{"wikiid":637800,"langid":"en","namespace":"CATEGORY","title":"Logitech 960 USB Computer Headset","revisionid":2644581,"contents_raw":"== Background ==\n\nThe Logitech 960 USB Headset is a plug-and-play USB-A headset designed for PC and Mac with enhanced digital audio and a noise-canceling microphone for clearer conversations. It is constructed from durable materials suitable for daily business use and frequent commuting. Key features include a 240 cm cable for freedom of movement, simple inline call controls, and compatibility with common VoIP and conferencing apps. The headset is targeted at office users, webinars, and remote calls.\n\n== Identification ==\n\nThe Logitech 960 USB Computer Headset can be identified by the model number (M\/N A00091). The model label is on the cable or near the USB-A connector. This label lists the model (M\/N), part (P\/N), and serial (S\/N) numbers.\n\n== Specifications ==\n\n* ***Form Factor***: Over-ear wired USB headset\n* ***Connector***: USB-A (plug-and-play)\n* ***Cable Length***: 240 cm\n* ***Microphone***: Noise-canceling microphone (filters background activity)\n* ***Audio***: Enhanced digital audio via USB interface\n* ***Compatibility***: PC and Mac\n* ***Model \/ SKU***: 981-000836 (960-usb-pc-mac-headset)\n* ***Color***: Black\n* ***Intended Use***: Business calls, Skype, webinars, VoIP\n* ***In the Box***: 960 USB Headset\n\n== Troubleshooting ==\n\nCommon repair-relevant faults include no audio or mic not recognized (often caused by USB port\/driver issues), intermittent sound from cable damage, and worn ear pads. Diagnose by testing the headset on another computer\/USB port, inspecting the cable and strain relief for visible damage, checking OS sound\/device settings, and replacing the cable or soldering broken wire joints if necessary.\n\nFor additional troubleshooting help, visit: https:\/\/support.logi.com\n\n== Additional Information ==\n\n=== Warranty Info ===\n\nRefer to Logitech support for region-specific limited hardware warranty details and warranty claims.\n\n* [link|https:\/\/www.logitech.com\/en-us\/products\/headsets\/960-usb-pc-mac-headset|https:\/\/www.logitech.com\/en-us\/products\/headsets\/960-usb-pc-mac-headset]\n* [link|https:\/\/support.logi.com\/hc\/en-us\/articles\/31771233248023-FAQ-H391-USB-C-Computer-Headset|https:\/\/support.logi.com\/hc\/en-us\/articles\/31771233248023-FAQ-H391-USB-C-Computer-Headset]\n\n[document|1539130|Logitech PC Headset 960 USB Setup Guide]","contents_json":{"type":"doc","content":[{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Background"}]},{"type":"paragraph","content":[{"type":"text","text":"The Logitech 960 USB Headset is a plug-and-play USB-A headset designed for PC and Mac with enhanced digital audio and a noise-canceling microphone for clearer conversations. It is constructed from durable materials suitable for daily business use and frequent commuting. Key features include a 240 cm cable for freedom of movement, simple inline call controls, and compatibility with common VoIP and conferencing apps. The headset is targeted at office users, webinars, and remote calls."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Identification"}]},{"type":"paragraph","content":[{"type":"text","text":"The Logitech 960 USB Computer Headset can be identified by the model number (M\/N A00091). The model label is on the cable or near the USB-A connector. This label lists the model (M\/N), part (P\/N), and serial (S\/N) numbers."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Specifications"}]},{"type":"bulletList","attrs":[],"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Form Factor","marks":[{"type":"bold"}]},{"type":"text","text":": Over-ear wired USB headset"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Connector","marks":[{"type":"bold"}]},{"type":"text","text":": USB-A (plug-and-play)"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Cable Length","marks":[{"type":"bold"}]},{"type":"text","text":": 240 cm"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Microphone","marks":[{"type":"bold"}]},{"type":"text","text":": Noise-canceling microphone (filters background activity)"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Audio","marks":[{"type":"bold"}]},{"type":"text","text":": Enhanced digital audio via USB interface"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Compatibility","marks":[{"type":"bold"}]},{"type":"text","text":": PC and Mac"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Model \/ SKU","marks":[{"type":"bold"}]},{"type":"text","text":": 981-000836 (960-usb-pc-mac-headset)"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Color","marks":[{"type":"bold"}]},{"type":"text","text":": Black"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"Intended Use","marks":[{"type":"bold"}]},{"type":"text","text":": Business calls, Skype, webinars, VoIP"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","text":"In the Box","marks":[{"type":"bold"}]},{"type":"text","text":": 960 USB Headset"}]}]}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Troubleshooting"}]},{"type":"paragraph","content":[{"type":"text","text":"Common repair-relevant faults include no audio or mic not recognized (often caused by USB port\/driver issues), intermittent sound from cable damage, and worn ear pads. Diagnose by testing the headset on another computer\/USB port, inspecting the cable and strain relief for visible damage, checking OS sound\/device settings, and replacing the cable or soldering broken wire joints if necessary."}]},{"type":"paragraph","content":[{"type":"text","text":"For additional troubleshooting help, visit: "},{"type":"text","text":"https:\/\/support.logi.com"}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Additional Information"}]},{"type":"heading","attrs":{"level":3},"content":[{"type":"text","text":"Warranty Info"}]},{"type":"paragraph","content":[{"type":"text","text":"Refer to Logitech support for region-specific limited hardware warranty details and warranty claims."}]},{"type":"bulletList","attrs":[],"content":[{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.logitech.com\/en-us\/products\/headsets\/960-usb-pc-mac-headset","target":false}}],"text":"https:\/\/www.logitech.com\/en-us\/products\/headsets\/960-usb-pc-mac-headset"}]}]},{"type":"listItem","content":[{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/support.logi.com\/hc\/en-us\/articles\/31771233248023-FAQ-H391-USB-C-Computer-Headset","target":false}}],"text":"https:\/\/support.logi.com\/hc\/en-us\/articles\/31771233248023-FAQ-H391-USB-C-Computer-Headset"}]}]}]},{"type":"paragraph","content":[{"type":"text","text":"Logitech PC Headset 960 USB Setup Guide","marks":[{"type":"siteLink","attrs":{"kind":"document","id":"1539130","options":"","defaultText":null,"newWindow":false,"href":"\/Document\/TJn1bZCmGTYTvIEf\/Logitech-PC-Headset-960-USB-Setup-Guide.pdf"}}]}]}]},"contents_rendered":"
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Background<\/h2><\/div>\n\n

The Logitech 960 USB Headset is a plug-and-play USB-A headset designed for PC and Mac with enhanced digital audio and a noise-canceling microphone for clearer conversations. It is constructed from durable materials suitable for daily business use and frequent commuting. Key features include a 240 cm cable for freedom of movement, simple inline call controls, and compatibility with common VoIP and conferencing apps. The headset is targeted at office users, webinars, and remote calls.<\/p>\n\n

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Identification<\/h2><\/div>\n\n

The Logitech 960 USB Computer Headset can be identified by the model number (M\/N A00091). The model label is on the cable or near the USB-A connector. This label lists the model (M\/N), part (P\/N), and serial (S\/N) numbers.<\/p>\n\n

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Specifications<\/h2><\/div>\n\n