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Mixer Will Not Turn On
Despite your efforts, the KitchenAid mixer doesn't seem to be getting any power
Faulty Plug Connection
Make sure the KitchenAid Mixer is firmly plugged into a working outlet and the cord is not twisted or split.
Faulty Power Outlet
Check the circuit breaker in your home to ensure the plug has power. Try plugging in another appliance to make sure the outlet is working properly.
Overheating
It is possible that your mixer is overheating. Unplug the mixer for approximately 30 minutes to allow it to cool off. However, when the mixer is under heavy loads for extended periods it may heat up to the point where it's uncomfortable to touch. This is normal and it will shut off automatically if it overheats.
Faulty Brushes
If your mixer still will not turn on, it might be a problem with the motor brushes. If the brushes are worn down or not inserted properly, your mixer may not turn on. See our guide on how to replace your motor brushes.
Mixer Rattles or Makes a Lot of Noise
Your mixer makes a lot of noise when you turn it on
Gear Lubricant
After a lot of use, the mixer could be lacking lubricant which could cause the parts to rattle and make noise. See this guide by eReplacementGuides: How to Fix a KitchenAid Stand Mixer That is Leaking Oil.
Worm Gear
If it is metallic sounding, the worm gear on your mixer may be losing teeth and will need to be replaced. Check out our guide on how to replace your worm gear.
Mixer Will Only Work at Certain Speeds
No matter what speed setting you choose, the mixer will only operate at one speed
Improperly Connected Hall Sensor
Before buying any new parts, make sure that the connection between the control board and the hall sensor is nice and snug. The hall sensor, a grey wire with a three pronged end, is connected between the speed lever and control board. This connection could become loose due to the vibrations of the mixer. Also, the mixer will not work if the connection is not oriented properly. Using trial and error, change the orientation of the three pronged connection to see if the mixer will begin to work. The most common sign of a failing hall sensor is if your mixer increases to top speed and then shuts down. But note that many (all?) K45SS series mixers use a fly ball governor and don't have a hall effect sensor. See http://www.kitchenaidparts.eu/documents/... for more service info.
Faulty Circuit Board
If your mixer is still not operating correctly, you could have a faulty phase control circuit board in the back of your mixer. See our guide on how to replace your circuit board.
Mixer is Leaking Oil
When your mixer is running, oil seems to be getting everywhere
Gear Lubricant
Sometimes due to overheating, age, or lack of use, the lubricant in the gears can separate and the liquid component will drip. See this guide by eReplacementGuides: How to Fix a KitchenAid Stand Mixer That is Leaking Oil.
Damaged or Misplaced Gaskets
If your mixer is leaking oil, it could be a problem with one of the gaskets. They may need to be replaced or readjusted. See our guide on how to replace your gaskets.
Mixer Beater Head Does Not Clear Bowl
The beater head scrapes against the bottom of the bowl or doesn't even touch the bowl at all
Improper Bowl Placement
Make sure the bowl is securely attached on the mixer base. Do this by gently turning the bowl in a clockwise direction.
Insufficient Beater Head Clearance
If the bowl is securely attached, you may have to adjust the height of the beater. See our guide on how to adjust the height of your beater head.
Additional Resources
Visit KitchenAid's product help page for more information on your stand mixer.
A service manual is here: http://www.kitchenaidparts.eu/documents/...
Team
Cal Poly, Team 14-28, Maness Fall 2014 Member of Cal Poly, Team 14-28, Maness Fall 2014
CPSU-MANESS-F14S14G28
4 Members
22 Guides authored
45 Comments
My mixer makes one turn when started and then stops....seems like an electrical short. Do you think it is the brushes? I is only 2-3 years old. Thanks
brianrhull - Reply
I have same experience. How was it resolved?
Olugbemi lana -
I un screwed the black plastic screw and it blew (plugged in, stupidly) Is it shot? Thanks
Fiona
fionamccarthy - Reply
My mixer speed lever doesn't always work...only turns on if I juggle it around. Is this an easy fix??
Cooks4Wifee - Reply
I replaced the speed control board as my mixer was running 3X as fast at setting 1, and topped out at setting 3, with no appreciable increase in speed up to setting10. Yet when I replace the speed control board, there is no change in the performance. Clearly the speed control board is not the problem. Yes I did adjust the upper screws in to slow and out to speed up, and the bottom screw as well. No significant effect. Mixer "rolls" at any speed; not keeping an even speed. Any recommendations?
Marc LaPine - Reply
I noticed smoke coming from the back of my mixer while using the dough hook at relatively high speed-any ideas? When I gave it a little time to cool and finished at a lower speed it seemed ok/didn't smoke. Does this indicate my motor is likely to fail?
Dave Stasevich - Reply
The manual states the dough hook should only be used on setting #2. You most likely have not damaged the motor although it is a possibility
marmottwo -
I was mixing up cookie dough and oil from the gears started dripping everywhere. Is this toxic if it got into the cookies? I'm not sure it did but didn't want to take the chance if it will hurt my grandkids.
mosisjan - Reply
The grease in KitchenAid mixers is food grade and not toxic. However you should get it fixed before there is a gear problem. KitchenAidService.com is a great resource.
Hal -
My stand beater has static current passing through it . what could possibly be wrong
Lavanya - Reply
I would discontinue use and get it looked at. Could be a short that can be dangerous. KitchenAidService.com is a great resource.
