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Hoover Power Path Pro Advanced Troubleshooting

This guide addresses common problems and solutions for the Hoover Power Path Pro Advanced.

Cleaner won't turn on ¶ 

Power Path Pro will not run when the power switch is turned on.

Power cord not firmly plugged into outlet ¶ 

Plug the unit in firmly into the power cord. If the cleaner is still unresponsive, try using a new outlet.

Blown fuse or tripped breaker ¶ 

Check the fuse or breakers in your home. Use this guide to replace/reset the breaker in your home.

Faulty power switch ¶ 

If the outlets in your home are functioning properly, use [INSERT WEBSITE HERE|this guide] to replace the power switch on the cleaner.

Cleaner needs service ¶ 

If all options are exhausted, take the cleaner to a service center. To find the nearest location, visit the Hoover website or call 1-800-944-9200

Cleaner won't pick up or suction is low ¶ 

Cleaner will pick up little to no dirt or water from the floor.

Dirty water tank is full, clogged, or not properly installed ¶ 

If the dirty water tank is full, a yellow float will rise to the top of the dirty water tank and automatically decrease the amount of suction in the cleaner. This will cause the noise on the motor to be noticeably higher-pitched. Visit page 8 of the Hoover owner's manual to view how to properly install, empty, and clean the dirty water tank.

Air path is clogged ¶ 

Suction on the cleaner can be stopped or reduced due to a clogged air path. Use [INSERT WEBSITE HERE|this guide] to remove the hose from the cleaner and unclog the air path if it is not clear.

Water escaping from cleaner ¶ 

Water escapes from the dirty water tank or clean water solution tank and spills onto the floor.

Dirty water wank is full or not properly installed ¶ 

Water can overflow from the dirty water tank if the cleaner if functioning when full or not properly installed. Visit page 8 of the Hoover owner's manual to view how to properly install, empty, and clean the dirty water tank.

Clean water solution tank is not installed properly ¶ 

Water can overflow from the clean water solution Tank if it is not properly installed. Visit page 7 of the Hoover owner's manual to view how to properly fill and install the clean water solution tank.

Cleaner won't dispense ¶ 

Cleaner will not dispense clean water onto the floor.

Clean water solution tank not installed properly ¶ 

Water will not dispense if the clean water solution tank is not properly installed. Visit page 7 of the Hoover owner's manual to view how to properly fill and install the clean water solution tank.

Cleaner needs service ¶ 

If the solution above does not solve the issue, take the cleaner to a service center. To find the nearest location, visit the Hoover website or call 1-800-944-9200

Hose nozzle will not spray after filling the clean water tank or detergent container ¶ 

No water is released from the hose nozzle when the Clean Water Tank or Detergent Container is full.

The connection to the tool port is loose ¶ 

Verify that the hose is properly connected to the hose connection.

Air is trapped in the pump and hose ¶ 

If the hose does not spray when the cleaner is turned on, lower the hose down to the floor and hold the trigger for up to 1 minute.

Faulty hose ¶ 

If the two solutions above do not work, there could be a puncture on the hose that prevents proper function. A new hose will need to be bought. Use [INSERT WEBSITE HERE|this guide] to remove and replace the faulty hose.

Motor noise becomes high-pitched ¶ 

The motor is emitting a high-pitched sound that was not present before.

The float in the Dirty Water Tank has been activated ¶ 

If the dirty water tank is full, a yellow float will rise to the top of the dirty water tank and automatically decrease the amount of suction in the cleaner. This will put stress on the suction motor and cause the high-pitched noise. Visit page 8 of the Hoover owner's manual to view how to properly install, empty, and clean the dirty water tank.

Air path is clogged ¶ 

A clogged air path can put stress on the suction motor, causing the high-pitched noise. To check the air path, use [INSERT WEBSITE HERE|this guide] to remove the hose from the cleaner and unclog the air path if it is not clear.

Faulty suction motor ¶ 

If the dirty water tank is empty and the air path is clear then the suction motor needs to be replaced. Use [INSERT WEBSITE HERE|this guide] to remove and replace the suction motor.

Brush rolls are not spinning ¶ 

The brush rolls will not spin when the cleaner is turned on.

Something is jammed in the brush roll ¶ 

Large objects can get stuck on the nozzle of the cleaner. This causes a jam in the brush rolls. Use this video guide to remove the brush rolls and get rid of any debris.

Belt needs to be changed ¶ 

If the brush rolls are not jammed then the belt on the cleaner needs to be replaced. Use this video guide to remove and replace the belt.

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