:\/\/en.wikipedia.org\/wiki\/Clamshell_design\">clamshell<\/a> form factor with the top lid of the laptop housing a display and the bottom section containing a keyboard and <a href=\"https:\/\/en.wikipedia.org\/wiki\/Touchpad\">trackpad<\/a>. The two sections are connected by a hinge and when you travel, you can fold the two halves together to protect the screen and keyboard.<\/p>\n\n<p>Manufacturers have also developed several other form factors for laptops that offer different features from the \u201ctraditional laptop\u201d described above. Generic laptops usually have a screen size of about 11 inches (28 cm) to 17 inches (43 cm). Smaller, lighter laptops are available, however, and are often referred to as <a href=\"https:\/\/en.wikipedia.org\/wiki\/Subnotebook\">''subnotebooks''<\/a> or <em>ultraportables<\/em>. While the hinges on most traditional laptops can only bend so far, some laptops\u2014called <em>convertibles<\/em>, <em>hybrids<\/em>, or <em>2-in-1s<\/em>\u2014can fold all the way around. These laptops usually have a touchscreen so you can use your fingers to control the device when the keyboard is flipped onto the back. Here\u2019s an informative hybrid laptop <a href=\"https:\/\/www.youtube.com\/watch?v=XpoqrinRwtg\">comparison video from The Verge<\/a>. <em>Detachable<\/em> laptops take this concept further by allowing a user to remove the keyboard entirely. Some notable early examples include the Surface Pro and Surface Book which you can see in this <a href=\"https:\/\/www.youtube.com\/watch?v=s3NC7AC6oSc\">demo from Fstoppers<\/a>.<\/p>\n\n<p>Laptops are distinct from <a href=\"https:\/\/en.wikipedia.org\/wiki\/Desktop_computer\">desktop computers<\/a> which generally stay in one place in a house or office. Compared to these larger machines, laptops generally use less power but provide less overall performance because they cannot deal with heat as well. While some laptops are upgradeable and repairable, desktop computers provide a simpler experience because parts are widely available and interchangeable.<\/p>\n\n<p>The <a href=\"https:\/\/www.ifixit.com\/Parts\/PC_Laptop\">most often replaced PC Laptop parts<\/a> include the battery, <a href=\"https:\/\/www.ifixit.com\/Parts\/PC_Laptop\/Screens\">screen<\/a>, <a href=\"https:\/\/www.ifixit.com\/Parts\/PC_Laptop\/Motherboards\">motherboard<\/a>, and <a href=\"https:\/\/www.ifixit.com\/Parts\/PC_Laptop\/Fans\">fans<\/a>.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Identification\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Identification\" class=\"header\">Identification<\/h2><\/div>\n\n<p>You can usually identify the manufacturer of a laptop by looking for their logo on the outside of the laptop, either on the back of the display, below the display, or on the bottom of the device. The name of the specific model is usually printed on the bottom of the laptop directly on the case or on an attached sticker. Failing this, you can often find the serial number\/service tag nearby. Search online for a \u201csupport\u201d or \u201ccheck warranty\u201d page for your specific manufacturer and enter the serial number for more information on your device.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Troubleshooting\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Troubleshooting\" class=\"header\">Troubleshooting<\/h2><\/div>\n\n<p>For an explanation on what each part of the computer does, you can see the section below titled &quot;How a Laptop Works.\u201d<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_The_Laptop_Will_Not_Turn_On\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h3 id=\"Section_The_Laptop_Will_Not_Turn_On\" class=\"header\">The Laptop Will Not Turn On<\/h3><\/div>\n\n<p>Sometimes the laptop is totally dead. Sometimes it\u2019s just a simple issue. Follow the steps below for some troubleshooting ideas. <a href=\"http:\/\/www.laptoprepair101.com\/laptop-dead-troubleshoot-the-problem\/\" rel=\"nofollow noopener noreferrer\">This page from Laptop Repair 101<\/a> has more tips.