Student-Contributed Wiki

Student-Contributed Wiki

An awesome student from our education program made this wiki. It is not managed by iFixit staff.

Screen Won't Turn On ¶ 

If your screen won't turn on, remains blank, or won't wake from sleep, try one of the following:

Device does not have power ¶ 

Try plugging in your tablet. If it has no power, it will not turn on. Give it a nice charge.

Bad Display ¶ 

Your tablet could have a bad display. This could be the result of dead pixels or faulty wiring.

Device Freezes ¶ 

Does the screen stay frozen on whatever you were just doing? Does it not refresh? This problem stems from a variety of issues, however many of these are easily fixable through the software.

Reboot the Tablet ¶ 

Perform a hard reboot by holding down the power button for 10 seconds.

Save RAM ¶ 

Close any unnecessary or unused programs.They could be unnecessarily using up memory. Open the task manager by pressing Windows+X and then selecting Task Manager. Under the Apps section close anything you are not using. This will preserve RAM for applications you are using.

Unresponsive Touch Screen ¶ 

Has your digitizer stopped working? Does the tablet not respond to your fingers?

Reboot the Tablet ¶ 

Perform a hard reboot by holding down the power button for 10 seconds.

Uncheck the power management box ¶ 

In the device manager section there is an option to turn on off a setting called "Allow the computer to turn off this device to save power." Unchecking this box ensures that the software that controls your touch screen is always active.

Note: This may make your battery drain faster.

Battery Drains Really Fast ¶ 

Is your brightness level too high? If not try the power saving solution.

Lower the Brightness Level ¶ 

Swipe from the right edge to the left side of the screen to open up the Settings. Click on the brightness icon (sun) and lower it accordingly. Lowering the brightness uses less power in the tablet.

Change Power Management ¶ 

Changing the power management settings will allow the tablet to save battery life by disabling the wifi adapter when not in use. This can be changed in Device Manger under the Wireless Adapter settings. Enabling the "wake-up mode" option ensures that the hardware will be put into a sleep mode when not in use.

If the problem is not resolved through changing power settings, the battery may need to be replaced.

Battery Replacement ¶ 

If you have exhausted all other options to try and save battery life, it is probably time to replace your battery. To replace your battery, follow the guide.

Bluetooth does not Connect ¶ 

Does the Bluetooth give an error or just not connect?

Re-enable the Bluetooth Driver ¶ 

The Bluetooth driver can sometimes be disabled when turning on your tablet. To activate the driver, access the Bluetooth icon in the device manager section and disable and then re-enable the driver to reset it.

Re-install the Bluetooth Driver ¶ 

If re-enabled the driver does not solve the problem, you can remove and re-install the driver completely. Uninstall the driver from the Bluetooth section of Device Manager. After the uninstaller finishes, reboot your tablet to automatically install the driver again.

Help! I am locked out of my tablet! ¶ 

Have you gotten locked out of your device, forgotten your password, or can't figure out why you can't get past the entry screen?

Forgot your password? ¶ 

If you simply forgot your password, just click on the link below where you input your password saying 'Forgot your password?'.

Just can't make anything work to log in ¶ 

If it's time to take a blunt instrument to your device, a final option is to factory reset your device.

WARNING!:

If you have decided to factory reset your device to its factory setting, you will lose all of your data on your device. It is recommended that you back up your data to protect all your important cat pictures and documents that you will want to have later.

To factory reset your device:

  1. Turn the device completely off
  2. When the device is off, press the power and the volume up buttons at the same time for a few seconds
  3. After a few seconds have passed there should be a menu that will come up as the device powers on
  4. On it should be the option System recovery
  5. Under this file is the factory reset option
  6. Click factory reset

One Comment

I forgot my system password

k.mohamed1210 - Reply

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