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- Will Not Power On
- Won’t Play Music In AUX Mode
- Doesn't Charge
- Volume Too Low
- Won't Connect to Bluetooth
The device will not turn on at all, or will not turn on a short time after it is removed from the charger.
If the device will not turn on, the battery may be dead. Simply plug in a micro USB into the micro USB port on the back of the device and into a power supply (e.g. A laptop, wall charger, etc.) The battery takes about 4-6 hours to charge completely.
While charging the device, the red charging light should come on. If light does not come on, see Device Not Charging . After charging for 4-6 hours, unplug the device. Turn the device on by sliding the power switch all the way to the right. A red power indicator should light. If the device powers down in less than 30 minutes, the battery is losing charge. Replace the battery.
While charging the device, the red charging light should come on. If when you switch the device on the red power indicator light does not turn on, the device’s power switch may be defective. Replace the power switch.
If the iHome still will not power on, there may be a problem with the motherboard. Replace the motherboard.
The device will turn on, but will not play music in the AUX mode, or the quality of music is poor.
When attempting to play music in AUX mode, ensure that the switch is positioned in its right-most setting. If the iHome’s power switch is set to the middle position, it will attempt to connect to a bluetooth device.
If the iHome is set to AUX mode, and will still not play music, test the AUX cable by attempting to use it with another device. If the AUX cable does not work with the other device, replace the AUX cable.
If the AUX cable is not the issue, ensure the aux cable is properly connected to the iHome. Make sure that there is no dirt, lint, or debris in the AUX port. If you have done all of this and the iHome still won’t play music in AUX mode, the AUX port may be bad. Replace the AUX port.
The blue charging light does not turn on, the device does not accept a charge.
If the charging light does not come on, first try using the Micro USB cable to charge another device. If the other device does not charge either, replace the Micro USB cable.
If the second device you try charging using the Micro USB cable does in fact charge, The Micro USB port on the iHome may be broken. Replace the Micro USB port.
Either the iHome’s volume is too low or there is no volume at all.
If you are playing music over bluetooth and the volume on the iHome is very low or inaudible, first check that the volume is not set to a low value on your device or on the iHome. If it is not, disconnect your device from the iHome. Delete any connection settings related to the iHome on the device. Reconnect your device.
If you are playing music over AUX and the volume on the iHome is very low or inaudible, first check that the volume is not set to a low value on your device or on the iHome. If it is not, try using your AUX cable on another device. If there is a similar issue, replace the AUX cable.
If you are playing music over AUX and the volume on the iHome is very low or inaudible, first check that the volume is not set to a low value on your device or on the iHome. If it is not, try wiggling the AUX cable in the port. If you can momentarily hear the music at normal volume, the AUX port may be damaged. Replace the AUX port.
If the iHome volume is still inaudible, the main circuit board within the iHome may have been damaged. Replace the motherboard.
The iHome iBT16 will not pair with a Bluetooth enabled music player
When attempting to play music over Bluetooth, if the switch is not set to the middle position on your iHome, move the switch to the middle position. There should be an audible tone when the device enters Bluetooth mode.
Ensure your device is within 30 ft of the iHome. Large distances can cause issues with connections via Bluetooth.
After your iHome has been in Bluetooth mode for 1 minute, the indicator light should repeatedly switch from blue to red indicating that the iHome is ready to pair. If it does not, your iHome may still be paired with another device. Make sure to disconnect any other devices from the iHome before trying again.
If after these steps you're still having difficulty with Connecting to your iHome over Bluetooth, the Bluetooth antenna may be malfunctioning. The antenna on the iHome is integrated into the motherboard of the device. Replace the motherboard of the device.