Introduction
If your PlayStation 5 does not power on, follow the steps below. If your PS5 powers on but there is no image on your TV or Monitor check out the PlayStation 5 Black Screen wiki instead.
Causes
Check the PS power cable for damage and ensure it is correctly plugged into the console and a power outlet.
- Unplug the power cable. Wait at least a minute, and then plug it back into the PS5.
- Try another power cord. The PS5 uses an IEC C7 power cable that came standard with the PS3 and PS4.
- Attempt to turn on the PS5.
If the power light is not on, move to cause 2. If the PS5 white power light blinks, then perform a power cycle.
- Press and hold the console's power button until the white light stops flashing.
- Remove the power cable.
- Wait at least 20 minutes while the power drains.
- Reconnect the power cable and turn on your PS5.
It is possible you need to replace the power supply with a new one. Try the other solutions below before repairing the power supply.
- 45 minutes - 2 hoursModerate
Ensure your console has proper ventilation. Poor ventilation can cause the console to overheat, turn off unexpectedly and even not turn on.
- Move the console to a well-ventilated location with no objects on, under, or right next to the console. Ensure that all of the vents are clear and have good airflow.
- Restart the console.
- If you still have trouble with ventilation, make sure the vents are clean. In some cases, you may need to clean or replace the fan with a new one.
- 5 - 10 minutesEasy
- 10 - 30 minutesModerate
Sometimes PS5 system software glitches or bugs can prevent the console from powering on. The rest mode bug is an example of a firmware issue. If you can't quite figure out why the PS5 won't turn on, try these solutions:
- If you have the Standard Edition PS5, insert a PS5-acceptable disc into the disc drive.
- Do not force it into the disc drive. If this method works, the console will accept the disk and turn it on.
If possible, restart it in Safe Mode.
- Press and hold down the power button for a few moments. If you hear a second beep, release the power button.
- Connect your PS5 controller via USB, press the PS button, and select "Restart PS5."
If your PS5 still does not power on, rebuild the database in Safe Mode.
- Press and hold down the power button for a few moments. If you hear a second beep, release the power button.
- Connect your PS5 controller via USB, press the PS button, and select "Rebuild Database."
- Don't turn off your Playstation while this is happening. It will take some time to run this process.
Reset your PS5 in Safe Mode.
Note: Resetting your PS5 will restore it to the factory setting and erase your game data. Only do this if all else fails.
- Press and hold down the power button for a few moments. If you hear a second beep, release the power button.
- Connect your PS5 controller via USB, press the PS button, and select "Reset PS5" option 6.