<\/p>\n\n<ol><li>The first issue to check for is the <strong><ins>battery<\/ins><\/strong>. Does the laptop work like normal if it is plugged into the wall with a reliable charger? If so, your laptop likely has a bad battery. You can find battery replacement guides here on iFixit or elsewhere if nobody has made one yet (perhaps you can <a href=\"\/Info\/Repair_Guide\">make your own guide<\/a>). Make sure the power adapter you\u2019re using <a href=\"https:\/\/web.archive.org\/web\/20210724015150\/https:\/\/laptopbatteryone.com\/how-choose-correct-adapter-for-laptop\/\" rel=\"nofollow noopener noreferrer\">works with your computer<\/a> and puts out enough watts to power your specific model. You don\u2019t want to be the person who goes into a store for a repair just to learn that you were using the wrong charger (I\u2019m speaking from personal experience here). Tip: give the laptop a bit of time after it is plugged in before you try turning it on.<\/li><li>Does the laptop have any <strong><ins>signs of life<\/ins><\/strong>? These include spinning fans, blinking lights, or beeps. These beeps or flashing lights often correspond to a specific issue which you can fix. For example, <a href=\"https:\/\/www.dell.com\/community\/Laptops-General-Read-Only\/My-Laptop-Makes-Beep-sound-when-I-press-power-button-and-it-wont\/td-p\/4073671\" rel=\"nofollow noopener noreferrer\">two beeps when a Dell laptop starts up<\/a> generally indicates an issue with the RAM.<\/li><li>Check for issues with the <strong><ins>screen<\/ins><\/strong>. It\u2019s pretty easy to think your laptop isn\u2019t working even if the issue is completely due to the screen. If the screen doesn\u2019t turn on, try shining a flashlight into the screen and look for any images. If you can see dim images, the backlight in your screen is dead and you will need to replace the display. This <a href=\"https:\/\/youtu.be\/y_mz3dgSCnk?t=136\" rel=\"nofollow noopener noreferrer\">video from Adrian Black<\/a> shows this same troubleshooting step for a TV screen. Also make sure you haven\u2019t just turned the brightness all the way down. Woops!<\/li><li>Can you get into the <strong><ins>BIOS<\/ins><\/strong>? The <a href=\"https:\/\/www.howtogeek.com\/179789\/htg-explains-what-is-bios-and-when-should-i-use-it\/\" rel=\"nofollow noopener noreferrer\">BIOS<\/a> is the basic firmware that runs when you first start your computer. You can sometimes enter the BIOS setup when the laptop starts by holding F2, F10, or the delete key on your keyboard when you press the power button. See <a href=\"https:\/\/www.tomshardware.com\/reviews\/bios-keys-to-access-your-firmware,5732.html\" rel=\"nofollow noopener noreferrer\">this article from Tom\u2019s Hardware<\/a> for a more comprehensive list of the keys used to enter the BIOS for each brand of laptop. If you can access the BIOS but can\u2019t get any further with a regular boot (a.k.a. an attempt to turn on the computer where you don\u2019t hold the BIOS key) your laptop probably works fine, but you have an issue with the operating system. Check these extra troubleshooting guides for <a href=\"https:\/\/neosmart.net\/wiki\/windows-wont-start\/\" rel=\"nofollow noopener noreferrer\">what to do when Windows doesn\u2019t start<\/a> (or <a href=\"https:\/\/www.howtogeek.com\/196740\/how-to-fix-an-ubuntu-system-when-it-wont-boot\" rel=\"nofollow noopener noreferrer\">Linux<\/a> if you have that installed).<\/li><\/ol>\n\n<p>If none of these steps work, you might need to replace the motherboard or take it to a repair shop that can work on the issue with the motherboard. If the laptop has a separate power input board that is attached to the motherboard with a cable, you could try replacing that part first. Sometimes the motherboard works fine but isn\u2019t receiving any power because of a bad power port.<\/p>\n\n<p>The general rule of thumb for troubleshooting is that you want to rule out all other issues before deciding to replace\/fix the motherboard because it is one of the more expensive components.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_The_Screen_Has_Dead_Pixels\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h3 id=\"Section_The_Screen_Has_Dead_Pixels\" class=\"header\">The Screen Has Dead Pixels<\/h3><\/div>\n\n<p><a href=\"https:\/\/en.wikipedia.org\/wiki\/Defective_pixel\">Dead pixels<\/a> on a laptop screen look like dots that don\u2019t change color no matter what they \u201cshould\u201d display. Usually they are stuck fully white, black, red, green, or blue. You can sometimes ignore these screen pimples (I\u2019ve got three on my display right now), but a large group can be super distracting. Use this <a href=\"http:\/\/lcdtech.info\/en\/tests\/dead.pixel.htm\" rel=\"nofollow noopener noreferrer\">dead-pixel checker webpage<\/a> to find a stuck pixel.