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Revision to Uniden EXP 371 Troubleshooting

Eric Rodrigues

 
== '''Power light will not turn on''' ==
 
''When you put the phone on the base, the charging light does not illuminate.''
 
* '''Check if battery is in phone'''
 
== '''Phone has power but no dial tone''' ==
 
''The light will illuminate when the phone is on the charging station, but when you dial a number the phone does not make noise when keys are pressed.''
 
* '''Check if phone jack is plugged into the wall and base'''
* '''Try new wire'''
 
You may need a new phone line wire. Find another phone line wire and try it on both of the phones, making sure you have a good connection. If your UnidenEXP371Uniden EXP371 does not have a dial tone but the other phone does, then please proceed to the dis-assembly guide. If you do not receive a dial tone on both phones, please contact your phone service provider.
You may need a new phone line wire. Find another phone line wire and try it on both of the phones, making sure you have a good connection. If your UnidenEXP371Uniden EXP371 does not have a dial tone but the other phone does, then please proceed to the dis-assembly guide. If you do not receive a dial tone on both phones, please contact your phone service provider.
 
* '''Have someone call you to see the calls are going through'''
 
== '''Buttons are sticky ''' ==
 
''You push down the dial pad buttons and they get stuck when they are pressed down.''
 
* '''Use compressed air duster to try to remove debris from under the keys'''
 
== '''Antenna is broken''' ==
 
''Your antenna is broken off of the phone because it was dropped.''
 
* '''Refer to dis-assembly guide'''
 
== '''Trouble hearing from other end of the line''' ==
 
''You dial a number or answer a phone call but you cannot hear someone on the other end of the line.''
 
* '''Press "V" button to raise volume'''

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