{"wikiid":13428,"langid":"en","namespace":"CATEGORY","title":"HP Mini 311","revisionid":1269638,"contents_raw":"== Background ==\n\nThe HP Mini 311 was first available on April 9, 2007. At a fair price, this laptop offers greater resolution then a lot of other netbooks and offers nVidia ION graphics. While this netbook still wasn't anything to write home about, the nVidia ION graphics allowed for smooth HD video playback, something Intel GMA based models had problems with until much later Atom CPUs and chipsets were released. The ION chipset can handle light gaming as well, although it will struggle with highly demanding games.\n\nWith 6 hours of battery life, this portable laptop is great for on the go. The netbook shipped with Windows 7, and uses a 1.6 GHz Intel Atom N270 or N280 processor with 2GB of RAM. These were also shipped with 160GB SATA hard drives. This netbook uses an 11\u201d 1366x768 LCD, which was very uncommon for the time compared to the \u201ccommon\u201d 10.1\u201d 1024x768 or 11\u201d 1280x720 panels used in other netbooks. In addition to the better screen, graphics and memory support, there was an option to order this with a WWAN card (311-1037nr)which was not a common sight on netbooks other than a handful of other models. However, these usually came from carriers rather then HP or retailers.\n\nThis is also one of the few netbooks that can take more than 2GB of RAM with an Intel Atom N Series processor. This netbook supports 3GB of RAM, with 1GB of soldered RAM and a 2GB RAM module.\n\n== Identification ==\n\nThe HP Mini 311 laptop can be identified by the model number \"311-1037NR\" printed on the label located on the bottom of the device. If the label has been removed, you can find the model number beneath the battery. For additional help with identifying your device, visit the [link|https:\/\/support.hp.com\/us-en\/document\/ish_2039298-1862169-16|HP Support page|new_window=true].\n\n== Additional Information ==\n\n[link|https:\/\/www.amazon.com\/HP-311-1037NR-11-6-Inch-Broadband-Wireless\/dp\/B002TX719E\/ref=sr_1_6?s=electronics&ie=UTF8&qid=1506459711&sr=1-6&keywords=HP+Mini+311|HP Mini 311-1037NR on Amazon]\n\n[link|http:\/\/h10025.www1.hp.com\/ewfrf\/wc\/product?product=4051838&cc=ca&dlc=en&lc=en&jumpid=reg_r1002_usen_c-001_title_r0015|HP Mini 311 1037NR Manufactures Webpage]\n\n[link|http:\/\/en.wikipedia.org\/wiki\/HP_Mini_311|Wiki:HP Mini 311]\n\n[link|http:\/\/www.cnet.com\/laptops\/hp-mini-311\/4505-3121_7-33772608.html?tag=mncol%3blst%3b1\/|CNET:HP Mini 311 Review]","contents_json":{"type":"doc","content":[{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Background"}]},{"type":"paragraph","content":[{"type":"text","text":"The HP Mini 311 was first available on April 9, 2007. At a fair price, this laptop offers greater resolution then a lot of other netbooks and offers nVidia ION graphics. While this netbook still wasn't anything to write home about, the nVidia ION graphics allowed for smooth HD video playback, something Intel GMA based models had problems with until much later Atom CPUs and chipsets were released. The ION chipset can handle light gaming as well, although it will struggle with highly demanding games."}]},{"type":"paragraph","content":[{"type":"text","text":"With 6 hours of battery life, this portable laptop is great for on the go. The netbook shipped with Windows 7, and uses a 1.6 GHz Intel Atom N270 or N280 processor with 2GB of RAM. These were also shipped with 160GB SATA hard drives. This netbook uses an 11\u201d 1366x768 LCD, which was very uncommon for the time compared to the \u201ccommon\u201d 10.1\u201d 1024x768 or 11\u201d 1280x720 panels used in other netbooks. In addition to the better screen, graphics and memory support, there was an option to order this with a WWAN card (311-1037nr)which was not a common sight on netbooks other than a handful of other models. However, these usually came from carriers rather then HP or retailers."}]},{"type":"paragraph","content":[{"type":"text","text":"This is also one of the few netbooks that can take more than 2GB of RAM with an Intel Atom N Series processor. This netbook supports 3GB of RAM, with 1GB of soldered RAM and a 2GB RAM module."