Hal -
My mixer had only been working on the higher speeds for the last several months. I followed the instructions above and wiggled the hall sensor wire. I couldn't see any loose connections, but now it works like new! Thanks for the post.
Suzy C - Reply
My kitchen aid mixer works just the problem is with the speed lever it won't stay turned off it keeps sliding into the second speed. What do you think I need to do to fix it?
Jessica - Reply
My kitchen aid mixer works just when plugged in it won't turn off. I believe it has to do with the speed lever control. When I have it plugged in it will not lock in the off position it will automatically go into the 2nd speed. What would you say I would go about to fix this problem?
Jessica - Reply
My kitchenaid mixer quit working. Won’t even turn on! Any suggestions?
Malsadig - Reply
My attachments (grinder, juicer etc) connected to the hub stopped working but the beaters and whisk still work. Any ideas?
Alexis Wilson - Reply
My beater will not go up so I can remove it to put on another. Can anyone tell me what is wrong and how to fix it?
f_frymire - Reply
My mixer won’t lock. I had to lift the head slightly up to lock it. Once it starts mixing, it made a loud almost banging noise and the base shakes as it mixes. What’s is wrong with it?
Tina - Reply
I have one that doesn’t work on setting 1 or 2 just buzzes but working from 3-10
hannh_ellis - Reply
mine too — won’t start on 1-2, but kicks on at around 3-4. It likes to shoot ingredients everywhere when it fires up at high speed.
carolynpcarlson -
My Kitchenaid seems to be turning clockwise (every video I see and other Stand mixers I have tried turn counterclockwise). Does anyone know what to do? I can’t even find videos on Youtube that deal with this issue.
Thank you
Rodrigo Marholz - Reply
I've got a mixer that when I plug it in while it turned off, the plug Sparks and breaks the circuit. Won't turn on. Thoughts?
Andrea Lovoll - Reply
My mixer just quit when mixing dough,the dough was very light and the mixer just stoped,what do I do as my machine is a heavy duty one and a few yrs old. Please reply,thanks.
AUDREY HARVEY - Reply
my mixer has started “walking” across work surface and fell to the floor, still working ok but still “walking”….help….2 years old
jenniferlavis - Reply
The top of the mixer moves a lot. Hight is ok but with dough is a bit heavy it slams and the top moves around. Base is steady
Marc du chatinier - Reply
Posting for my sister: she said she cleaned her mixer and now it won’t turn on. Any tips?
Amanda Donahue - Reply
My kitched aide mixer will only run on high speed. The model is KSM75wh. We replaced the govenor but its still running on high speed and the mixer wont turn off.
Laurie Wright - Reply
My mixer will not shift gears to turn on after it was dropped about 4 inches. What do I need to do to fix this?
Eileen Lavin - Reply
This is the second Kitchenaid stand mixer that has just stopped operating after very limited use that I have owned. I’m quite disappointed as well as dissatisfied with your premier/primary product. It’s been an expensive learning experience. Can’t say I would reccomend one to anyone unless you can afford $300 every couple years.
Larry Ervin - Reply
My mixer slows down on its own.
Lyz
Lyz Collins - Reply
I received my Mixer last Christmas, have used it maybe 5 times…used it Monday made cookies worked fine….then last night went to grate cheese with the attachments and it won’t even turn on. Tried different outlets….tried no attachments NOTHING….it’s very frustrating that you pay $300 for a mixer and it breaks after minimal use.
carrie.hutchison - Reply
My mixer entire unit shakes with increasing speeds. Have already adjusted the head height. Does it without any attachments as well. As if the planetary is out of balance or a counterweight is missing or something. It is a model K45SS tilt head from the early 1980’s.
Scott Beckom - Reply
The mixer bowl comes loose and u can spin right around
Tanya Nydokus - Reply
My kitchen aid stand mixer is making a clicking noise. Any idea what that could be from?
Dottie.
Huskypawz2@gmail.com
huskypawz - Reply
The kitchen aid blender: suddenly the glass can will not fit snugly on the bottom part, as it always has done.
Naturally it cannot be started now. What is wrong?
Marita Ekman
mita.ekman - Reply
The pin that holds the top to the base came out and I can’t get it in. It just hits on metal no matter how I position it.
judithharmon2 - Reply
Stand mixer will not shut off. After pushing the lever to the off position it moves back to the first speed position. I have to unplug it to turn it off.
Ted Daniels - Reply
The Bowl n my Classic Kitchen Aid will not tighten anymore so I have to stand and hold it while it mixes. Is this repairable?
Summer Daze - Reply
my mixer bounces up and down while it’s running. It seems like the entire top is leaning too low. If I hold it up with my fingers the beater will go around the bowl smoothly. The entire head is wobbly/ rickety and makes a lot of noise and jiggles around when spinning. Help?
Kristin - Reply
My kitchen aid will only work when it is in the up position anybody have any idea. Thanks
Wayne Fitter - Reply
Mixer won’t turn off… if you push switch to off it pops up to number 2 speed….I have to unplug it to turn it off.
Didi - Reply
steel rod that holds top together came out
Luba Kaneletz - Reply
I can't get the beater off of my mixer. It's normally not a problem. Any ideas what's going on?
Nancy Edwards - Reply
When mixing bread dough the bowl loosens then falls off of the base.
Mary Cory - Reply
I have a classic mixer, model K45SS, and on low speed it has never gone this fast! I have had this mixer for approximately 30 yrs. Do I need a new one or is there something I could do to slow it down. I truly LOVE the mixer!
Wildhen - Reply