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Stereo Will Not Turn On
You have trouble turning the stereo on.
Face Plate Disconnected
Check the face plate to make sure it is securely attached to head unit.
Blown Fuse
If the radio will not turn on, first check the fuse located at the back of the radio. If the fuse is burnt, replace with a fuse of the same amperage rating.
Loose Wiring Connections
Check the wiring located at the back of the radio. Make sure the wires are attached properly and securely. Also, look for wiring shorts: when two wires are touching when they are not supposed to.
No Sound Can Be Heard
Your Kenwood KDC-BT362U audio cannot be heard.
Volume Level
Adjust volume to the optimal level.
Loose/Shorted Wiring Connections
Check the wiring located at the back of the radio. Make sure the wiring is attached properly and securely. Also, look for wiring shorts: when two wires are touching when they are not supposed to.
Bluetooth Crackling Sounds
The device that is connected to the Bluetooth might be too far. Move the device closer to the stereo.
Reconnect Bluetooth Device
Turn the Bluetooth off on the device, then turn it back on to reconnect to the stereo.
CD May Be Dirty
Eject the CD and check for fingerprints and smudges. Proceed to clean the CD off with a small cloth and rubbing alcohol. Wipe the CD from the center outwards. Then, reinsert the CD into the stereo.
Faulty AUX Cable
Disconnect and reconnect the AUX cable. If the problem persists, replace the AUX cable.
CD Insert Errors
"CD cannot be inserted."
CD Eject
Press and hold the eject button to remove the disk from the CD-drive.
CD Inserted Upside Down
The CD may have been inserted upside down. Eject the CD, flip it and reinsert it.
USB Device Cannot Be Read
Files May Be Corrupt
Recopy the files from the USB device into the stereo.
Reset USB Device
Disconnect the USB device and turn it off and back on. Then, reconnect after resetting.
Faulty USB Cable
Disconnect and reconnect the USB cable. If the problem persists, replace the USB cable.
Team
USF Tampa, Team 2-5, Cagle Fall 2016 Member of USF Tampa, Team 2-5, Cagle Fall 2016
USFT-CAGLE-F16S2G5
4 Members
5 Guides authored
22 Comments
My stereo system won't work…I turn it on and it reads Pandora then it says check device…it won't let me do anything it's like it's frozen and it won't change functions or anything it won't even reset
kaureen lacy - Reply
I am having the same exact issue.
andreaaj47 -
Same with mine. Exact same symptoms.
erie711 -
Had this issue. Inserted a CD to force the unit to change sources, and then was able to use the unit again. Then went into the settings and disabled Pandora.
ddwifeone -
Hey ddwifeone, you just saved me a bunch of headaches. Had a dead battery, came back to a stuck radio… I just stuck a cd and it fixed the mode (SRC) problem! Thanks! I would recommend this as an easy troubleshooter before you pay someone to fix it…
DAVID VAIL -
My unit the dpx301u worked fine untill it started to get cold then it would turn on, on its own after a certain amount of time (I assumed it just needed to warm up) then it would do that and then turn off after some time, but now it won't turn on at all I've checked the fuses and wires and the computer board isn't burnt out either and it doesn't look like there's anything wrong with wiring nothing was lose or unplugged but now it just won't turn on??? Even if it's warm out
Jeremy - Reply
My unit works but it randomly stops playing through the speakers and only to my sub then if you shut the radio off and turn it back on it works fine. I don't it
thisisrj - Reply
Kenwood KDC-U2063 check wiring problem
makhedavinod2 - Reply
How do I turn the amp setting on
dirkdigler9578 - Reply
Any suggestions on how to fix this problem when there is already a CD in the deck?
justinmclloyd636 - Reply
everytime i resatart my vehicle the radio goes off and ihave go through the menu to tuner
ROGER ICENHOUR - Reply
My Kenwood KDC-BT632u has a BT error when trying to connect to Bluetooth anybody know what’s wrong?
Moses - Reply
My ddx3 will be playing when I get out the car get up the next day and it acts like it has no signal then it will fade back in like nothing is wrong
wolfhomes18 - Reply
Thank You! I had the same issue and tried everything from removing the face plate to resetting the stereo. Watched several videos and then ran across this. Popped a CD in and removed it and Voilà it worked. I wish I could have found a link to this sooner.
Misha - Reply
my phone won't stay connected to it, by Bluetooth it keeps cutting in and out like it's too far even though I'm right next to it or the phone is underneath of the stereo
Ronnie Wolfe - Reply
I have my stereo on for 5 mins sound playing and all but then the sound fades and loses sound in 20 secs
thomas rudolph - Reply
Every time I turn on my stereo unit it plays fine for about 5 minutes and then the sound Fades and becomes non-existent after 20 some seconds past the five minutes I have the Kenwood kdc
thomas rudolph - Reply
My stereo system won’t power on at all ?
Kailin Blash - Reply
Im wiring up a kenwood mm-bt325 and it keeps saying miswiring ive checked everything
Matthew Winkler - Reply
I cannot find the treble function on kenwood car stereo model kmm bt328u.please help
Stephanie Michael - Reply
Had this unit 2 months, it's shot!!
JUNK!!!!!!!!!
Ron Ridenour - Reply
Kenwood kdc bt372u radio plays but no subwoofer signal from rca jacks nor front and rear rca jacks and subwoofer setting in set to on what could it be?
chris durbin - Reply