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Toshiba Portege R700-S1312 Troubleshooting

Released November 2010 by Toshiba with a Microsoft Windows 7 Professional operating system. Model Number: R700-S1312

The fan is excessively loud.

Your laptop fan may be working harder than normal due to excessive amounts of dust trapping heat in the fan area. To remove the dust, use a can of compressed air to blow out the dust through the fan vents. Ideally you want to blow the compressed air directly into the fan after removing the fan cover. Simply blowing into the fan vents via mouth will not remove the dust.

The fan may be working harder than normal due to overheating. Replacing the thermal paste between the CPU and its heat sink will help lower the overall temperature of the laptop. First, make sure to completely remove any remaining thermal paste. Next, apply a small bead of thermal paste as an excessive amount can spread to other components and cause damage within the device.

Laptop will not show any signs of turning on.

First, make sure your laptop’s battery is inserted properly. Next, ensure that the battery is working properly by plugging in your laptop and checking the battery icon below the touchpad for a light. If the battery icon does not light up your battery will need to be replaced.

Ensure that your laptop battery charger is functioning properly by first looking to see if there are any tears or exposed wires in the charging cable. If there are no apparent external problems with the cable, it is good to test another charger to determine if the problem lies with the charger or the computer.

To check the charging port on your laptop device, first make sure that when plugging your charger into your device that it is secure and not loose or wobbly. If the charger is not secure, this means that the charging port is loose and needs to be replaced.

The laptop’s touchpad is not registering your movements.

First, make sure you did not turn off the touchpad by accidentally pushing the touchpad on/off button located right above the touchpad and below the spacebar. If after turning the touchpad on with the on/off button it still does not work, try plugging in an external mouse to access the touchpad settings to turn the touchpad on using the touchpad’s software.

Check if your touchpad’s sensitivity is set too low or too high by navigating to your operating system’s touchpad settings. If it is too low, there will be a delay in your cursor’s response time, and if it is too high, your cursor will move too fast along your screen. Adjust accordingly.

The keys on the keyboard are not responding.

If your keys are stuck, there could be something under the key. Gently pry the affected key out, clean out the exposed area, and then reinsert the key. When reinserting the key, there should be a loud click that ensures the key is properly in place.

If any keys are not working properly, you will need to do a full keyboard replacement. First, make sure that the problem is not a stuck key, but a malfunctioning one.

The device is stuck in a boot loop.

Check to see if your laptop’s hard drive is properly secured in the device. You will have to remove parts of the laptop’s back cover in order to access the hard drive. Ensure that there are no loose or missing screws. If your device is missing its hard drive, you will need to replace it.

If your device does have a hard drive and it is fastened properly, you will need your operating system (OS) installation disk to completely reinstall your computer’s OS software. These disks are usually provided with the laptop’s original purchase. If you have lost or discarded your disk, you will have to purchase a new one.


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