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Wahl Professional Designer Troubleshooting

Jammed blades ¶ 

"The blades on the shaver will not move."

Something caught in blade ¶ 

Look inside the blades while they’re turned off. If there is something in the blades that prevents it from moving, remove the obstruction. Clean regularly and oil to prevent build up.

Blades are bent ¶ 

Closely inspect the shaver while it is turned off, if you notice that one of the blades are bent refer to our blade replacement guide and proceed as advised.

Blades cut too short ¶ 

"The Wahl Professional Designer cuts hair shorter than expected or wanted."

Check blade adjustment lever ¶ 

If the shaver is cutting hair too short, check the blade adjustment lever to see if it is in the desired position for the length of hair desired. If it is not, move it to the desired position.

Shaver not working ¶ 

“The device is not turning on.”

Check power cord ¶ 

If the device is not turning on check to see if the plug is secured into an electrical socket with enough voltage to power the device. If it is not proceed to do so.

Dead battery ¶ 

If the device is not turning on, the battery inside the device may be dead. Refer to the battery replacement guide and follow the instructions.

Shaver will not turn off ¶ 

“Shaver continuously runs while switch is in off position”

Worn on/off switch ¶ 

If the device is not turning off while in the off position, replace the on/off switch. Replacing the switch may help eliminate this issue.

Attachment stuck on shaver ¶ 

“There is an issue removing shaver attachment”

Rust present ¶ 

There is a possibility that your shaver may accumulate rust over a period of time. Follow proper rust removal instructions to resolve this issue. Store the Wahl shaver in a dry area and clean them regularly to prevent rust.

Improper installation of attachment ¶ 

Make sure that the attachment is placed on the Wahl shaver correctly. Attempting to use the shaver while the attachment is improperly installed can cause the attachment to get stuck. Remove attachment with proper tools.


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