{"wikiid":103590,"langid":"en","namespace":"CATEGORY","title":"Gateway MS2370","revisionid":1175992,"contents_raw":"== Background ==\n\nSome of the key features of this laptop are the AMD E1 processor clocked at 1.40GHz, the 500GB hard drive, the 4GB of RAM, 15.6 inch screen, and the grey and black color scheme. This laptop was part of the discontinued Gateway MS series of laptops which was released in 2013.\n\nThere are no known manufacturer recalls of this product at the time of writing. The example problems listed in the troubleshooting page are some of the most common problems found with this model of laptop.\n\n== Identification ==\n\nMost of Gateway\u2019s laptops look extremely similar to one another but the best way to tell the difference between them is their specs, the way the top is attached, and the keyboard layout. If you are really unsure on which model your computer is check the bottom side of your laptop and read the model number and match it up with the guide listed here or another source that matches the model number.\n\n== Additional Information ==\n\n[link|http:\/\/www.gateway.com\/worldwide\/|Gateway MS2370 Manufacturer page]\n\n[link|https:\/\/www.cnet.com\/products\/gateway-ne52204u-45004g50dnsk-15-6-a4-5000-4-gb-ram-500-gb-hdd\/specs\/|CNET Review]\n\n[link|https:\/\/www.amazon.com\/Gateway-NE52204u-15-6-Inch-A4-5000-Processor\/dp\/B00CPZL9C6|Amazon Page]\n\n[link|https:\/\/en.wikipedia.org\/wiki\/Gateway,_Inc|Wikipedia: Gateway Inc.]","contents_json":{"type":"doc","content":[{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Background"}]},{"type":"paragraph","content":[{"type":"text","text":"Some of the key features of this laptop are the AMD E1 processor clocked at 1.40GHz, the 500GB hard drive, the 4GB of RAM, 15.6 inch screen, and the grey and black color scheme. This laptop was part of the discontinued Gateway MS series of laptops which was released in 2013."}]},{"type":"paragraph","content":[{"type":"text","text":"There are no known manufacturer recalls of this product at the time of writing. The example problems listed in the troubleshooting page are some of the most common problems found with this model of laptop."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Identification"}]},{"type":"paragraph","content":[{"type":"text","text":"Most of Gateway\u2019s laptops look extremely similar to one another but the best way to tell the difference between them is their specs, the way the top is attached, and the keyboard layout. If you are really unsure on which model your computer is check the bottom side of your laptop and read the model number and match it up with the guide listed here or another source that matches the model number."}]},{"type":"heading","attrs":{"level":2},"content":[{"type":"text","text":"Additional Information"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"http:\/\/www.gateway.com\/worldwide\/","target":false}}],"text":"Gateway MS2370 Manufacturer page"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.cnet.com\/products\/gateway-ne52204u-45004g50dnsk-15-6-a4-5000-4-gb-ram-500-gb-hdd\/specs\/","target":false}}],"text":"CNET Review"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/www.amazon.com\/Gateway-NE52204u-15-6-Inch-A4-5000-Processor\/dp\/B00CPZL9C6","target":false}}],"text":"Amazon Page"}]},{"type":"paragraph","content":[{"type":"text","marks":[{"type":"link","attrs":{"href":"https:\/\/en.wikipedia.org\/wiki\/Gateway,_Inc","target":false}}],"text":"Wikipedia: Gateway Inc."}]}]},"contents_rendered":"<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Background\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Background\" class=\"header\">Background<\/h2><\/div>\n\n<p>Some of the key features of this laptop are the AMD E1 processor clocked at 1.40GHz, the 500GB hard drive, the 4GB of RAM, 15.6 inch screen, and the grey and black color scheme. This laptop was part of the discontinued Gateway MS series of laptops which was released in 2013.