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Shaver Will Not Start
Shaver doesn't respond when power button has been pressed.
Defective Adapter
Check if the power adapter is plugged in and the charge light is on. If not then your charging adapter might be faulty.
Low Battery
Check if your battery is charged by plugging in the charger and making sure the indicator light is green and not red.
Replace the Battery
If the battery won't charge at all then the battery might be faulty and you might need a replacement for that, follow this guide to replace the battery.
Shaver Wont Charge or Hold Charge
Your battery might be faulty.
Replace Battery
Your battery might be the reason why the shaver is not working, so replace the battery with a new one by following this guide.
Check the Indicator Light
The indicator light on the shaver can tell you if the battery has faulty wiring. If you see any light, then the wiring is not faulty and it’s the battery that needs to be replaced.
Pop Up trimmer Comes Apart
While opening the trimmer the springs might come loose.
Replace the Trimmer
Sometimes when you open the pop up trimmer the spring that retracts the trimmer might also come apart with it. You can follow this guide to replace the spring and the trimmer.
Replacing the Casing
The pop up trimmer may be coming apart due to a defective casing. In this case, follow this guide for dismantling and reassembling the shaver casing.
Shaver Blades Do Not Cut Properly
Your blades might have gone blunt and all you need is a replacement.
You Might Have to Remove Hair Build Up from the Blades
Clean out the shaver head by simply pushing the button that opens it up and clean all the hair that is stuck between the blades.
Replacing the Shaver Heads
The shaver heads are the silver circular parts on the head of the shaver that come in contact with the skin. You have to remove the old shaver heads and reinstall new ones to have a fresh and sharp shave. Follow this guide to install new shaver heads.
Trimmer Stops Suddenly After Turning On
This happens because your battery is faulty or the shaver is dead.
Replacing the Shaver Head Seat
You might need to align the shaver head seats to ensure the shave runs properly, sometimes when mechanical parts collide/rub against each other things don’t run properly. You can follow this guide to replace the shaver head seat.
Shaver May Be Overheating
If the shaver is overheating, that might cause the trimmer to stop. In this case the most feasible course of action would be to buy a new trimmer.
Team
USF Tampa, Team S1-G4, Thompson Fall 2017 Member of USF Tampa, Team S1-G4, Thompson Fall 2017
USFT-THOMPSON-F17S1G4
3 Members
5 Guides authored
11 Comments
Shaver starts automatically.
Shreyas Paturkar - Reply
can’t find spot to show how to ‘replace battery’ on my Philips shaver
Marc Goldberg - Reply
how do i replace my battery on my Philips Norelco shaver?
Marc Goldberg - Reply
This shaver sucks It is not worth the money battery dead after two months will not charge at all followed instructions to replace and now no indication light or nothing I do not recommend buying this product at all
alfonso59g - Reply
²razor turns on and stops whats the problem
Brendan Maher - Reply
Try this, have you cleaned the shaver head? Take the head apart and clean each individual parts and put back together. The problem I had was my shaver would turn on and then turn off right away. This fixed my problem. Good Luck.
Kelly Theuerkauf -
Cleaning and charging station does not work
Howard Fichman - Reply
the shaft turns but the razor head just moves slightly but won't work......other acessory works off the shaft and the motor shaft turns freely
bob freeman - Reply
I was read these troublshooting steps and now the charging issue is fixed.
Troublshooter - Reply
need help, after plugging in the norelco shaver in the wall the other end at the end of shaver keeps falling out, need to know how can i tighten it up? thanks
Tom Genn - Reply
Don't buy after market cutters, they are not fit for purpose. Just a waste of money. Only buy genuine Philips, if you can get them!
Einstein - Reply