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Identification"}]},{"type":"paragraph","content":[{"type":"text","text":"The HP Mini 311 laptop can be identified by the model number \"311-1037NR\" printed on the label located on the bottom of the device. If the label has been removed, you can find the model number beneath the battery. For additional help with identifying your device, visit the "},{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/support.hp.com\/us-en\/document\/ish_2039298-1862169-16","target":"_blank"}}],"text":"HP Support page"},{"type":"text","text":"."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Additional Information"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.amazon.com\/HP-311-1037NR-11-6-Inch-Broadband-Wireless\/dp\/B002TX719E\/ref=sr_1_6?s=electronics&ie=UTF8&qid=1506459711&sr=1-6&keywords=HP+Mini+311","target":false}}],"text":"HP Mini 311-1037NR on Amazon"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"http:\/\/h10025.www1.hp.com\/ewfrf\/wc\/product?product=4051838&cc=ca&dlc=en&lc=en&jumpid=reg_r1002_usen_c-001_title_r0015","target":false}}],"text":"HP Mini 311 1037NR Manufactures Webpage"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"http:\/\/en.wikipedia.org\/wiki\/HP_Mini_311","target":false}}],"text":"Wiki:HP Mini 311"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"http:\/\/www.cnet.com\/laptops\/hp-mini-311\/4505-3121_7-33772608.html?tag=mncol%3blst%3b1\/","target":false}}],"text":"CNET:HP Mini 311 Review"}]}]},"contents_rendered":"<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Background\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Background\" class=\"header\">Background<\/h2><\/div>\n\n<p>The HP Mini 311 was first available on April 9, 2007. At a fair price, this laptop offers greater resolution then a lot of other netbooks and offers nVidia ION graphics. While this netbook still wasn't anything to write home about, the nVidia ION graphics allowed for smooth HD video playback, something Intel GMA based models had problems with until much later Atom CPUs and chipsets were released. The ION chipset can handle light gaming as well, although it will struggle with highly demanding games.<\/p>\n\n<p>With 6 hours of battery life, this portable laptop is great for on the go. The netbook shipped with Windows 7, and uses a 1.6 GHz Intel Atom N270 or N280 processor with 2GB of RAM. These were also shipped with 160GB SATA hard drives. This netbook uses an 11\u201d 1366x768 LCD, which was very uncommon for the time compared to the \u201ccommon\u201d 10.1\u201d 1024x768 or 11\u201d 1280x720 panels used in other netbooks. In addition to the better screen, graphics and memory support, there was an option to order this with a WWAN card (311-1037nr)which was not a common sight on netbooks other than a handful of other models. However, these usually came from carriers rather then HP or retailers.<\/p>\n\n<p>This is also one of the few netbooks that can take more than 2GB of RAM with an Intel Atom N Series processor. This netbook supports 3GB of RAM, with 1GB of soldered RAM and a 2GB RAM module.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Identification\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Identification\" class=\"header\">Identification<\/h2><\/div>\n\n<p>The HP Mini 311 laptop can be identified by the model number &quot;311-1037NR&quot; printed on the label located on the bottom of the device. If the label has been removed, you can find the model number beneath the battery. For additional help with identifying your device, visit the <a href=\"https:\/\/support.hp.com\/us-en\/document\/ish_2039298-1862169-16\" rel=\"nofollow noopener noreferrer\" target=\"_blank\">HP Support page<\/a>.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Additional_Information\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Additional_Information\" class=\"header\">Additional Information<\/h2><\/div>\n\n<p><a href=\"https:\/\/www.amazon.com\/HP-311-1037NR-11-6-Inch-Broadband-Wireless\/dp\/B002TX719E\/ref=sr_1_6?s=electronics&amp;ie=UTF8&amp;qid=1506459711&amp;sr=1-6&amp;keywords=HP%2BMini%2B311&amp;tag=ifixitam-20\" rel=\"nofollow noopener noreferrer\">HP Mini 311-1037NR on Amazon<\/a><\/p>\n\n<p><a href=\"http:\/\/h10025.www1.hp.com\/ewfrf\/wc\/product?product=4051838&amp;cc=ca&amp;dlc=en&amp;lc=en&amp;jumpid=reg_r1002_usen_c-001_title_r0015\" rel=\"nofollow noopener noreferrer\">HP Mini 311 1037NR Manufactures Webpage<\/a><\/p>\n\n<p><a href=\"http:\/\/en.wikipedia.org\/wiki\/HP_Mini_311\">Wiki:HP Mini 311<\/a><\/p>\n\n<p><a href=\"http:\/\/www.cnet.com\/laptops\/hp-mini-311\/4505-3121_7-33772608.html?tag=mncol%3blst%3b1\/\" rel=\"nofollow