RIDGID X4 18V Lithium-Ion Impact Driver Troubleshooting

Nothing will turn the light off short of taking the battery pack out.

The button flush to the handle of the driver activates a timer which controls how long the LED will stay on. Before trying to repair your LED, wait over 20 seconds since it could be that the switch hasn't timed out yet.

If waiting doesn’t work, the wiring and chip responsible for the timing to the light is broken, please refer to the wiring diagram in the Parts List to replace the timing chip.

Even when you press the button flush to the handle of the driver, the light won’t turn on.

Press the button on the front of the battery pack and you should see at least one out of the 4 orange LEDs illuminate. If not, try charging the battery overnight and check again in the morning. You can also use a voltmeter to check that the battery has approximately 18V across the positive and negative terminals.

Replace your LED following our instructions on the LED replacement guide.

The driver continues to spin even though the trigger has been released.

The trigger might just be sticky. Clean the trigger, but make sure not to get water on the driver. If it the trigger is still stuck down, try opening up the driver to see if the trigger is caught on anything.

Drivers stop spinning by reversing polarity, so if the trigger is functioning fine it is time to open up your driver and check the wiring. When opening up the driver make sure that the battery is unplugged. Check to see if there are any stripped wires or short circuits. Refer to RIDGID's wiring guide in order to fix any wiring diagram found in the Parts List. You can also refer to the wiring diagram which can be accessed on RIDGID's web page for the impact driver.

The driver doesn’t spin at the desired speed.

Press the button on the front of the battery pack and you should see at least one out of the 4 orange LEDs illuminate. If not, try charging the battery overnight and check again in the morning. You can also use a voltmeter to check that the battery has approximately 18V across the positive and negative terminals.

There might be something lodged in the trigger. Open up the driver and clean any debris or dirt that might be causing the trigger to be stuck. The trigger should be able to be pressed down all of the way in order to get higher speeds.

If your battery is charged and your trigger is clean, it’s time to replace your Trigger Assembly.

The driver won’t change direction, or spins opposite the intended direction.

Check the direction of rotation switch for debris and anything that could be hindering its normal motion. If nothing is stuck, and the switch is free to move, but the direction of rotation doesn’t switch, then it’s time to replace your switch. Please refer to our guide on replacing the direction switch.

Electric motors spin in a certain direction according to the polarity of the electricity being supplied to them. It could be that the wires were connected to the won terminals. Please refer to the wiring diagram which can be accessed on RIDGID's Part List.

When rotating the bit seems to wobble.

Your bit will seem to wobble if it isn't correctly seated in the chuck. Take the bit out and re-seat it. Make sure that the chuck has a firm hold on the bit.

The motor is physically hot to the touch and will not run after prolonged use at this temperature.

Electrical components heat up with use naturally because the energy of electron flow is dissipated a heat when it flows through circuits. Sometimes, the wiring in electrical components can add to the heat because of bad connections and/or corrosion. Please refer to the wiring diagram which can be accessed on RIDGID's Part List.

Most electric motors have components called brushes that are necessary for the motor to work. Brushes need to remain in contact with the motor and can wear out, so sometimes they need to be replaced. Please refer to our guide on replacing the motor.

Other parts inside the motor can wear out as well, but do so after a much longer period of time. The solution is to replace the motor.