<\/p>\n\n<p>This <a href=\"https:\/\/www.wikihow.com\/Fix-a-Stuck-Pixel-on-an-LCD-Monitor\" rel=\"nofollow noopener noreferrer\">WikiHow guide<\/a> provides some useful strategies for fixing a dead pixel, including flashing static on the screen via the <a href=\"https:\/\/www.jscreenfix.com\/\" rel=\"nofollow noopener noreferrer\">JScreenFix<\/a> website or applying slight pressure or heat to the stuck pixel area. If none of these fixes work, you can replace your display with some guides here on iFixit.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_The_Laptop_Overheats\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h3 id=\"Section_The_Laptop_Overheats\" class=\"header\">The Laptop Overheats<\/h3><\/div>\n\n<p>As explained in the \u201cHow a Laptop Works\u201d section below, a computer produces heat which it MUST vent out. If your computer is hot, it\u2019s not necessarily bad; the important statistic is the CPU temperature. If this reaches about 100 degrees Celsius, the computer will automatically shut off to protect itself. You can monitor the CPU temperature in Windows with a tool like <a href=\"https:\/\/www.techpowerup.com\/realtemp\/\" rel=\"nofollow noopener noreferrer\">RealTemp<\/a> or on linux with the terminal command \u201c<a href=\"https:\/\/itsfoss.com\/check-laptop-cpu-temperature-ubuntu\/\" rel=\"nofollow noopener noreferrer\">sensors<\/a>.\u201d<\/p>\n\n<p>The processor might be very hot if the heatsink or fan attached to it are clogged with dust. The best fix is to open up the computer and blow some compressed air into the fan to kick up the dust that builds up over years of use. You could also use a lint-free cloth or static-safe brush if you don\u2019t want to hurt the environment. <a href=\"https:\/\/www.ifixit.com\/News\/29870\/cut-your-dirty-canned-air-habit-with-these-three-alternatives\">This iFixit news article<\/a> explains some alternatives to compressed air (the \u201cair\u201d from a can of compressed air is really gaseous refrigerant chemicals which are pretty bad for the environment).<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_The_Battery_Dies_Quickly\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h3 id=\"Section_The_Battery_Dies_Quickly\" class=\"header\">The Battery Dies Quickly<\/h3><\/div>\n\n<p>You might need a new battery. See the replacement guides here on iFixit or elsewhere on the web for instructions on removing the battery in your laptop.<\/p>\n\n<p>Alternately, you might just be running intensive software on your laptop like a game, video editing suite, or a simulation program. These apps will eat through your battery like a teenager after a fast. You can check the current maximum capacity of your battery vs. it\u2019s original maximum capacity using the \u201cpowercfg\u201d command on Windows (<a href=\"https:\/\/www.pcmag.com\/how-to\/how-to-check-your-laptop-battery-health-in-windows-10\" rel=\"nofollow noopener noreferrer\">guide here<\/a>) or the \u201cacpi\u201d command on Linux (<a href=\"https:\/\/www.cyberciti.biz\/faq\/howto-check-health-of-laptop-battery\/\" rel=\"nofollow noopener noreferrer\">guide here<\/a>).<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_How_a_Laptop_Works\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_How_a_Laptop_Works\" class=\"header\">How a Laptop Works<\/h2><\/div>\n\n<p>Computers aren\u2019t magic, though the power they provide is pretty magical. If you already know the ins-and-outs of computer tech, you can skip this section, but for the rest of the people out there this information might be helpful for the troubleshooting and repair tips shown in the section above. Much of this information is explained further on <a href=\"https:\/\/computer.howstuffworks.com\/laptop.htm\" rel=\"nofollow noopener noreferrer\">HowStuffWorks<\/a>.