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Revision to UnBranded UB-15MS10 Troubleshooting

Andrea Hammans

 
[summary]The following will help troubleshoot the following problems:
1. Device won't turn on
2
on.
2
. Broken/Unresponsive buttons
3
buttons.
3
. Cracked Screen[/summaryScreen.[/summary]
1. Device won't turn on
2
on.
2
. Broken/Unresponsive buttons
3
buttons.
3
. Cracked Screen[/summaryScreen.[/summary]
 
[toc]
 
Table of Contents== Tablet screen is cracked or broken ==
Table of Contents== Tablet screen is cracked or broken ==
 
Device won't turn''Your glass screen has broken on your tablet, but the display behind is fully functional.''
Device won't turn''Your glass screen has broken on your tablet, but the display behind is fully functional.''
 
Dead battery=== Screen is cracked from drop, stepped on, or other event ===
Dead battery=== Screen is cracked from drop, stepped on, or other event ===
 
Faulty batteryIf your screen is cracked, there is no way to repair the glass. The only options are to pay to have it replaced or learn to replace it yourself. If you choose to replace it yourself, here are the steps that you need to take: (insert link here).
Faulty batteryIf your screen is cracked, there is no way to repair the glass. The only options are to pay to have it replaced or learn to replace it yourself. If you choose to replace it yourself, here are the steps that you need to take: (insert link here).
 
Broken/Unresponsive== Tablet buttons are broken or unresponsive ==
Broken/Unresponsive== Tablet buttons are broken or unresponsive ==
 
Cracked Screen''You press the button, and it seems to be stuck in place or nothing happens.''

=== Stuck button ===

If the button is stuck, use a pointed object such as a needle to wedge the button out.

=== Broken button ===

If nothing happens at all when you press the button, then you may have to replace the button using the following guide: (insert link here).

== Device won’t turn on ==

''When you push and hold the power button, the tablet does not respond.''

=== Drained battery ===

Make sure the battery of the device is charged. Plug your tablet into a power device, leave it to charge for five minutes, then try turning on the tablet again.

=== Faulty Battery ===

If the device does not turn on after five minutes of being on the charger, the battery might be completely dead or faulty, and you will need to replace your battery. Many businesses have service technicians willing to help you change your battery for a fee, if you would like to replace the battery yourself, follow this link for instructions: (insert link here).
Cracked Screen''You press the button, and it seems to be stuck in place or nothing happens.''

=== Stuck button ===

If the button is stuck, use a pointed object such as a needle to wedge the button out.

=== Broken button ===

If nothing happens at all when you press the button, then you may have to replace the button using the following guide: (insert link here).

== Device won’t turn on ==

''When you push and hold the power button, the tablet does not respond.''

=== Drained battery ===

Make sure the battery of the device is charged. Plug your tablet into a power device, leave it to charge for five minutes, then try turning on the tablet again.

=== Faulty Battery ===

If the device does not turn on after five minutes of being on the charger, the battery might be completely dead or faulty, and you will need to replace your battery. Many businesses have service technicians willing to help you change your battery for a fee, if you would like to replace the battery yourself, follow this link for instructions: (insert link here).

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