{"wikiid":508849,"langid":"en","namespace":"CATEGORY","title":"Hotpoint Washing Machine","revisionid":1152069,"contents_raw":"== Background and Identification ==\n\nHotpoint is an American appliance brand that has been producing a wide range of household appliances since 1911. They initially produced an electric iron that was popular in American households of the time. In 1918 they expanded production to include electric ranges, and by the 1920s, they had further expanded their catalog to include refrigerators and washing machines.\n\nIn the 1950s, Hotpoint introduced one of the first automatic washing machines, which had a top-loading design and featured a spin cycle to help dry clothes, which was a significant design improvement over current models of the time which required manual operation. By the 1960s they had also introduced a line of front-loading washing machines, which improved efficiency while using less water and detergent than their top-loading cousins. They also had an improved capacity that allowed consumers to do more washing with fewer loads.\n\nHotpoint continued to introduce new features, such as multiple wash cycle options, automatic temperature control, digital controls, and advanced sensors that could detect the size and weight of the load and adjust the wash cycle accordingly. Hotpoint as also introduced washing machines with features such as steam cleaning and smart technology.\n\n***Common Models:***\n\nHTW240ASKWS[br]\nHTX24EASKWS[br]\nGTW335ASNWW\n\n== Identification ==\n\nLikely located in one of the following locations:\n\n***Top:*** Under lid, near the right hinge.[br]\nExterior, on the back of the control panel.[br]\nExterior, bottom left corner.[br]\nExterior back, near the water inlets.[br]\n[br]\n***Front:*** Inside door panel, on the wash compartment face.[br]\nExterior right side, lower front corner.\n\n== Additional Information ==\n\n***Hotpoint Customer Support Line:*** 1-800-626-2005","contents_json":{"type":"doc","content":[{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Background and Identification"}]},{"type":"paragraph","content":[{"type":"text","text":"Hotpoint is an American appliance brand that has been producing a wide range of household appliances since 1911. They initially produced an electric iron that was popular in American households of the time. In 1918 they expanded production to include electric ranges, and by the 1920s, they had further expanded their catalog to include refrigerators and washing machines."}]},{"type":"paragraph","content":[{"type":"text","text":"In the 1950s, Hotpoint introduced one of the first automatic washing machines, which had a top-loading design and featured a spin cycle to help dry clothes, which was a significant design improvement over current models of the time which required manual operation. By the 1960s they had also introduced a line of front-loading washing machines, which improved efficiency while using less water and detergent than their top-loading cousins. They also had an improved capacity that allowed consumers to do more washing with fewer loads."}]},{"type":"paragraph","content":[{"type":"text","text":"Hotpoint continued to introduce new features, such as multiple wash cycle options, automatic temperature control, digital controls, and advanced sensors that could detect the size and weight of the load and adjust the wash cycle accordingly. Hotpoint as also introduced washing machines with features such as steam cleaning and smart technology."}]},{"type":"paragraph","content":[{"type":"text","text":"Common Models:","marks":[{"type":"bold"}]}]},{"type":"paragraph","content":[{"type":"text","text":"HTW240ASKWS"},{"type":"customHardBreak"},{"type":"text","text":"HTX24EASKWS"},{"type":"customHardBreak"},{"type":"text","text":"GTW335ASNWW"}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Identification"}]},{"type":"paragraph","content":[{"type":"text","text":"Likely located in one of the following locations:"}]},{"type":"paragraph","content":[{"type":"text","text":"Top:","marks":[{"type":"bold"}]},{"type":"text","text":" Under lid, near the right hinge."},{"type":"customHardBreak"},{"type":"text","text":"Exterior, on the back of the control panel."},{"type":"customHardBreak"},{"type":"text","text":"Exterior, bottom left corner."},{"type":"customHardBreak"},{"type":"text","text":"Exterior back, near the water inlets."},{"type":"customHardBreak"},{"type":"customHardBreak"},{"type":"text","text":"Front:","marks":[{"type":"bold"}]},{"type":"text","text":" Inside door panel, on the wash compartment face."},{"type":"customHardBreak"},{"type":"text","text":"Exterior right side, lower front corner."