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Screen\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h3 id=\"Section_Screen\" class=\"header\">Screen<\/h3><\/div>\n\n<p>Let\u2019s start on the outside of the laptop. The screen consists of an array of pixels which can each change their color individually. The resolution of the screen is measured as the number of pixels across the width and height of the display (e.g. 1920x1080 pixels). With some <a href=\"https:\/\/www.cnet.com\/how-to\/led-lcd-vs-oled\/\" rel=\"nofollow noopener noreferrer\">exceptions<\/a>, the pixels in a display do not emit any light; instead, they change the color of light emitted by a <a href=\"https:\/\/en.wikipedia.org\/wiki\/Backlight\">backlight<\/a> that sits behind the pixels. If either of these parts fails, they need to be exchanged in full.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_CPU\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h3 id=\"Section_CPU\" class=\"header\">CPU<\/h3><\/div>\n\n<p>On the inside of the laptop, the <a href=\"https:\/\/en.wikipedia.org\/wiki\/Central_processing_unit\">CPU<\/a> (sometimes just called the \u201cprocessor\u201d) works as the brain of the machine. It executes all the code that comprises the programs you use everyday. The CPU generates heat which needs to be dissipated somehow\u2014otherwise the computer overheats and shuts down. Lots of laptops have a heatsink to absorb heat from the CPU and a fan which blows cool air over this heatsink and moves warm air out the back\/side of the device. If you remove the heatsink, you MUST <a href=\"\/Guide\/How+to+Apply+Thermal+Paste\/744\">apply new thermal paste<\/a> to the CPU to allow for adequate heat transfer.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Motherboard\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h3 id=\"Section_Motherboard\" class=\"header\">Motherboard<\/h3><\/div>\n\n<p>While the CPU works as the brain of the laptop, the <a href=\"https:\/\/en.wikipedia.org\/wiki\/Motherboard\">motherboard<\/a> is the nervous system. The motherboard is the thin board that takes up most of the space in the computer and is generally the largest component. It is made from fiberglass with tiny copper lines embedded in it that criss-cross the surface. These lines, usually called \u201ctraces,\u201d allow the CPU to communicate directly with other pieces of the computer like the RAM and storage (see below). While some thick, older laptops have a socket for the CPU which allows it to be replaced, the two parts are often soldered together and cannot be replaced individually.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_RAM\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h3 id=\"Section_RAM\" class=\"header\">RAM<\/h3><\/div>\n\n<p>Before it is executed, the code used by the CPU is located in a temporary storage location called <a href=\"https:\/\/en.wikipedia.org\/wiki\/Random-access_memory\">RAM<\/a>. RAM components are either soldered directly to the motherboard (this makes repairers sad) or inserted into a slot on the motherboard (this makes repairers happy). In the second scenario, you can replace RAM that has gone bad or add more RAM to your computer; RAM soldered to the motherboard cannot be easily repaired except by a professional. <a href=\"https:\/\/www.quora.com\/Does-adding-more-RAM-make-your-computer-faster\" rel=\"nofollow noopener noreferrer\">This question on Quora<\/a> explains why adding extra RAM isn\u2019t always correlated to increased computer speed.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Storage\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h3 id=\"Section_Storage\" class=\"header\">Storage<\/h3><\/div>\n\n<p>Most of your programs will be stored on a HDD(Hard Disk Drive) or SSD(Solid State Drive) both of these storage devices are considered non-volatile meaning the data is stored whether the devices have power supplied to them or not. What makes the two different is a HDD is a mechanical drive and consists of moving parts, it has spinning metal platters and an arm\/need that reads the data off of these platters. They move at very high speeds, generally a lot thicker than SSDs and more prone to permanent physical damage (i.e. Drops, bumps, magnets, etc) although they are still relevant for storing lots of data. SSDs on the other hand is what is usually used in modern home Desktops and Laptops they have a couple of advantages such as being a lot