Kindle Paperwhite Troubleshooting

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I need to update my credit card information but when the update 1-click payment window pops up, it will not respond to any touch, so I cannot buy a book now.

Dorothy Arnold - Reply

This is happening to me to! How did you fix it??

renee -

Just did the 20 press and hold power button for my Kindle Paperwhite. Thank you it worked. It's been stuck the charge screen and wouldn't charge. YEA! I love my Paperwhite!

Jackie L T - Reply