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Additional Information"}]},{"type":"paragraph","content":[{"type":"text","text":"Hotpoint Customer Support Line:","marks":[{"type":"bold"}]},{"type":"text","text":" 1-800-626-2005"}]}]},"contents_rendered":"<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Background_and_Identification\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Background_and_Identification\" class=\"header\">Background and Identification<\/h2><\/div>\n\n<p>Hotpoint is an American appliance brand that has been producing a wide range of household appliances since 1911. They initially produced an electric iron that was popular in American households of the time. In 1918 they expanded production to include electric ranges, and by the 1920s, they had further expanded their catalog to include refrigerators and washing machines.<\/p>\n\n<p>In the 1950s, Hotpoint introduced one of the first automatic washing machines, which had a top-loading design and featured a spin cycle to help dry clothes, which was a significant design improvement over current models of the time which required manual operation. By the 1960s they had also introduced a line of front-loading washing machines, which improved efficiency while using less water and detergent than their top-loading cousins. They also had an improved capacity that allowed consumers to do more washing with fewer loads.<\/p>\n\n<p>Hotpoint continued to introduce new features, such as multiple wash cycle options, automatic temperature control, digital controls, and advanced sensors that could detect the size and weight of the load and adjust the wash cycle accordingly. Hotpoint as also introduced washing machines with features such as steam cleaning and smart technology.<\/p>\n\n<p><strong>Common Models:<\/strong><\/p>\n\n<p>HTW240ASKWS<br \/>HTX24EASKWS<br \/>GTW335ASNWW<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Identification\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Identification\" class=\"header\">Identification<\/h2><\/div>\n\n<p>Likely located in one of the following locations:<\/p>\n\n<p><strong>Top:<\/strong> Under lid, near the right hinge.<br \/>Exterior, on the back of the control panel.<br \/>Exterior, bottom left corner.<br \/>Exterior back, near the water inlets.<br \/><br \/><strong>Front:<\/strong> Inside door panel, on the wash compartment face.<br \/>Exterior right side, lower front corner.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Additional_Information\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Additional_Information\" class=\"header\">Additional Information<\/h2><\/div>\n\n<p><strong>Hotpoint Customer Support Line:<\/strong> 1-800-626-2005<\/p>","linked_wikis":[],"can_edit":true,"available_langids":["en","de","es","fr","it","jp","ko","nl","pt","ru","tr","zh"],"ancestors":[{"dataType":"wiki","wikiid":14934,"langid":"en","title":"Washing Machine","display_title":"Washing Machine","namespace":"CATEGORY","summary":"A collection of guides and support to help with washer repair.","url":"https:\/\/www.ifixit.com\/Device\/Washing_Machine","text":"A collection of guides and support to help with washer repair.","image":{"id":3083153,"guid":"nbwwS2aduk3ASypS","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/nbwwS2aduk3ASypS.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/nbwwS2aduk3ASypS.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/nbwwS2aduk3ASypS.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/nbwwS2aduk3ASypS.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/nbwwS2aduk3ASypS.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/nbwwS2aduk3ASypS.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/nbwwS2aduk3ASypS.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/nbwwS2aduk3ASypS.large","huge":"https:\/\/guide-images.cdn.ifixit.com\/igi\/nbwwS2aduk3ASypS.huge","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/nbwwS2aduk3ASypS.full"},"modified_date":1792692540,"author":18},{"dataType":"wiki","wikiid":1383,"langid":"en","title":"Appliance","display_title":"Appliance","namespace":"CATEGORY","summary":"Comprehensive disassembly and installation guides for home appliances.","url":"https:\/\/www.ifixit.com\/Device\/Appliance","text":"Comprehensive disassembly and installation guides for home appliances.","image":{"id":3076640,"guid":"yuk1YxQANOYorSCI","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/yuk1YxQANOYorSCI.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/yuk1YxQANOYorSCI.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/yuk1YxQANOYorSCI.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/yuk1YxQANOYorSCI.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/yuk1YxQANOYorSCI.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/yuk1YxQANOYorSCI.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/yuk1YxQANOYorSCI.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/yuk1YxQANOYorSCI.large","huge":"https:\/\/guide-images.cdn.ifixit.com\/igi\/yuk1YxQANOYorSCI.huge","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/yuk1YxQANOYorSCI.full"},"modified_date":1794304563,"author":225663},{"dataType":"wiki","wikiid":11000,"langid":"en","title":"Root","display_title":"Root","namespace":"CATEGORY","summary":"","url":"https:\/\/www.ifixit.com\/Device\/Root","text":"Repair guides, manuals, and troubleshooting help for Root. 