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This page is meant to help you find a way in, and find out what went wrong. Then we will look at some solutions, once we know what went wrong.  Don't despair, you can repair! Most of the issues are centered around failures in the door locking mechanism which is a straightforward fix. Some issues are encountered with defective control parts;  in a few cases, these can be caused by the latch failing as well.","url":"https:\/\/www.ifixit.com\/Troubleshooting\/Washing_Machine\/Locked+Washing+Machine\/483069","text":"Your Washing Machine door is locked and your clothes are stranded inside.  This page is meant to help you find a way in, and find out what went wrong. Then we will look at some solutions, once we know what went wrong.  Don't despair, you can repair! Most of the issues are centered around failures in the door locking mechanism which is a straightforward fix. Some issues are encountered with defective control parts;  in a few cases, these can be caused by the latch failing as well.","image":{"id":2775415,"guid":"uWXsYLfm33CtkWML","mini":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.mini","thumbnail":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.thumbnail","140x105":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.140x105","200x150":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.200x150","standard":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.standard","440x330":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.440x330","medium":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.medium","large":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.large","huge":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.huge","original":"https:\/\/guide-images.cdn.ifixit.com\/igi\/uWXsYLfm33CtkWML.full"},"modified_date":1721172236,"author":4152395}],"solutions_url":"https:\/\/www.ifixit.com\/Answers\/Device\/Candy_Washing_Machine","parts":{"url":"https:\/\/www.ifixit.com\/Parts\/Candy_Washing_Machine","categories":[]},"tools":[{"title":"Detailing Brush","target_url":"https:\/\/www.ifixit.com\/products\/detailing-brush","image_url":"https:\/\/cart-products.cdn.ifixit.com\/cart-products\/rqgTAXvEhfnTDjLH.mini","itemcode":"IF145-062-1"}],"repairability_score":null,"category_info":[],"source_revisionid":null,"diagrams":[],"info":[{"name":"Device Category","value":"Appliance","inheritedFrom":"Appliance"},{"name":"condition_battery_cycle_count","value":"off","inheritedFrom":"Appliance"},{"name":"condition_battery_health_percent","value":"off","inheritedFrom":"Appliance"},{"name":"condition_brake_pad_thickness_mm","value":"off","inheritedFrom":"Appliance"},{"name":"condition_controller_runtime_hours","value":"off","inheritedFrom":"Appliance"},{"name":"condition_coolant_ph","value":"off","inheritedFrom":"Appliance"},{"name":"condition_filter_pressure_drop","value":"off","inheritedFrom":"Appliance"},{"name":"condition_oil_life","value":"off","inheritedFrom":"Appliance"},{"name":"condition_oil_life_percent","value":"off","inheritedFrom":"Appliance"},{"name":"condition_tire_tread_depth_mm","value":"off","inheritedFrom":"Appliance"},{"name":"condition_water_hardness","value":"on","inheritedFrom":"Appliance"},{"name":"condition_belt_wear","value":"on","inheritedFrom":"Washing Machine"},{"name":"condition_filter_life_percent","value":"off","inheritedFrom":"Washing Machine"}],"maintenance_schedule":{"schedules":[{"wiki_maintenance_scheduleid":2019,"task":"Clean drain pump filter","status":"active","guideid":218161,"parts":null,"triggers":[{"trigger_type":"time","metric":"elapsed_time","unit":"months","first_interval":null,"repeat_interval":3,"comparator":null,"threshold":null}],"inheritedFrom":null,"switchedBy":null,"repeatedBy":null,"rationale":null,"inheritedOn":null},{"wiki_maintenance_scheduleid":2020,"task":"Clean detergent drawer","status":"active","guideid":218146,"parts":null,"triggers":[{"trigger_type":"time","metric":"elapsed_time","unit":"months","first_interval":null,"repeat_interval":2,"comparator":null,"threshold":null}],"inheritedFrom":null,"switchedBy":null,"repeatedBy":null,"rationale":null,"inheritedOn":null},{"wiki_maintenance_scheduleid":2021,"task":"Clean door seal gasket","status":"active","guideid":218157,"parts":null,"triggers":[{"trigger_type":"time","metric":"elapsed_time","unit":"months","first_interval":null,"repeat_interval":1,"comparator":null,"threshold":null}],"inheritedFrom":null,"switchedBy":null,"repeatedBy":null,"rationale":null,"inheritedOn":null}],"notSuggested":[],"inheritedFrom":null,"langid":"en"}}