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Brewer will not turn on ¶ 

No matter what you try, the Keurig B70 Platinum won't power on.

There is a bad power connection. ¶ 

Check to make sure the Keurig B70 Platinum is connected to a power source, and flip the power switch located on the back of the machine. If that doesn't work, make sure the power outlet and circuit breaker of your building is functioning. Additionally, try resetting the circuit breaker.

The internal computer is malfunctioning. ¶ 

The internal computer may be malfunctioning and will need to reboot. To reboot the internal computer, turn off and unplug the machine. Let the machine sit for a few minutes and plug it back in.

Error with the display ¶ 

The screen may tell you what action(s) needs to be taken to fix your Keurig B70 Platinum.

The blue light is flashing. ¶ 

If the blue light located in the water reservoir is flashing, this indicates that the machine needs to be filled with water.

The descale message appears. ¶ 

Descale the unit reservoir. Keurig recommends descaling your machine every three to six months.

Click here for the detailed instructions.

Metallic tasting beverage ¶ 

Brewed beverages have a metallic taste.

Change the water source. ¶ 

Use filtered, bottle, or distilled water to eliminate the "chemical" taste encountered from a municipal water supply.

Clean the unit reservoir. ¶ 

The unit reservoir is dishwasher safe. Take it out and wash it.

Descale the unit reservoir. ¶ 

Allowing water to sit in the reservoir for an extended period of time may cause calcium deposit or scale to build up. Scale is non-toxic but can hinder the brewer's performance and cause a metallic taste.

Click here for the detailed instructions.

Watered down beverage ¶ 

With use, the beverage may taste watered down or the end product is not brewed.

Insert a Keurig K-Cup. ¶ 

Check to make sure an individual Keurig Single Cup (K-Cup) flavor is being used when brewing. If not, insert a new K-Cup.

The waterline is clogged. ¶ 

Insert a straightened paper clip into the needle exit area. Repeat this action to loosen any debris. The exit is on the side of the needle, not the top.

Follow the Repairing Keurig B70 Platinum Needle Guide.

Brewer will shut off randomly ¶ 

When continuously making coffee, the second cup is not fully made or does not get made at all.

The magnet inside the water reservoir is out of place. ¶ 

The magnet acts as a water level sensor. Realign the magnet holding the water reservoir in place.

Follow the Repairing Keurig B70 Platinum Reservoir Magnet Guide.

Cup is not being filled ¶ 

No water is being moved from the container to the user's cup, or, the cup is only being partially filled. If you don't see "Ready to Brew" displayed on the screen, you won't get any coffee.

The vacuum is malfunctioning. ¶ 

Water is being fed into the air pump located at the bottom of the unit causing it to rust and seize.

Follow the Repairing Keurig B70 Platinum Vacuum Guide.

Read More: Air Pump Malfunction

The handle is not fully closed. ¶ 

The handle needs to be completely pushed down for the system to engage. If your B70 isn't brewing, make sure the handle is all the way down.

The needle is clogged. ¶ 

Insert a straightened paper clip into the needle exit area. Repeat this action to loosen any debris. The exit is on the side of the needle, not the top.

Follow the Repairing Keurig B70 Platinum Needle Guide.

Time is not displayed ¶ 

Time is not displayed on the LCD screen.

Set the clock. ¶ 

Refer to Keurig B70 Platinum Owner's Manual to set the clock.

The power is interrupted. ¶ 

If power is interrupted, you will need to set the clock again.


The needle on my unit was clogged. Thanks iFixit!

JRoperto - Reply

I've done all the troubleshooting on my unit and it still won't reset to "ready" status. I touched the machine and zapped it with carpet static. Was able to set all the functions, although it doesn't turn on and off by the timer. It sounds like it is heating up, but still won't brew. Is there any hope?

Kathandra - Reply

it trickles out a little water and just says it's brewing. OI reset it, and got no further.

steve - Reply

Water don't stop run

Jorge Lacayo - Reply

My keurig coffee maket is not comeing on i have tryed a nothet outlet and it still dont come on.Can you tell me what to do please.

Clara Eubanks - Reply

My kuerig coffee maker is not coming on i plugged it in a nother out and it stil wont come on.What can i do will you please help me.

Clara Eubanks - Reply

I have a model b70 and it heats the water but, instead of brewing the coffee, it pumps the hot water into the water resavoir. Any idea how to fixit?

Ron Methvin - Reply

My B70 won’t stop pumping water , Put in a K Cup, press brew and the water runs until the reservoir runs down, water over flows the cup I lift the handle to stop it but it keeps going… Since 2007 I’ve gone through a unit every 18 months. Always, something! I make 2-3 coffee per day, my wife 2. I spend a small fortune on coffee and new coffee makers and I would go back to my old Mr. Coffee which is 25 yr.s old and still works. I use it when we have guests because I can brew a whole pot at once. I love the concept of Keurig when it works! I am very careful with keeping it clean and use filtered water. Seems to me that after all these years on the market they’d have this thing perfected. I’ve taken my bad units apart before discarding them to see if there was an obvious problem and they all look exactly the same inside , just a re-designed case to call it the newest model. Hope support will contact me with a simple fix…re-boot the internal computer or something. The un-plugging and waiting doesn’t do it.

zerbewiley - Reply

Did you ever fix this issue? I am having the same thing.


Chris -

I also have a model b70 with a problem. Water heats properly but when pumping water it simply deposits it right back into the reservoir - coffee cup remains empty.

Bob Poteet - Reply

I have the B70 too and it doesn’t even pump anything out into the resoviour it just simply doesn’t function as I try to brew something. It does absolutely nothing but make a little noise with no action.

berekpolanco93 - Reply

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