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We can walk through the causes of a leaking washer.","image":{"id":2806336,"guid":"34yfUIIU3bIy1OSQ","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/34yfUIIU3bIy1OSQ.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/34yfUIIU3bIy1OSQ.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/34yfUIIU3bIy1OSQ.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/34yfUIIU3bIy1OSQ.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/34yfUIIU3bIy1OSQ.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/34yfUIIU3bIy1OSQ.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/34yfUIIU3bIy1OSQ.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/34yfUIIU3bIy1OSQ.large","huge":"https:\/\/guide-images.cdn.ifixit.com\/igi\/34yfUIIU3bIy1OSQ.huge","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/34yfUIIU3bIy1OSQ.full"},"modified_date":1743011368,"author":4152395},{"dataType":"wiki","wikiid":483069,"langid":"en","title":"Locked Washing Machine","display_title":"Washing Machine Door Is Locked","namespace":"WIKI","summary":"Your Washing Machine door is locked and your clothes are stranded inside.  This page is meant to help you find a way in, and find out what went wrong. Then we will look at some solutions, once we know what went wrong.  Don't despair, you can repair! Most of the issues are centered around failures in the door locking mechanism which is a straightforward fix. Some issues are encountered with defective control parts;  in a few cases, these can be caused by the latch failing as well.","url":"https:\/\/www.ifixit.com\/Troubleshooting\/Washing_Machine\/Locked+Washing+Machine\/483069","text":"Your Washing Machine door is locked and your clothes are stranded inside.  This page is meant to help you find a way in, and find out what went wrong. Then we will look at some solutions, once we know what went wrong.  Don't despair, you can repair! Most of the issues are centered around failures in the door locking mechanism which is a straightforward fix. Some issues are encountered with defective control parts;  in a few cases, these can be caused by the latch failing as well.","image":{"id":2775415,"guid":"uWXsYLfm33CtkWML","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.large","huge":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.huge","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.full"},"modified_date":1721172236,"author":4152395}],"solutions_url":"https:\/\/www.ifixit.com\/Answers\/Device\/Hotpoint_Washing_Machine","parts":{"url":"https:\/\/www.ifixit.com\/Parts\/Hotpoint_Washing_Machine","categories":[]},"tools":[{"title":"Detailing Brush","target_url":"https:\/\/www.ifixit.com\/products\/detailing-brush","image_url":"https:\/\/cart-products.cdn.ifixit.com\/cart-products\/rqgTAXvEhfnTDjLH.mini","itemcode":"IF145-062-1"},{"title":"Narwhal 6-in-1 Driver","target_url":"https:\/\/www.ifixit.com\/products\/narwhal-driver-standard","image_url":"https:\/\/cart-products.cdn.ifixit.com\/cart-products\/TYxXAEakvLjTuLxZ.mini","itemcode":"IF145-552-1"},{"title":"Plastic Cards","target_url":"https:\/\/www.ifixit.com\/products\/plastic-cards","image_url":"https:\/\/cart-products.cdn.ifixit.com\/cart-products\/q4GNqIoRUGiNDmOK.mini","itemcode":"IF145-101-1"},{"title":"iFixit Safety Glasses","target_url":"https:\/\/www.ifixit.com\/products\/ifixit-safety-glasses?variant=41031395147879","image_url":"https:\/\/cart-products.cdn.ifixit.com\/cart-products\/Rb1cHgrFiTJPqN1o.mini","itemcode":"IF145-556-1"},{"title":"Cut-Resistant ESD Gloves","target_url":"https:\/\/www.ifixit.com\/products\/cut-resistant-esd-gloves","image_url":"https:\/\/cart-products.cdn.ifixit.com\/cart-products\/avKVVPmNtpKoapoQ.mini","itemcode":"IF145-481-5"}],"repairability_score":null,"category_info":[],"source_revisionid":null,"diagrams":[],"info":[{"name":"Device Category","value":"Appliance","inheritedFrom":"Appliance"},{"name":"condition_battery_cycle_count","value":"off","inheritedFrom":"Appliance"},{"name":"condition_battery_health_percent","value":"off","inheritedFrom":"Appliance"},{"name":"condition_brake_pad_thickness_mm","value":"off","inheritedFrom":"Appliance"},{"name":"condition_controller_runtime_hours","value":"off","inheritedFrom":"Appliance"},{"name":"condition_coolant_ph","value":"off","inheritedFrom":"Appliance"},{"name":"condition_filter_pressure_drop","value":"off","inheritedFrom":"Appliance"},{"name":"condition_oil_life","value":"off","inheritedFrom":"Appliance"},{"name":"condition_oil_life_percent","value":"off","inheritedFrom":"Appliance"},{"name":"condition_tire_tread_depth_mm","value":"off","inheritedFrom":"Appliance"},{"name":"condition_water_hardness","value":"on","inheritedFrom":"Appliance"},{"name":"condition_belt_wear","value":"on","inheritedFrom":"Washing Machine"},{"name":"condition_filter_life_percent","value":"off","inheritedFrom":"Washing Machine"}],"maintenance_schedule":{"schedules":[],"notSuggested":[],"inheritedFrom":null,"langid":"en"}}