<\/p>\n\n<p>There are no known manufacturer recalls of this product at the time of writing. The example problems listed in the troubleshooting page are some of the most common problems found with this model of laptop.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Identification\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Identification\" class=\"header\">Identification<\/h2><\/div>\n\n<p>Most of Gateway\u2019s laptops look extremely similar to one another but the best way to tell the difference between them is their specs, the way the top is attached, and the keyboard layout. If you are really unsure on which model your computer is check the bottom side of your laptop and read the model number and match it up with the guide listed here or another source that matches the model number.<\/p>\n\n<div class=\"clearer\"><\/div><div class=\"headerContainer\"><a class=\"selfLink\" href=\"#Section_Additional_Information\" title=\"Link to this section\" aria-hidden=\"true\" tabindex=\"-1\"><span    class=\"fa-svg-icon\"><svg width=\"16\" height=\"16\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 576 512\" overflow=\"visible\"><!--! Font Awesome Pro 7.3.1 by @fontawesome - https:\/\/fontawesome.com License - https:\/\/fontawesome.com\/license (Commercial License) Copyright 2026 Fonticons, Inc. --><path d=\"M427.5 88c-21.4 0-42.2 6.9-59.3 19.4-11.4-11.7-24.4-22.1-38.4-30.7 27-23.6 61.7-36.7 97.7-36.7 82 0 148.5 66.5 148.5 148.5 0 39.4-15.6 77.1-43.5 105l-79.1 79.1c-27.8 27.8-65.6 43.5-105 43.5-82 0-148.5-66.5-148.5-148.5 0-17.9 3.2-35.5 9.4-51.9 4.6-12.4 18.5-18.7 30.9-14.1S259 220 254.4 232.4c-4.2 11.1-6.4 23-6.4 35.2 0 55.5 45 100.5 100.5 100.5 26.6 0 52.2-10.6 71-29.4l79.1-79.1C517.4 240.6 528 215.1 528 188.5 528 133 483 88 427.5 88zm-200 56c-26.6 0-52.2 10.6-71 29.4L77.4 252.5c-18.8 18.8-29.4 44.4-29.4 71 0 55.5 45 100.5 100.5 100.5 21.4 0 42.2-6.9 59.3-19.4 11.4 11.8 24.4 22.1 38.4 30.7-27 23.6-61.7 36.7-97.7 36.7-82 0-148.5-66.5-148.5-148.5 0-39.4 15.6-77.1 43.5-105l79.1-79.1c27.8-27.8 65.6-43.5 105-43.5 82 0 148.5 66.5 148.5 148.5 0 17.9-3.2 35.5-9.4 51.9-4.6 12.4-18.5 18.7-30.9 14.1S317 292 321.6 279.6c4.2-11.1 6.4-23 6.4-35.1 0-55.5-45-100.5-100.5-100.5z\"\/><\/svg><\/span><\/a><h2 id=\"Section_Additional_Information\" class=\"header\">Additional Information<\/h2><\/div>\n\n<p><a href=\"http:\/\/www.gateway.com\/worldwide\/\" rel=\"nofollow noopener noreferrer\">Gateway MS2370 Manufacturer page<\/a><\/p>\n\n<p><a href=\"https:\/\/www.cnet.com\/products\/gateway-ne52204u-45004g50dnsk-15-6-a4-5000-4-gb-ram-500-gb-hdd\/specs\/\" rel=\"nofollow noopener noreferrer\">CNET Review<\/a><\/p>\n\n<p><a href=\"https:\/\/www.amazon.com\/Gateway-NE52204u-15-6-Inch-A4-5000-Processor\/dp\/B00CPZL9C6?tag=ifixitam-20\" rel=\"nofollow noopener noreferrer\">Amazon Page<\/a><\/p>\n\n<p><a href=\"https:\/\/en.wikipedia.org\/wiki\/Gateway,_Inc\">Wikipedia: Gateway Inc.<\/a><\/p>","linked_wikis":[],"can_edit":true,"available_langids":["en","de","es","fr","it","jp","ko","nl","pt","ru","tr","zh"],"ancestors":[{"dataType":"wiki","wikiid":4120,"langid":"en","title":"Gateway Laptop","display_title":"Gateway Laptop","namespace":"CATEGORY","summary":"Gateway makes quality notebooks, laptops, and netbooks. 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Owned by Acer Group.","image":{"id":316201,"guid":"RfaSAer2MGgymBQh","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/RfaSAer2MGgymBQh.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/RfaSAer2MGgymBQh.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/RfaSAer2MGgymBQh.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/RfaSAer2MGgymBQh.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/RfaSAer2MGgymBQh.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/RfaSAer2MGgymBQh.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/RfaSAer2MGgymBQh.