Panasonic Lumix DMC-TZ5 Troubleshooting

This is a troubleshooting guide for the Panasonic Lumix DMC-TZ5

Camera Won't Turn On ¶ 

Flip the switch and nothing happens

Battery Issues ¶ 

The battery may need charging. Take the battery out of the camera and let it charge completely.

Camera Issues ¶ 

If the camera has other lights turning on and the lens still extends, then your screen is broken. Go to replacing your screen.

LCD Screen Won't Turn On ¶ 

Camera Battery is Dead ¶ 

If the battery is dead, then the camera will not respond at all. Make sure you have a fully charged battery.

Camera Error ¶ 

As the device is powered on, the screen may display an error message for a few seconds. Although this may appear as if the screen is broken, this is not the case.

Broken LCD Screen ¶ 

If the camera turns on as normal and the lens extends in photo taking mode, and your screen does not display an image at any time during the photo taking process, your screen is broken. Follow this repair guide to replace your LCD screen.

Camera won't take any more pictures ¶ 

Check to make sure the memory card isn't full. If it is, connect your camera to a computer, copy the files off of the camera card, and then delete all files on the card.

No Valid Picture error ¶ 

This is caused by a memory card that is not present, empty, corrupted, broken or formatted by another camera. The best way to fix this issue is to format the memory card WARNING: This will erase all your pictures!

Memory Card Locked ¶ 

Remove the memory card and check to make sure the lock switch on the side of the memory card isn't engaged. If this issue persists, try formatting the card. WARNING: This will erase all your pictures!

Camera Will Not Connect to Computer ¶ 

With the memory card in the camera, photos will not upload to the computer

Battery is Dead ¶ 

Make sure the camera will still turn on and has adequate battery life. The camera must have battery to connect to a computer.

Wrong port on the Computer ¶ 

Try plugging in your connection cable to a new port on the computer. Use a port that you know works for other devices if possible.

IO Circuit Board is Broken ¶ 

If no other solution works, replace your IO circuit board in the camera.

Flash Malfunctioning ¶ 

When a picture is taken, the flash does not go off

Flash is Disabled ¶ 

Turn your camera off, wait five seconds, and power it on. Press the Flash toggle button on the back panel. It is located on the right directional button. Make sure the flash is set to always be on, and not auto. Auto flash will let the camera determine if a flash is needed, which may not fire.

Flash is Broken ¶ 

If the flash option is on and still not firing, your flash assembly may be broken. Follow this guide to replace the flash.

Lens will not Extend ¶ 

Dirt or Sand in your Lens ¶ 

If, when turning your camera on, your lens attempts to open but instead gets stuck and resets, then you have dirt in your lens. Use a can of compressed air to blow dirt out, or use a small paint brush to sweep it clean. Be careful not to scratch the glass lens in the front.

Broken Lens Assembly ¶ 

If your lens does not extend at all when turning on the camera, and you have checked the battery and display, then you need to replace the lens assembly.

Back Panel Buttons are Non-Responsive ¶ 

Buttons on the back do not work

Dirt or Dust in the Buttons ¶ 

Buttons only work occasionally

Using a can of compressed air, blow dust and dirt out of the buttons. You can also use small amounts of lens cleaner on the plastic to remove sticky residue.

Broken Circuit Board ¶ 

The camera works, but the buttons do not

If the buttons never work but the camera still powers on, you may need to replace the circuit board.


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