{"wikiid":479220,"langid":"en","namespace":"CATEGORY","title":"MDM Software","revisionid":962983,"contents_raw":"== Background ==\n\nTypically, an MDM is a combination of on-device applications, device policies, and a backend infrastructure that is implemented into an organization's I.T infrastructure to simplify the management of these devices. For most organizations, their I.T department will often need to be responsible for a wide range of devices for a wide range of end users. An MDM is implemented to help streamline the management process for both devices and end-user accounts in a way that is both consistent and scalable.\n\nWhile the core functionality of an MDM includes the ability to manage devices and their end-users, MDMs also help with the following tasks...\n\n* End user devices are consistently configured to the organization's standards.\n* Devices are receiving the latest security updates\/settings\n* Deploying and updating applications that are necessary to the end-users (Typically over the air)\n* Monitoring the performance of equipment\n* Monitoring the physical location of equipment\n* Diagnostics of equipment that are in a remote location\n* Ensuring that users are using the equipment appropriately\n\n== Specifications ==\n\n=== Open Mobile Alliance (OMA) ===\n\nOpen Mobile Alliance is an open standard-based provisioning method. This means that the specifications are openly available for anyone to implement, and is available for a wide range of devices.\n\n=== Smart Messages ===\n\nSmart Messages are a text message-based provisioning protocol\n\n=== OMA Client Provisioning ===\n\nOMA Client Provisioning is a Binary text message-based service settings provisioning protocol.\n\n=== Nokia-Ericsson OTA ===\n\nMuch like OMA Client Provisioning, Nokia-Ericsson OTA is a Binary Text message-based service settings provisioning protocol targeted specifically for Nokia mobile phones.\n\n== Over-the-Air Programming ==\n\nThe key foundation of today's MDM services is Over-the-Air Programming. This gives an organization the ability to remotely configure either one single device or a batch of devices from a single user interface. These device configurations can include application updates, OS updates, remotely locking or wiping the device, or remotely troubleshooting a device or multiple devices.\n\n== Additional Information ==\n\n* [link|https:\/\/en.wikipedia.org\/wiki\/Mobile_device_management|MDM Wiki Article]","contents_json":{"type":"doc","content":[{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Background"}]},{"type":"paragraph","content":[{"type":"text","text":"Typically, an MDM is a combination of on-device applications, device policies, and a backend infrastructure that is implemented into an organization's I.T infrastructure to simplify the management of these devices. For most organizations, their I.T department will often need to be responsible for a wide range of devices for a wide range of end users. An MDM is implemented to help streamline the management process for both devices and end-user accounts in a way that is both consistent and scalable."}]},{"type":"paragraph","content":[{"type":"text","text":"While the core functionality of an MDM includes the ability to manage devices and their end-users, MDMs also help with the following tasks..."}]},{"type":"bulletList","attrs":[],"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"End user devices are consistently configured to the organization's standards."}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Devices are receiving the latest security updates\/settings"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Deploying and updating applications that are necessary to the end-users (Typically over the air)"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Monitoring the performance of equipment"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Monitoring the physical location of equipment"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Diagnostics of equipment that are in a remote location"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Ensuring that users are using the equipment appropriately"}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Specifications"}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Open Mobile Alliance (OMA)"}]},{"type":"paragraph","content":[{"type":"text","text":"Open Mobile Alliance is an open standard-based provisioning method. This means that the specifications are openly available for anyone to implement, and is available for a wide range of devices."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Smart Messages"}]},{"type":"paragraph","content":[{"type":"text","text":"Smart Messages are a text message-based provisioning protocol"}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"OMA Client Provisioning"}]},{"type":"paragraph","content":[{"type":"text","text":"OMA Client Provisioning is a Binary text message-based service settings provisioning protocol."}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Nokia-Ericsson OTA"}]},{"type":"paragraph","content":[{"type":"text","text":"Much like OMA Client Provisioning, Nokia-Ericsson OTA is a Binary Text message-based service settings provisioning protocol targeted specifically for Nokia mobile phones."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Over-the-Air Programming"}]},{"type":"paragraph","content":[{"type":"text","text":"The key foundation of today's MDM services is Over-the-Air Programming. This gives an organization the ability to remotely configure either one single device or a batch of devices from a single user interface. These device configurations can include application updates, OS updates, remotely locking or wiping the device, or remotely troubleshooting a device or multiple devices."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Additional Information"}]},{"type":"bulletList","attrs":[],"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/en.wikipedia.org\/wiki\/Mobile_device_management","target":false}}],"text":"MDM Wiki Article"}]}]}]}]},"contents_rendered":"
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Background<\/h2><\/div>\n\n

Typically, an MDM is a combination of on-device applications, device policies, and a backend infrastructure that is implemented into an organization's I.T infrastructure to simplify the management of these devices. For most organizations, their I.T department will often need to be responsible for a wide range of devices for a wide range of end users. An MDM is implemented to help streamline the management process for both devices and end-user accounts in a way that is both consistent and scalable.<\/p>\n\n

While the core functionality of an MDM includes the ability to manage devices and their end-users, MDMs also help with the following tasks...<\/p>\n\n