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/RfaSAer2MGgymBQh.large","huge":"https:\/\/guide-images.cdn.ifixit.com\/igi\/RfaSAer2MGgymBQh.huge","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/RfaSAer2MGgymBQh.full"},"modified_date":1704821252,"author":182322},{"dataType":"wiki","wikiid":1405,"langid":"en","title":"PC Laptop","display_title":"PC Laptop","namespace":"CATEGORY","summary":"Repair guides and disassembly information for PC laptops of all shapes, sizes, and colors.","url":"https:\/\/www.ifixit.com\/Device\/PC_Laptop","text":"Repair guides and disassembly information for PC laptops of all shapes, sizes, and colors.","image":{"id":3076900,"guid":"kLo4L3BhR6DsVKGR","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.large","huge":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.huge","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/kLo4L3BhR6DsVKGR.full"},"modified_date":1794100577,"author":225663},{"dataType":"wiki","wikiid":1407,"langid":"en","title":"PC","display_title":"PC","namespace":"CATEGORY","summary":"Find solutions to your computer repair questions.","url":"https:\/\/www.ifixit.com\/Device\/PC","text":"Find solutions to your computer repair questions.","image":{"id":3076896,"guid":"BCU4AgbFicGvFcZA","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.large","huge":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.huge","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCU4AgbFicGvFcZA.full"},"modified_date":1793853082,"author":225663},{"dataType":"wiki","wikiid":11000,"langid":"en","title":"Root","display_title":"Root","namespace":"CATEGORY","summary":"","url":"https:\/\/www.ifixit.com\/Device\/Root","text":"Repair guides, manuals, and troubleshooting help for Root. Get everything you need to repair your Root yourself.","image":{"id":243440,"guid":"bhofAWyrmGwRFlak","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.large","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/bhofAWyrmGwRFlak.full"},"modified_date":1705097689,"author":1}],"created_date":1510080063,"modified_date":1704919169,"is_troubleshooting":false,"authors":[{"userid":2205234,"percent":63.64,"username":"Mathieu Bolduc-Clayton","avatar_url":"https:\/\/assets.cdn.ifixit.com\/static\/images\/avatars\/User\/ifixit\/avatar-2.thumbnail","profile_url":"https:\/\/www.ifixit.com\/User\/2205234\/Mathieu+Bolduc-Clayton"},{"userid":2205238,"percent":9.09,"username":"Jillian Sykora","avatar_url":"https:\/\/assets.cdn.ifixit.com\/static\/images\/avatars\/User\/ifixit\/avatar-3.thumbnail","profile_url":"https:\/\/www.ifixit.com\/User\/2205238\/Jillian+Sykora"},{"userid":1883877,"percent":9.09,"username":"Blake Klein","avatar_url":"https:\/\/guide-images.cdn.ifixit.com\/igi\/ntOejnrJZacb466n.thumbnail","profile_url":"https:\/\/www.ifixit.com\/User\/1883877\/Blake+Klein"},{"userid":1,"percent":9.09,"username":"iRobot","avatar_url":"https:\/\/guide-images.cdn.ifixit.com\/igi\/AjiayMD6LWqf5FAL.thumbnail","profile_url":"https:\/\/www.ifixit.com\/User\/1\/iRobot"},{"userid":1020837,"percent":9.09,"username":"Kristen Gismondi","avatar_url":"https:\/\/guide-images.cdn.ifixit.com\/igi\/BCARRlVWyqbrI13Z.thumbnail","profile_url":"https:\/\/www.ifixit.com\/User\/1020837\/Kristen+Gismondi"}],"tags":[],"unreviewed_machine_translation":false,"flags":[],"image":{"id":1241980,"guid":"aNipHUeQryXHOYLQ","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/aNipHUeQryXHOYLQ.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/aNipHUeQryXHOYLQ.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/aNipHUeQryXHOYLQ.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/aNipHUeQryXHOYLQ.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/aNipHUeQryXHOYLQ.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/aNipHUeQryXHOYLQ.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/aNipHUeQryXHOYLQ.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/aNipHUeQryXHOYLQ.large","huge":"https:\/\/guide-images.cdn.ifixit.com\/igi\/aNipHUeQryXHOYLQ.huge","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/aNipHUeQryXHOYLQ.full"},"documents":[],"author":2205234,"display_title":"Gateway MS2370","page_title":"Gateway MS2370 Repair","description":"The Gateway MS2370 is a laptop with a screen size of 15.6 inches, released in 2013. 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