Student-Contributed Wiki

Student-Contributed Wiki

An awesome student from our education program made this wiki. It is not managed by iFixit staff.

Tablet Won't Turn On ¶ 

No matter what you do, you can't get your tablet to turn on.

Press and hold the wake/sleep button ¶ 

Before going any further please, make sure to hold the switch for longer than you might think you have to. If it still won't fire up, read on.

Dead Battery ¶ 

If your tablet still won't turn on, plug it into the power adapter and electric socket. Wait a minute or two to see if the machine indicates that it is receiving a charge, and then try again to press and hold the wake/sleep button for longer than seems needed. If this does nothing it is most likely that the power adapter or the battery may be defective.

Faulty Power Adapter ¶ 

If your tablet does not power on even when directly plugged into a power outlet, the power adapter may no longer be functioning. This is cheaper to check first rather than starting with the battery since the power adapter is cheaper and can be returned if the problem persists.

Defective Battery ¶ 

If your tablet does not power on even when plugged directly into a power outlet, and you've already tried to replace the power adapter, the battery may be defective and needs to be replaced. The repair guide for that process, and the part you'll need to purchase can be found here.

Bad Charging Port ¶ 

If it can be determined that the battery and power cable are in working order, it may be the port itself at fault. The guide for the replacement policy and the part you will need can be found here.

Bad motherboard ¶ 

If all of the above solutions do not solve the problem, the issue is most likely on the motherboard itself. Check all chip seating and connections, and if the machine will still not turn on, the motherboard must be replaced. The repair guide for the process and the part you need can be found here.

Performs Slowly ¶ 

This thing has a dual core doesn't it? What's the deal?

Reset the Machine ¶ 

Simply turn it off and back on again. This is done by pressing and holding the wake/sleep button until the tablet fully powers off. Wait a moment or two, and then turn it back on the same way.

Close Apps/Programs Not Currently In Use ¶ 

Apps are very self important, and almost never close themselves when you hit the home or back key. Typically, you have to force them to shut down. To do so simply access the Task Manager by pressing and holding the home key. This page displays your open apps, and the bottom left icon opens the Task Manager where you can close any apps you are not currently using.

Factory Reset ¶ 

Sometimes the operating system can become corrupt or loaded with too many background programs and the tablet should be returned to factory settings. This can be done by powering off the tablet by pressing and holding the wake/sleep button pressing and holding the volume up, wake/sleep and home buttons together until the screen illuminates.

Overheats ¶ 

Uncomfortably hot to the touch

Power the Machine Off when not in use ¶ 

When electricity flows through a device, it gives off heat. This can be built up with extended use so, when you are finished using the device, power it off and let its heat dissipate. This is done by pressing and holding the wake/sleep button until the tablet fully powers off.

Power the Machine Off when charging ¶ 

Use of the tablet while charging will greatly amplify the temperature. So when the machine needs charging power it down. This is done by pressing and holding the wake/sleep button until the tablet fully powers off.

Reset the Machine ¶ 

Simply turn it off and back on again. This is done by pressing and holding the wake/sleep button until the tablet fully powers off. Wait a moment or two, and then turn it back on the same way.

Defective Battery ¶ 

If none of the listed solutions reduce the heat to comfortable levels, the battery is most likely defective and needs replaced. The repair guide for that process, and the part you'll need to purchase can be found here.

Touch Screen Is Not Responding ¶ 

No matter where you press on the touchscreen, the tablet does not respond

Reset the Machine ¶ 

Simply turn it off and back on again. This is done by pressing and holding the wake/sleep button until the tablet fully powers off. Wait a moment or two, and then turn it back on the same way.

Bad Touch Screen ¶ 

If a reset won't return functionality to the touch screen, the screen itself maybe malfunctioning. This means that the entire front panel including both the touchscreen AND digitizer. The repair guide for the process and the part you need can be found here.

Bad Motherboard ¶ 

If all of the above solutions do not solve the problem, the issue is most likely on the motherboard itself. Check all chip seating and connections, and if the machine is still not responsive to touch, the motherboard must be replaced. The repair guide for the process and the part you need can be found here.

Tablet Doesn't Produce Sound ¶ 

The Tablet's build in speakers, or headphones/external speakers won't make a sound

Faulty headphones / external speakers ¶ 

If the tablet's built in speakers work, but you don't get audio through attached speakers the attached items may be defective. This is the easiest to test for, as you simply need to try another set of speakers or headphones. If the problem persists, it maybe the audio jack itself.

Factory Reset ¶ 

Before going to the trouble of replacing the audio jack, see if it's a software problem by returning the machine to factory settings. This can be done by powering off the tablet by pressing and holding the wake/sleep button pressing and holding the volume up, wake/sleep and home buttons together until the screen illuminates.

Defective Audio Port/Jack ¶ 

If it's not software problem or the periphery accessory, the port itself is likely the problem and needs replaced. The guide to that process and the part required can be found here.

Defective Speakers ¶ 

If its none of the above replace the speakers. The guide for the process and the parts you will need can be found here.

Front Camera Doesn't Work ¶ 

How am I supposed to take selfies?

Factory Reset ¶ 

Before going to the trouble of replacing the front camera, see if it's a software problem by returning the machine to factory settings. This can be done by powering off the tablet by pressing and holding the wake/sleep button pressing and holding the volume up, wake/sleep and home buttons together until the screen illuminates.

Replace Front Camera ¶ 

The front camera could be damaged or defective and may need replaced. The part you will need and the repair guide can be found here.

Replace Motherboard ¶ 

If all of the above solutions do not solve the problem, the issue is most likely on the motherboard itself. Check all chip seating and connections, and if the machine is still not responsive to touch, the motherboard must be replaced. The repair guide for the process and the part you need can be found here.

Rear Camera Doesn't Work ¶ 

"Just can't take a picture"

Factory Reset ¶ 

Before going to the trouble of replacing the rear camera, see if it's a software problem by returning the machine to factory settings. This can be done by powering off the tablet by pressing and holding the wake/sleep button pressing and holding the volume up, wake/sleep and home buttons together until the screen illuminates.

Replace the Rear Camera ¶ 

The front camera could be damaged or defective and may need replaced. The part you will need and the repair guide can be found here.

Replace Motherboard ¶ 

If all of the above solutions do not solve the problem, the issue is most likely on the motherboard itself. Check all chip seating and connections, and if the machine is still not responsive to touch, the motherboard must be replaced. The repair guide for the process and the part you need can be found here.

5 Comments

Make sure that all of the subheadings are phrased as possible causes for the problem. "Dead Battery" is a good example of a cause for a problem, but "Press and hold the wake/sleep button" is not.

Dan Brown - Reply

Be consistent in how you capitalize letters in the headings and subheadings.

Dan Brown - Reply

Be sure to proofread as well.

Dan Brown - Reply

screen went very dark but everything seams to work

Donald Loveless - Reply

I bought a SM T1310 and it's been standing on s bookcase as a clock. I went to dust around it and noticed that the screen had come away from the main housing. On closer examination it would appear that the battery had swollen somehow and pushed or dislodged the screen . The tablet is at the repaired and they are replacing The battery I am glad that all my other devices are apple as I have no problem at all. Not real happy with the Samsung product.

Axel Cziesche - Reply

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