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Sony Vaio PCG-61112L Troubleshooting
This troubleshooting page will help you solve problems with the Sony Vaio PCG-61112L.
- Black Pixel Screen
- Audio is Distorted
- Webcam Will Not Turn On
- Laptop Runs Slowly
- Laptop Will Not Fully Boot Up
Black Pixel Screen ¶
The screen is displaying black spots or pixel points.
Dirt Inside the Screen ¶
If there are tiny black, blue, red, white, or green pixel points on the screen, be sure to clean off the entire screen surface with a soft dry cloth to rid the debris.
Laptop Powering Up ¶
Keep in mind that the pixels appearance is normal for all LED displays while starting or in an all-white or black screen. Be sure that this is not happening during normal functioning. If the pixel points are still there, it is then best to replace the entire LED screen. You can find our guide here on how to replace the screen.
Cracked Screen ¶
If you have recently dropped your laptop and cracked the screen, black pixels may appear where the crack has occurred. In this case, the best option would be to replace the screen altogether.
Audio is Distorted ¶
You are not able to hear sound through the laptop.
Volume is Muted ¶
Make sure your device is not on mute. At the bottom right of the screen, click on the volume button. Click on the mute button to ensure the sound is on and not on mute. If the problem is not involved with the sound through the laptop, the problem may lie in the speakers themselves. Our replacement guide found here can help show you how to extract them.
Defective Driver ¶
The audio driver may be the cause of no sound. In this case, go to Control Panel on the laptop and find the Sound Control. You will need to uninstall the driver and restart the system. The sound should be functioning properly after the restart. If the problem is not resolved, you may need to upgrade your BIOS.
Webcam Will Not Turn On ¶
The screen remains black when trying to open webcam.
Defective Driver ¶
The webcam may not work due to updating the driver. This could lead to a change in the system which would make the camera not work. You will need to uninstall the update and restart the laptop.
Poor Connection ¶
Your laptop could have a faulty connection between the motherboard and camera. It is possible that the wire connecting the two is damaged, so the motherboard or the connecting wire may need to be replaced.
Cracked Webcam Surface ¶
If you have recently cracked the external surface of your webcam, it is best to replace the camera. You can find our guide here to replace the webcam.
Laptop Runs Slowly ¶
Laptop will not respond or open new applications.
Small Memory Space ¶
The RAM or memory may be too small to work with applications open at the same time. You may need to be sure to close unused applications to be able to function without a problem.
Old or Worn Out RAM ¶
Your laptop may be an older model that may need a new RAM to be able to hold memory. In this case, you may need to upgrade your RAM. Click here for a guide on how to replace the RAM.
Laptop Will Not Fully Boot Up ¶
Laptop will not fully load when turned on.
CPU is Overloaded ¶
The CPU is handling a lot of calculations and tasks. It cannot update the screen in the rate as fast as the normal operation. If that is the case, just wait for few minutes until the laptop to finish the current task.
Overloaded RAM ¶
The laptop could be running slowly because there is insufficient RAM. To check how much memory is being used, open the task manager by pressing Crtl+Shift+Esc and navigate to the performance tab. Look under the Memory graph and see if a high percentage of memory is being used. If so, it may be useful to upgrade the amount of RAM in the laptop.
Faulty Hard Drive ¶
The hard drive may prevent the laptop from booting up. To resolve this issue, get a Windows DVD for the version that you have. Please note that the specific version does not matter, only that it is for Windows XP, Vista, 7, or 8. Boot to the DVD, and choose “Repair your computer,” then click next. On this screen, pick “Startup Repair” and let it run. If you are still having trouble booting up after the repairs, you may need to replace your current hard drive. You can find our guide here on how to replace the hard drive.