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Fan is Not Turning On
My Honeywell HY-204 will not turn on.
Not Plugged In
The power plug may not be fully connected to the wall socket. Check the plug to make sure it’s pushed into the wall socket properly. If that doesn’t resolve the problem, then the outlet may be faulty, so try plugging the fan into another outlet.
Plug Is Broken
The plug may have blown a fuse. A fuse is designed to break when too much electric current tries to flow into the fan to prevent damage to the fan. To replace the fuse, use the manufacturers guide. If the problem is still not solved, the power cord itself may be broken or have internally disconnected wires.
Bad Wire Connections
There may be disconnected wires inside the fan. Disassemble the fan using this guide and check for any loose or disconnected wiring. Reconnect any disconnected wires found by first removing the crimped wire connector, reconnecting the disconnected wires, and replacing the wire connector. This guide may also be helpful.
No Scent Is Coming From The Fan
There is no Febreze smell, it just smells like air.
Scent Setting Turned Off
Check to make sure that the scent knob is not turned to the left. If it is, turn the knob all the way to the right, turn the fan on, and check if Febreze scent comes from the fan. Use this video or guide to help.
Scent Cartridge Needs To Be Replaced
The scent cartridge may be fully used and need replacing. To replace the scent cartridge, open the compartment on the top of the fan and remove the cartridge from the compartment. Then place a new cartridge into the compartment and close the lid. Use this video or guide to help.
Scent Cartridge Not Febreze Certified
Verify that the scent cartridge being used in the fan is compatible with the HY-204 and Febreze approved. If it is not, replace the scent cartridge with one that is compatible and Febreze approved. To replace the scent cartridge, open the compartment on the top of the fan and remove the cartridge from the compartment. Then place a new cartridge into the compartment and close the lid.
Fan Will Not Rotate
My HY-204 doesn't rotate.
Rotation Button Not Pressed
In order for the fan to rotate, the rotation button must be pressed down. Locate the button at the top of the fan, to the left of the speed dial. It has two arrows going in a circle on it. Press the rotation button to enable the fans rotation. Use this video to help.
Rotation Motor Broken
There may be a problem with the rotation motor that makes your fan oscillate; it could either be faulty or damaged. You can check it out and replace it with this guide.
Settings on Fan Won’t Change
The controls for the speed, scent, and/or rotation aren't working.
Gunk or dirt might have gotten stuck in/around buttons, making them stick and stop responding. Remove them using this guide and clean any dirt or debris off of the buttons.
The motor may be broken or burned out, preventing any of the button inputs from working. If the motor is broken, it has to be replaced entirely. Replace it following this guide.
Fan has Restricted Airflow
Even at the highest setting, there is almost no air coming from my HY-204.
Dust or other particles may be restricting airflow coming from the fan. To remove anything blocking the airflow, disassemble the fan using this guide and clean off the fan blades and the vents in the fan's housing.