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Revision to UnBranded UB-15MS10 Troubleshooting

Andrea Hammans

=== Faulty Battery ===
 
If the device does not turn on after five minutes of being on the charger, the battery might be completely dead or faulty, and you will need to replace your battery. Many businesses have service technicians willing to help you change your battery for a fee, if you would like toTo replace the battery yourself, follow this link for instructions:instructions (insert link here).
If the device does not turn on after five minutes of being on the charger, the battery might be completely dead or faulty, and you will need to replace your battery. Many businesses have service technicians willing to help you change your battery for a fee, if you would like toTo replace the battery yourself, follow this link for instructions:instructions (insert link here).
 
== Camera Mode Display is Blurry or Black ==
 
''When I go to the camera mode, the picture in the display is black or blurry.''
''When I go to the camera mode, the picture in the display is black or blurry.''
 
=== Blurry Display ===
 
If the picture on screen in camera mode is blurry , check to see if the lens is obstructed.
If the picture on screen in camera mode is blurry , check to see if the lens is obstructed.
 
If the lens is obstructed, remove any obstruction and clean lens with a micro-fiber cloth,cloth and a mild cleaning solution. If the lens is still blurry after cleaningcleaning it, check the camera lens for cracks. If there are cracks follow this guide to replace the camera (insert link here)here).
If the lens is obstructed, remove any obstruction and clean lens with a micro-fiber cloth,cloth and a mild cleaning solution. If the lens is still blurry after cleaningcleaning it, check the camera lens for cracks. If there are cracks follow this guide to replace the camera (insert link here)here).
 
=== Black Display ===
 
If the picture in camera mode is black, check for obstructions. If there isare no obstructions follow this guide to replace the cameracamera (insert link here).
If the picture in camera mode is black, check for obstructions. If there isare no obstructions follow this guide to replace the cameracamera (insert link here).
 
== The Sound Won't Work ==
=== Sound is Distorted ===
 
Check the exterior speaker wholesholes for obstructions. If thisthat does not fix the problemproblem, follow thethis link (insert link here) to open the device to check the inside for debris around the speaker.
Check the exterior speaker wholesholes for obstructions. If thisthat does not fix the problemproblem, follow thethis link (insert link here) to open the device to check the inside for debris around the speaker.
 
If the sound is distorted, make sure the speaker is clean and free of water damage and debris. Check the connection for frayed wires. If there are frayed wires follow thethis link (insert link here) to repairreplace the speaker.
If the sound is distorted, make sure the speaker is clean and free of water damage and debris. Check the connection for frayed wires. If there are frayed wires follow thethis link (insert link here) to repairreplace the speaker.
 
=== The Sound Does Not Work at All ===
 
Check to see if the sound is enabled in the device settings. If the sound is enabled try turning the volume up. If the problem still persistpersists, you may follow this link (insert link here) to replace the speaker.
Check to see if the sound is enabled in the device settings. If the sound is enabled try turning the volume up. If the problem still persistpersists, you may follow this link (insert link here) to replace the speaker.

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