smaller than standard HDD and have a lot faster speeds in terms of read\/write scenarios. SSDs also do not have any moving parts as it's all flash memory so there is no need for any spinning platters or a arm\/needle to read the data off them it happens almost instantly which gives you a lot faster boot up times and load times on games or demanding programs. There are also NVME SSDs which are still an SSD but even faster and smaller! And you will see a lot of laptops that will say M.2 NVME SSD which stands for non-volatile memory express these are very fast storage devices that take advantage of a computers PCIe lane for increased bandwidth.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Battery\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h3 id=\"Section_Battery\" class=\"header\">Battery<\/h3><\/div>\n\n<p>The final component I\u2019ll mention here is the battery. The battery provides power to the laptop when it is not plugged into the wall. The battery supplies this extra energy as the product of a chemical reaction that happens inside. Over time, this reaction produces unintended by-products and the battery wears out. Thus, the battery is fundamentally a consumable part and will need to be replaced after a certain amount of time. Some manufacturers glue down their batteries which (do you see a trend?) makes them harder to replace. If you\u2019re feeling up for it, you can use some <a href=\"\/Guide\/How+to+Use+iFixit+Adhesive+Remover\/116993\">adhesive remover<\/a> to remove this sticky manufacturing trick.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Technical_Support_Lines\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Technical_Support_Lines\" class=\"header\">Technical Support Lines<\/h2><\/div>\n\n<ul><li><a href=\"https:\/\/www.dell.com\/support\" rel=\"nofollow noopener noreferrer\">Dell support<\/a><\/li><li><a href=\"https:\/\/pcsupport.lenovo.com\/\" rel=\"nofollow noopener noreferrer\">Lenovo support<\/a><\/li><li><a href=\"https:\/\/www.acer.com\/ac\/en\/US\/content\/support\" rel=\"nofollow noopener noreferrer\">Acer support<\/a><\/li><li><a href=\"https:\/\/checkcoverage.apple.com\/\" rel=\"nofollow noopener noreferrer\">Apple warranty check<\/a><\/li><li><a href=\"https:\/\/support.hp.com\/\" rel=\"nofollow noopener noreferrer\">HP support<\/a><\/li><li><a href=\"https:\/\/www.asus.com\/us\/support\/warranty-status-inquiry\/\" rel=\"nofollow noopener noreferrer\">Asus warranty check<\/a><\/li><\/ul>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Additional_Information\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Additional_Information\" class=\"header\">Additional Information<\/h2><\/div>\n\n<p><a href=\"https:\/\/en.wikipedia.org\/wiki\/Laptop\">Laptop on Wikipedia<\/a><\/p>\n\n<p><a href=\"https:\/\/en.wikipedia.org\/wiki\/Personal_computer\">Personal computer on Wikipedia<\/a><\/p>\n\n<p><a href=\"https:\/\/computer.howstuffworks.com\/laptop.htm\" rel=\"nofollow noopener noreferrer\">How Laptops Work on HowStuffWorks<\/a><\/p>\n\n<p><a href=\"http:\/\/www.laptoprepair101.com\/laptop-dead-troubleshoot-the-problem\/\" rel=\"nofollow noopener noreferrer\">Troubleshoot a dead laptop on Laptop Repair 101<\/a><\/p>","linked_wikis":[{"wikiid":331,"namespace":"INFO","title":"Repair Guide"}],"can_edit":true,"available_langids":["en","de","es","fr","it","jp","ko","nl","pt","ru","tr","zh"],"ancestors":[{"dataType":"wiki","wikiid":1407,"langid":"en","title":"PC","display_title":"PC","namespace":"CATEGORY","summary":"Find solutions to your computer repair questions.","url":"https:\/\/www.ifixit.com\/Device\/PC","text":"Find solutions to your computer repair questions.","image":{"id":3076896,"guid":"BCU4AgbFicGvFcZA","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.large","huge":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.huge","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.full"},"modified_date":1793853082,"author":225663},{"dataType":"wiki","wikiid":11000,"langid":"en","title":"Root","display_title":"Root","namespace":"CATEGORY","summary":"","url":"https:\/\/www.ifixit.com\/Device\/Root","text":"Repair guides, manuals, and troubleshooting help for Root. Get everything you need to repair your Root 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