Mr. Coffee BVMC-SJX33GT Troubleshooting

Check to make sure your power cord is plugged in to the outlet. If it is plugged in, and the clock display does not activate, you may have a faulty power cord. See replacement guide.

Check the transparent panel on the side to see if there is water in the reservoir. If not, fill with desired amount of water.

Check to make sure the filter basket is correctly placed in the coffee maker. If it is slightly offset, simply rotate it until you feel it settle into its slot.

Adjust the decanter so that it is sitting, centered, on the hot plate.

If your coffee maker sounds like it is brewing, yet brews nothing, you may have to dislodge debris from the valve. See our guide to replace the valve in your coffee maker, and once you have the valve out, simply rinse it of debris. Make sure to place the valve back the way you took it out. If placed back the wrong way, it will not let water pass through.

Your coffee maker brews, but brews slowly or does not finish cycle.

Water from your tap can build up calcium and minerals deposits in your coffee maker. To clean, run a solution of vinegar and water at a 1:1 ratio through your coffee maker: set it up to brew a full 12 cups (6 cups vinegar and 6 cups water). After you run this through your coffee maker, run two full cycles of plain water. You should repeat this process every 40-80 brews, depending on how quickly your coffee maker builds up these minerals.

If your coffee maker is brewing slowly, the valve may be clogged and you may have to dislodge debris from the valve. See our guide to replace the valve in your coffee maker, and once you have the valve out, simply rinse it of debris. Make sure to place the valve back the way you took it out. If placed back the wrong way, it will not let water pass through.

After your coffee maker brews, there are grounds in the coffee pot.

Check to make sure the filter basket is correctly placed in the coffee maker. If it is slightly offset, simply rotate it until you feel it settle into its slot.

You may be putting too much coffee in the filter basket when brewing your coffee. This may cause some of the grinds to splash up and over the filter. Ideally, you should only put 1 to 2 tablespoons of ground coffee per six ounces of water.

Check to make sure that your filter basket is not damaged in any way (e.g. cracks or holes in the plastic). If you have a damaged filter basket you may need to purchase a new one.

There is water outside the decanter or surrounding the base of the coffee maker.

Check to make sure the filter basket is correctly placed in the coffee maker. If it is slightly offset, simply rotate it until you feel it settle into its slot.

Make sure to not fill the reservoir above the “max” line, as the reservoir is equipped with overflow slots that will leak if overfilled.

The rubber tubes that pass the water through the coffee maker may be damaged in some way. If they are cracked, or have holes, you need to replace them. See our replacement guide.

The O-rings that hold the heating plate in place may be damaged. See our replacement guide. Note that this problem will likely accompany a problem with the hot water tubes as water should not be in the mechanical part of the coffee maker; the water tubes are the only part that carry water to different sections of the coffee maker.

Examine the base of your coffee maker. If you notice any cracks or holes you need to replace it. See our replacement guide. Note that this problem will likely accompany a problem with the hot water tubes as water should not be in the mechanical part of the coffee maker; the water tubes are the only part that carry water to different sections of the coffee maker.

Coffee brews normally, but has a plastic-like taste or odor.

If the coffee maker has been recently bought, or it has not been used very much since it has been bought, the plastic tubing that the water runs through may leave your coffee tasting like plastic. One solution is to run a cleaning cycle through your coffee maker. To clean, run a solution of vinegar and water at a 1:1 ratio through your coffee maker: set it up to brew a full 12 cups (6 cups vinegar and 6 cups water). After you run this through your coffee maker, run two full cycles of plain water.

Coffee maker brews, but brews cold, or the coffee becomes cold after brewing.

If your coffee has been sitting in the decanter for longer than two hours, the automatic 2 hour shut off has activated. Select "brew now" to reactivate heating plate.

If your coffee is brewed cold, or cools extremely quickly, you may have a faulty heating element. Why is my coffee cold?.

Your coffee brews, but the brew is "weak," or does not have that much flavor. Especially weak coffee will be noticeably lighter than a regular or strong brew.

The BVMC-SJX33GT features a "strong brew" setting. If you prefer a stronger brew, select the "brew strength" button until the strong brew indicator lights.

Ideally, you should use 1 to 2 tablespoons of ground coffee per six ounces of water. If using 1 tablespoon or less, try using 2 instead.

If the grind of your coffee is too coarse (not ground fine enough), it will produce a weaker brew. This is not an issue with the coffee maker, but rather the coffee you are brewing. To produce stronger coffee, grind your coffee more finely or purchase a coffee with a finer grind.

Due to the off-center positioning of the water spout, water may not soak all of the grounds, which leads to weaker coffee. The easiest way to ensure that water soaks all of the grounds is to use the Mr. Coffee "water filtration system," a filtration disk that sits over the grounds and filters the chlorine from the water. Because it sits above the grounds, water from the spout more uniformly spreads over the coffee grounds to wet them. The "water filtration system" can be found here from the manufacturer and replacement disks can be found here on Amazon.com.