noopener noreferrer\">CNET:HP Mini 311 Review<\/a><\/p>","linked_wikis":[],"can_edit":true,"available_langids":["en","de","es","fr","it","jp","ko","nl","pt","ru","tr","zh"],"ancestors":[{"dataType":"wiki","wikiid":4333,"langid":"en","title":"HP Netbook","display_title":"HP Netbook \"Mini\"","namespace":"CATEGORY","summary":"Repair manuals for HP's \"Mini\" series of small form factor netbook computers.","url":"https:\/\/www.ifixit.com\/Device\/HP_Netbook","text":"Repair manuals for HP's \"Mini\" series of small form factor netbook computers.","image":{"id":379291,"guid":"XbCZ6srXDqpY3T3v","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/XbCZ6srXDqpY3T3v.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/XbCZ6srXDqpY3T3v.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/XbCZ6srXDqpY3T3v.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/XbCZ6srXDqpY3T3v.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/XbCZ6srXDqpY3T3v.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/XbCZ6srXDqpY3T3v.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/XbCZ6srXDqpY3T3v.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/XbCZ6srXDqpY3T3v.large","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/XbCZ6srXDqpY3T3v.full"},"modified_date":1792526920,"author":18},{"dataType":"wiki","wikiid":1409,"langid":"en","title":"PC Netbook","display_title":"Netbook Series Laptop","namespace":"CATEGORY","summary":"Netbooks need repair too, though they aren't very common these days. Keep yours going with our Netbook repair guides.","url":"https:\/\/www.ifixit.com\/Device\/PC_Netbook","text":"Netbooks need repair too, though they aren't very common these days. Keep yours going with our Netbook repair guides.","image":{"id":251073,"guid":"i5eSk5HtZjXSHDLE","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/i5eSk5HtZjXSHDLE.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/i5eSk5HtZjXSHDLE.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/i5eSk5HtZjXSHDLE.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/i5eSk5HtZjXSHDLE.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/i5eSk5HtZjXSHDLE.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/i5eSk5HtZjXSHDLE.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/i5eSk5HtZjXSHDLE.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/i5eSk5HtZjXSHDLE.large","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/i5eSk5HtZjXSHDLE.full"},"modified_date":1704824754,"author":225663},{"dataType":"wiki","wikiid":1405,"langid":"en","title":"PC Laptop","display_title":"PC Laptop","namespace":"CATEGORY","summary":"Repair guides and disassembly information for PC laptops of all shapes, sizes, and colors.","url":"https:\/\/www.ifixit.com\/Device\/PC_Laptop","text":"Repair guides and disassembly information for PC laptops of all shapes, sizes, and colors.","image":{"id":3076900,"guid":"kLo4L3BhR6DsVKGR","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.large","huge":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.huge","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.full"},"modified_date":1794100577,"author":225663},{"dataType":"wiki","wikiid":1407,"langid":"en","title":"PC","display_title":"PC","namespace":"CATEGORY","summary":"Find solutions to your computer repair questions.","url":"https:\/\/www.ifixit.com\/Device\/PC","text":"Find solutions to your computer repair questions.","image":{"id":3076896,"guid":"BCU4AgbFicGvFcZA","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.large","huge":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.huge","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.full"},"modified_date":1793853082,"author":225663},{"dataType":"wiki","wikiid":11000,"langid":"en","title":"Root","display_title":"Root","namespace":"CATEGORY","summary":"","url":"https:\/\/www.ifixit.com\/Device\/Root","text":"Repair guides, manuals, and troubleshooting help for Root. Get everything you need to repair your Root yourself.","image":{"id":243440,"guid":"bhofAWyrmGwRFlak","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.large","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.full"},"modified_date":1705097689,"author":1}],"created_date":1360034988,"modified_date":1723049485,"is_troubleshooting":false,"authors":[{"userid":578844,"percent":25,"username":"Alfredo 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