An awesome student from our education program made this wiki. It is not managed by iFixit staff.
- Phone will not turn on
- Phone is frozen and will not respond.
- Phone won’t charge
- Bluetooth toggles on/off during calls
- Touchscreen has limited sensitivity
Oh no! My Fame won’t turn on!
Plug your phone into the charger. If it doesn’t turn on and begin to charge within a couple of minutes, the battery may be dead. If the battery is dead, it will need to be replaced with a new battery.
If the problem persist, it is possible that the phone is turned on, but the display isn’t functioning properly. The backlight or the LCD will need to be replaced.
If all else fails, the problem is probably that the logic board is bad and needs to be replaced.
Your phone has taken a timeout and you have screamed many times to wake it up.
Try turn phone off. If that does not work remove the back cover and remove the battery. Install the battery again and try turning on the phone.
Sometimes phones reach critically low charge levels that mess with the functionality. Try turning off the phone and letting it charge for at least 15 mins then turning it back on.
Your phone is dead and refuses to accept life.
Try to use other chargers to know if the problem is from the charger or the cable.
Check if the ends of the USB cable are clean and not damaged then use the wall charger for better charging.
See if the dock is clean if not clean it with a toothpick or soft toothbrush. If the dock is broken you will have to replace it.
My bluetooth is causing aches and pains- Dr iFixit please help me
Try restarting the phone and if it is still not working back up your data and do a factory reset.
The built in bluetooth receiver might be faulty and causing the problem. It may need to be replaced.
You may have noticed this issue because you have a bluetooth headset and it cuts off during a call. Check and see that the headset does not have any issues. Check battery and try using it on another phone.
Your phone does not respond the way it used to anymore!
Under settings>display>touchscreen sensitivity, check the box and this should help increase the response of the screen.
If you have the right tools and are willing to risk voiding your warranty, you can also open the device and scrub down the control board using the small brush and isopropyl alcohol.